Wrong status in Server Status (6.0.2 OSE)

[Maddler]

Hello,
I've just found server status is reporting all services (execept for LDAP) as not running (big red X).

But if I check from commandline everything seems to be running fine:

zimbra@mailpro:~$ zmcontrol status
Host XXXXX.komputika.net
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
memcached Running
mta Running
snmp Running
spell Running
stats Running

zimbra@mailpro:~$ zmstatctl status
Running: zmstat-mysql
Running: zmstat-df
Running: zmstat-io-x
Running: zmstat-mtaqueue
Running: zmstat-allprocs
Running: zmstat-fd
Running: zmstat-vm
Running: zmstat-io
Running: zmstat-cpu
Running: zmstat-proc

Any clue?
Thank you.
WIlliam

[mackoftrack]

I'm having the same problem, but no one has come up with an answer in over a week...

[Maddler]

Opened bug: Bug 42053 – Services status: all servers reported as not running/error in web console

Let's se if we can have this sorted out

[Nick_Nitro]

Same problem here. Big red X's but zmcontrol says everything is running fine.

[Maddler]

Just got answer to the bug:
Operational issue, not a bug. please use the forums for foss support or
contact support if you are a network customer.

Now, I agree this can be an "operational issue", but... how is this supposed to operate?

[Nick_Nitro]

Hmm, the problem is that nothing gets in /var/log/zimbra-stats.log.
The file is empty so he can't show the correct status on the screen.
gonna dig a litle deeper in this....

[Maddler]

But, why did they told it's an operationa issue? :O

[brian]

You can start with this for trouble shooting tips.

Logger - Zimbra :: Wiki

[Maddler]

Thanx. At least that's a starting point.
Even if I keep wondering why if that's an "operational issue" there is no procedure to have it work. After all we are talking about something that should be working out of the box. Or at least it should be kinda easy to track down the issue generator. IMHO.

[redhate]

#Zimbra: Wrong status in Server Status (RESOLVIDO) – redhate.me