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  #1 (permalink)  
Old 10-26-2009, 10:52 AM
Junior Member
 
Posts: 8
Default [SOLVED] Mailbox quota wont update

Release 6.0.2_GA_1912.RHEL5_64_20091020161509 CentOS5_64 FOSS edition.
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I am having an issue with a few users that when I change them to a different class of service it does not reflect the change in the email quota I see on the screen. I changed a user to a package that has 2000mb but after saving I still see:

3.072 MB of 1500 MB

I tried to change another users class and it reflects the change in quota just fine.
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  #2 (permalink)  
Old 10-26-2009, 11:24 AM
Intermediate Member
 
Posts: 19
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See if the quota is definied manually in these users.
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  #3 (permalink)  
Old 10-26-2009, 11:28 AM
Moderator
 
Posts: 1,147
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fsoares beat me to it but that is what I would guess is the problem as well. Check that the Advanced tab -> Account Quota attribute doesn't have a "Reset to COS Value" button by it.
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Old 10-26-2009, 11:33 AM
Junior Member
 
Posts: 8
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Thank you very much. The problem was exactly that, it was manually set in that user and I simply reset it to COS value and it shows 2000MB now.
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  #5 (permalink)  
Old 12-20-2011, 12:22 AM
New Member
 
Posts: 3
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Is it possible to reset the quota to COS value with a command from the CLI?

I have to do this for more then 100 accounts so it would be a little unconfotable to do it from the web interface.

Thank you
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  #6 (permalink)  
Old 01-03-2012, 01:31 AM
bee bee is offline
Starter Member
 
Posts: 1
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Hey, this can be done but it's not straightforward (took me some time to figure out :). Magic trick is to remove zimbraMailQuota attribute. But you have to supply current quota for it to work.

So you can first parse it (eg. from zmprov ga) or set it to some predefined value, like so:

Code:
zmprov ma user@domain zimbraMailQuota 0
zmprov ma user@domain -zimbraMailQuota 0
HTH

Last edited by bee; 01-03-2012 at 01:34 AM.. Reason: Typo in code
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  #7 (permalink)  
Old 03-01-2012, 12:01 AM
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Posts: 3
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Thanks bee, I've put this in a script which takes the list of accounts to modifiy from another file and it works great!
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