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Thread: Hotmail sending issuse..

  1. #1
    drdre is offline Elite Member
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    Default Hotmail sending issuse..

    hi all.. i ahve done a fresh install of zimbra and i am using a dynamic IP..

    i have followed this : Outgoing SMTP Authentication - Zimbra :: Wiki

    and hotmail still gives me :

    host mx4.hotmail.com[65.55.37.120] said: 550
    DY-001 Mail rejected by Windows Live Hotmail for policy reasons. We
    generally do not accept email from dynamic IP's as they are not typically
    used to deliver unauthenticated SMTP e-mail to an Internet mail server.
    The Spamhaus Project maintains lists of dynamic and residential IP
    addresses. If you are not an email/network admin please contact your
    E-mail/Internet Service Provider for help. Email/network admins, please
    visit MSN Postmaster for email delivery information and support

    any ideas what i have wrong ?

  2. #2
    priyadarsanroy's Avatar
    priyadarsanroy is offline Active Member
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    Default

    Thats because you are using a dynamic IP and that IP might be in the Spam block list of Spamhaus. If you want to verify your self you can check it from this page

    http://www.spamhaus.org/lookup.lasso

  3. #3
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    It looks like either your relay is listed in the dynamic IP list (highly unlikely), or your server is not properly forwarding it. Can you post the headers of the message attached to that bounce message? This should show the path the message took from your server to the hotmail servers.

  4. #4
    drdre is offline Elite Member
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    Default

    Received: from handsofhelp.no-ip.org (LHLO handsofhelp.no-ip.org)
    (192.168.254.10) by handsofhelp.no-ip.org with LMTP; Sun, 25 Oct 2009
    03:03:57 -0400 (AST)
    Received: by handsofhelp.no-ip.org (Postfix)
    id CC91F40907EA; Sun, 25 Oct 2009 03:03:57 -0400 (AST)
    Date: Sun, 25 Oct 2009 03:03:57 -0400 (AST)
    From: MAILER-DAEMON@handsofhelp.no-ip.org (Mail Delivery System)
    Subject: Undelivered Mail Returned to Sender
    To: andreb@handsofhelpfoundation.org
    Auto-Submitted: auto-replied
    MIME-Version: 1.0
    Content-Type: multipart/report; report-type=delivery-status;
    boundary="DEFF340907E9.1256454237/handsofhelp.no-ip.org"
    Content-Transfer-Encoding: 7bit
    Message-Id: <20091025070357.CC91F40907EA@handsofhelp.no-ip.org>

    This is a MIME-encapsulated message.

    --DEFF340907E9.1256454237/handsofhelp.no-ip.org
    Content-Description: Notification
    Content-Type: text/plain; charset=us-ascii

    This is the mail system at host handsofhelp.no-ip.org.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <andre_bunting@hotmail.com>: host mx4.hotmail.com[65.55.37.120] said: 550
    DY-001 Mail rejected by Windows Live Hotmail for policy reasons. We
    generally do not accept email from dynamic IP's as they are not typically
    used to deliver unauthenticated SMTP e-mail to an Internet mail server.
    The Spamhaus Project maintains lists of dynamic and residential IP
    addresses. If you are not an email/network admin please contact your
    E-mail/Internet Service Provider for help. Email/network admins, please
    visit MSN Postmaster for email delivery information and support
    (in reply to MAIL FROM command)

    --DEFF340907E9.1256454237/handsofhelp.no-ip.org
    Content-Description: Delivery report
    Content-Type: message/delivery-status

    Reporting-MTA: dns; handsofhelp.no-ip.org
    X-Postfix-Queue-ID: DEFF340907E9
    X-Postfix-Sender: rfc822; andreb@handsofhelpfoundation.org
    Arrival-Date: Sun, 25 Oct 2009 03:03:56 -0400 (AST)

    Final-Recipient: rfc822; andre_bunting@hotmail.com
    Original-Recipient: rfc822;andre_bunting@hotmail.com
    Action: failed
    Status: 5.0.0
    Remote-MTA: dns; mx4.hotmail.com
    Diagnostic-Code: smtp; 550 DY-001 Mail rejected by Windows Live Hotmail for
    policy reasons. We generally do not accept email from dynamic IP's as they
    are not typically used to deliver unauthenticated SMTP e-mail to an
    Internet mail server. The Spamhaus Project maintains lists of dynamic
    and residential IP addresses. If you are not an email/network admin please
    contact your E-mail/Internet Service Provider for help. Email/network
    admins, please visit MSN Postmaster for email delivery
    information and support

    --DEFF340907E9.1256454237/handsofhelp.no-ip.org
    Content-Description: Undelivered Message
    Content-Type: message/rfc822
    Content-Transfer-Encoding: 7bit

    Return-Path: <andreb@handsofhelpfoundation.org>
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by handsofhelp.no-ip.org (Postfix) with ESMTP id DEFF340907E9;
    Sun, 25 Oct 2009 03:03:56 -0400 (AST)
    X-Virus-Scanned: amavisd-new at handsofhelp.no-ip.org
    Received: from handsofhelp.no-ip.org ([127.0.0.1])
    by localhost (handsofhelp.no-ip.org [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id QZ3oz4aBh7no; Sun, 25 Oct 2009 03:03:56 -0400 (AST)
    Received: from handsofhelp.no-ip.org (handsofhelp.no-ip.org [192.168.254.10])
    by handsofhelp.no-ip.org (Postfix) with ESMTP id 28F9440907E8;
    Sun, 25 Oct 2009 03:03:56 -0400 (AST)
    Date: Sun, 25 Oct 2009 03:03:55 -0400 (AST)
    From: Andre Bunting <andreb@handsofhelpfoundation.org>
    To: andre_bunting@hotmail.com
    Cc: andre_bunting@yahoo.com
    Message-ID: <674902017.12.1256454235247.JavaMail.root@handsofh elp.no-ip.org>
    Subject: last test
    MIME-Version: 1.0
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: 7bit
    X-Originating-IP: [192.168.254.5]
    X-Mailer: Zimbra 6.0.2_GA_1912.RHEL5_64 (ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.RHEL5_64)

    hope this works.

    --DEFF340907E9.1256454237/handsofhelp.no-ip.org--

  5. #5
    priyadarsanroy's Avatar
    priyadarsanroy is offline Active Member
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    From the above I see that you domain is handsofhelpfoundation.org is right ?. If so then your Mx record says your mailserver has the IP 174.120.1.162. When I check that IP in Spamhaus it says that IP is clean. Dynamic IP's are listed under Spamhaus PBL.

    Strange why hotmail rejects your message. From one of my Zimbra installations Hotmail accepts the mail but usually puts it in the junk folder of the user.

  6. #6
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    I'm not entirely sure if the method you are trying to setup will leave this in the message but this might be your problem:
    Reporting-MTA: dns; handsofhelp.no-ip.org
    That seems to show the mail as having come from a dynamic DNS setup, which would have been blocked. Your domain has a valid static IP address though (as shown by priyadarsanroy), why are you not just using that rather then attempting to relay your mail through an external server?

  7. #7
    drdre is offline Elite Member
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    Its for a home server that the company ceo has.... they having issues checking mail via the online mail service at my present host.. so i setup this zimbra box for them..

    Is there anyway around this ?

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