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Thread: Tons of duplicates in shared contacts!

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    mackoftrack's Avatar
    mackoftrack is offline Special Member
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    Default Tons of duplicates in shared contacts!

    Not sure what's going on here. I just noticed that the shared contacts have multiplied in the webmail (not in Outlook). It may have happened after the 6.0.2 upgrade, but I can't be certain. It also hangs when viewing the shared contacts. I've tried deleting and re-adding the shared contacts, but I get the same problem.

    The screenshot shows the contacts as viewed by the user who has linked to the other user's shared contacts. From the sharer's account, everything looks normal.

    What's going on here?
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    Rich Graves is offline Outstanding Member
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    Thanks. Voted Bug 41920 – Duplicates returned in contact search
    This is the type of bug that needs a quick patch, as it affects the core functionality of ZCS.

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    deepblue is offline Partner (VAR/HSP)
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    Quote Originally Posted by mackoftrack View Post
    This is the type of bug that needs a quick patch, as it affects the core functionality of ZCS.
    We hit the same bug. And yes, I agree: this one affects the core functionality as it could drive the Server CPU havoc.

    I suggested to raise the severity of the Bug to "major" in a bug comment. But now I think it should be "critical". I had to restart the Server 3 times today. This is something I have not done within the last 6 month (when we were running 5.0.x). I will talk to my colleagues if we should open a support call on that....

    Regards
    Thomas

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