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Thread: I know there are ALOT of posts about this, but...

  1. #1
    NoDoze is offline Elite Member
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    Default I know there are ALOT of posts about this, but...

    zmcontrol start
    Host mail.domain.com
    Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exist.
    cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    192.168.1.176 mail.domain.com mail
    cat /etc/resolv.conf
    search 192.168.1.190
    nameserver 192.168.1.176
    dig mail.domain.com mx

    ; <<>> DiG 9.3.4-P1 <<>> mail.domain.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58315
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;mail.domain.com. IN MX

    ;; ANSWER SECTION:
    mail.domain.com. 120 IN MX 10 mail.domain.com.

    ;; AUTHORITY SECTION:
    mail.domain.com. 120 IN NS 192.168.1.176.mail.domain.com.

    ;; ADDITIONAL SECTION:
    mail.domain.com. 120 IN A 192.168.1.176

    ;; Query time: 0 msec
    ;; SERVER: 192.168.1.176#53(192.168.1.176)
    ;; WHEN: Thu Oct 22 14:00:54 2009
    ;; MSG SIZE rcvd: 99
    dig mail.domain.com any

    ; <<>> DiG 9.3.4-P1 <<>> mail.domain.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 32824
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;mail.domain.com. IN ANY

    ;; ANSWER SECTION:
    mail.domain.com. 120 IN SOA ns1.domain.com. netadmin.netadmin.com. 1256239788 120 120 604800 38400
    mail.domain.com. 120 IN NS 192.168.1.176.mail.domain.com.
    mail.domain.com. 120 IN A 192.168.1.176
    mail.domain.com. 120 IN MX 10 mail.domain.com.

    ;; Query time: 1 msec
    ;; SERVER: 192.168.1.176#53(192.168.1.176)
    ;; WHEN: Thu Oct 22 14:02:10 2009
    ;; MSG SIZE rcvd: 157
    host `hostname`
    mail.domain.com has address 192.168.1.176
    mail.domain.com mail is handled by 10 mail.domain.com.
    ...I'm sure by now you know what I'm talking about...
    ...last time I had an issue, it was because of a typo...
    ..I think I just need a second pair of eyes to look this over, cause I can't spot the error...I keep getting the same response when starting up a restored backup. yes, this is on a test server. The settings are identical to the production server...so I don't understand why it's not working... CentOS 5.3

    note: a clean install works ok...it's only when I try to start the restored copy...

    Thanks!
    Last edited by NoDoze; 10-22-2009 at 02:19 PM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Why are you using two DNS servers in the hosts file, do they have identical records for your domain in there? Why are you using a subdomain for this server rather than the domain name:

    Code:
    dig mail.domain.com any
    
    should be 
    
    dig domain.com any
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    NoDoze is offline Elite Member
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    Opps...forgot to mention...I have a split DNS setup.
    192.168.1.190 is my primary DNS server
    192.168.1.176 is my test zimbra server

    dig domain.com any

    ; <<>> DiG 9.3.4-P1 <<>> domain.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39115
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 3

    ;; QUESTION SECTION:
    ;domain.com. IN ANY

    ;; ANSWER SECTION:
    domain.com. 120 IN NS ns1.domain.com.
    domain.com. 120 IN NS ns2.domain.com.
    domain.com. 120 IN MX 10 mail.domain.com.
    domain.com. 120 IN A 71.X.XX.XXX
    domain.com. 120 IN SOA domain.com. admin.domain.com. 2008063070 120 7200 604800 3600

    ;; ADDITIONAL SECTION:
    ns1.domain.com. 120 IN A 71.X.XX.XXX
    ns2.domain.com. 120 IN A 71.X.XX.XXX
    mail.domain.com. 120 IN A 71.X.XX.XXX

    ;; Query time: 28 msec
    ;; SERVER: 192.168.1.190#53(192.168.1.190)
    ;; WHEN: Fri Oct 23 10:01:55 2009
    ;; MSG SIZE rcvd: 197
    Last edited by NoDoze; 10-26-2009 at 10:44 AM.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by NoDoze View Post
    Opps...forgot to mention...I have a split DNS setup.
    192.168.1.190 is my primary DNS server
    192.168.1.176 is my test zimbra server
    Quote Originally Posted by NoDoze View Post
    dig domain.com any

    ; <<>> DiG 9.3.4-P1 <<>> domain.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39115
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 3

    ;; QUESTION SECTION:
    ;domain.com. IN ANY

    ;; ANSWER SECTION:
    domain.com. 120 IN NS ns1.domain.com.
    domain.com. 120 IN NS ns2.domain.com.
    domain.com. 120 IN MX 10 mail.domain.com.
    domain.com. 120 IN A 71.5.56.180
    domain.com. 120 IN SOA domain.com. admin.domain.com. 2008063070 120 7200 604800 3600

    ;; ADDITIONAL SECTION:
    ns1.domain.com. 120 IN A 71.5.56.180
    ns2.domain.com. 120 IN A 71.5.56.181
    mail.domain.com. 120 IN A 71.5.56.182

    ;; Query time: 28 msec
    ;; SERVER: 192.168.1.190#53(192.168.1.190)
    ;; WHEN: Fri Oct 23 10:01:55 2009
    ;; MSG SIZE rcvd: 197
    Why doesn't the A record point to the LAN IP of your Zimbra server?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    NoDoze is offline Elite Member
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    Argh...opps...did it on the wrong server....Grr...

    dig domain.com any

    ; <<>> DiG 9.3.4-P1 <<>> domain.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40240
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;domain.com. IN ANY

    ;; ANSWER SECTION:
    domain.com. 172351 IN NS ns1.domain.com.
    domain.com. 172351 IN NS ns2.domain.com.

    ;; AUTHORITY SECTION:
    domain.com. 172351 IN NS ns2.domain.com.
    domain.com. 172351 IN NS ns1.domain.com.

    ;; Query time: 0 msec
    ;; SERVER: 192.168.1.176#53(192.168.1.176)
    ;; WHEN: Fri Oct 23 10:15:16 2009
    ;; MSG SIZE rcvd: 98
    ...that's the test server....sheeesh...

    I did an install with ./install.sh -s --platform-override
    deleted the zimbra folder, renamed the restore folder to zimbra...
    as root ran: /opt/zimbra/libexec/zmfixperms
    started the install again with ./install.sh --platform-override
    upgrade = yes
    now getting this error:
    Backing up the ldap database...failed.

    <= entry_decode: slap_str2undef_ad(&#37;ssl_dhe_dss_export_with_des 40_cbc_sha): AttributeDescription contains inappropriate characters
    # no data for entry id=0000000b
    if it's not one thing, it's another...

    I just don't understand... I had a test server working perfectly...
    ..but wanted to run through the upgrade one more time, to make sure i had all the steps down properly, with postfix extensions, etc, ...all I did was a zimbra uninstall...nothing else changed on the server...a reinstall should have been flawless....why am I getting all these DNS issues and errors now...?
    ...so frustrating....
    Last edited by NoDoze; 10-26-2009 at 10:45 AM.

  6. #6
    NoDoze is offline Elite Member
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    ok, got rid of the error i posted above by updating the mirror...

    ./install.sh --platform-override
    worked.

    I anticipate the DNS issue though....

  7. #7
    NoDoze is offline Elite Member
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    Any key to continue ERROR: service.FAILURE (system failure: unable to get config) (cause: javax.naming.NamingException [LDAP: error code 80 - internal error])
    new error...

  8. #8
    NoDoze is offline Elite Member
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    cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    192.168.1.176 mail.domain.com mail
    cat /etc/resolv.conf
    search domain.com
    nameserver 192.168.1.176
    dig domain.com mx

    ; <<>> DiG 9.3.4-P1 <<>> domain.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2347
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

    ;; QUESTION SECTION:
    ;domain.com. IN MX

    ;; ANSWER SECTION:
    domain.com. 120 IN MX 10 mail.domain.com.

    ;; AUTHORITY SECTION:
    domain.com. 116 IN NS ns1.domain.com.
    domain.com. 116 IN NS ns2.domain.com.

    ;; ADDITIONAL SECTION:
    mail.domain.com. 120 IN A 192.168.1.176
    ns1.domain.com. 116 IN A 71.5.56.180
    ns2.domain.com. 116 IN A 71.5.56.181

    ;; Query time: 1 msec
    ;; SERVER: 192.168.1.176#53(192.168.1.176)
    ;; WHEN: Fri Oct 23 11:15:58 2009
    ;; MSG SIZE rcvd: 139
    dig domain.com any

    ; <<>> DiG 9.3.4-P1 <<>> domain.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20010
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 2, ADDITIONAL: 3

    ;; QUESTION SECTION:
    ;domain.com. IN ANY

    ;; ANSWER SECTION:
    domain.com. 91 IN MX 10 mail.domain.com.
    domain.com. 87 IN NS ns2.domain.com.
    domain.com. 87 IN NS ns1.domain.com.
    domain.com. 87 IN A 71.5.56.180

    ;; AUTHORITY SECTION:
    domain.com. 87 IN NS ns1.domain.com.
    domain.com. 87 IN NS ns2.domain.com.

    ;; ADDITIONAL SECTION:
    mail.domain.com. 120 IN A 192.168.1.176
    ns1.domain.com. 87 IN A 71.5.56.180
    ns2.domain.com. 87 IN A 71.5.56.181

    ;; Query time: 1 msec
    ;; SERVER: 192.168.1.176#53(192.168.1.176)
    ;; WHEN: Fri Oct 23 11:16:27 2009
    ;; MSG SIZE rcvd: 183
    host `hostname`
    mail.domain.com has address 192.168.1.176
    mail.domain.com mail is handled by 10 mail.domain.com.
    zmcontrol start
    Host mail.domain.com
    Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exist.
    ...I'M STUMPED!

  9. #9
    NoDoze is offline Elite Member
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    I've gone over the same threads with similar issues...I've gone over the DNS multiple times... EVERYTHING looks correct.

    Can someone help me? I've been stuck at this for a week now...

    *bump*

    thanks.

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
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    Code:
    ns1.domain.com. 116 IN A 71.5.56.180
    ns2.domain.com. 116 IN A 71.5.56.181
    These entries are not necessary in your configuration, I would assume that your DNS server is authoritative for your domain with forwarders set-up, isn't that the case? You also shouldn't need the following record on your LAN DNS server:

    Code:
    domain.com. 87 IN A 71.5.56.180
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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