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Thread: Sudden Zimbra shutdown

  1. #1
    snoopy_1978 is offline Junior Member
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    Default Sudden Zimbra shutdown

    Hi everybody,

    after a few days of running zimbra without any problem, one morning I recognized that it was stopped. I looked in syslog and saw these lines:

    Code:
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    .
    Oct 21 01:18:09 zimbraserver zimbramon[6554]: 6554:info: 2009-10-21 01:18:01, STATUS: zimbraserver.mydomain.local: antispam: Running 
    Oct 21 01:18:09 zimbraserver zimbramon[6554]: 6554:info: 2009-10-21 01:18:01, STATUS: zimbraserver.mydomain.local: antivirus: Running 
    Oct 21 01:18:09 zimbraserver zimbramon[6554]: 6554:info: 2009-10-21 01:18:01, STATUS: zimbraserver.mydomain.local: ldap: Running 
    Oct 21 01:18:09 zimbraserver zimbramon[6554]: 6554:info: 2009-10-21 01:18:01, STATUS: zimbraserver.mydomain.local: logger: Running 
    Oct 21 01:18:09 zimbraserver zimbramon[6554]: 6554:info: 2009-10-21 01:18:01, STATUS: zimbraserver.mydomain.local: mailbox: Running 
    Oct 21 01:18:09 zimbraserver zimbramon[6554]: 6554:info: 2009-10-21 01:18:01, STATUS: zimbraserver.mydomain.local: mta: Running 
    Oct 21 01:18:09 zimbraserver zimbramon[6554]: 6554:info: 2009-10-21 01:18:01, STATUS: zimbraserver.mydomain.local: snmp: Running 
    Oct 21 01:18:09 zimbraserver zimbramon[6554]: 6554:info: 2009-10-21 01:18:01, STATUS: zimbraserver.mydomain.local: spell: Running 
    Oct 21 01:18:09 zimbraserver zimbramon[6554]: 6554:info: 2009-10-21 01:18:01, STATUS: zimbraserver.mydomain.local: stats: Stopped 
    Oct 21 01:18:13 zimbraserver clamd[24385]: SelfCheck: Database status OK. 
    Oct 21 01:19:07 zimbraserver zmmailboxdmgr[7904]: status requested
    Oct 21 01:19:07 zimbraserver zmmailboxdmgr[7904]: status OK
    Oct 21 01:19:08 zimbraserver zmmailboxdmgr[7963]: status requested
    Oct 21 01:19:08 zimbraserver zmmailboxdmgr[7963]: status OK
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service sasl was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service spell was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service stats was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service ldap was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service antispam was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service snmp was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service mailboxd was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service mta was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service mailbox was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service logger was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: service antivirus was disabled need to stop 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: All services detected disabled. Incrementing anyFailed to prevent rewrite. 
    Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: Sleeping...Configuration inconsistancy detected. 
    Oct 21 01:19:48 zimbraserver zmmailboxdmgr[8956]: status requested
    Oct 21 01:19:48 zimbraserver zmmailboxdmgr[8956]: status OK
    Oct 21 01:19:49 zimbraserver zmmailboxdmgr[9015]: status requested
    Oct 21 01:19:49 zimbraserver zmmailboxdmgr[9015]: status OK
    Oct 21 01:19:49 zimbraserver zimbramon[31087]: 31087:info: SPELL stop initiated from zmmtaconfig 
    Oct 21 01:19:49 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: spell was stopped removing from current state 
    Oct 21 01:19:49 zimbraserver zimbramon[31087]: 31087:info: SASL stop initiated from zmmtaconfig 
    Oct 21 01:19:50 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: sasl was stopped removing from current state 
    Oct 21 01:19:50 zimbraserver zimbramon[31087]: 31087:info: LDAP stop initiated from zmmtaconfig 
    Oct 21 01:19:50 zimbraserver slapd[29130]: daemon: shutdown requested and initiated. 
    Oct 21 01:19:51 zimbraserver slapd[29130]: slapd shutdown: waiting for 0 operations/tasks to finish 
    Oct 21 01:19:52 zimbraserver slapd[29130]: slapd stopped. 
    Oct 21 01:19:55 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: ldap was stopped removing from current state 
    Oct 21 01:19:55 zimbraserver zimbramon[31087]: 31087:info: STATS stop initiated from zmmtaconfig 
    Oct 21 01:19:56 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: stats was stopped removing from current state 
    Oct 21 01:19:56 zimbraserver zimbramon[31087]: 31087:info: ANTISPAM stop initiated from zmmtaconfig
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    A deeper analysis of logs in /opt/zimbra/log/* just show that the zimbra components caught SIGTERMS (mysql for example) but not why or from whom/where.

    Has anybody an idea what can cause zimbra to do a shutdown without any user interaction resp. what could "disable" services?

    And - btw: is the line
    "Oct 21 01:19:08 zimbraserver zimbramon[31087]: 31087:info: zmmtaconfig: Sleeping...Configuration inconsistancy detected"

    a cause of the sudden shutdown or could it be a hint?

    The manual startup of zimbra was without any errors or problems and since this, it runs...

    Thx a lot!
    snoopy_1978

  2. #2
    snoopy_1978 is offline Junior Member
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    Default

    Problem occured again today at 12:26 ...

  3. #3
    snoopy_1978 is offline Junior Member
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    Default

    After a bit more of searching I found this Zimbra config key (with zmlocalconfig):

    zmmtaconfig_enable_config_restarts='TRUE'

    I found this post in this Forum.
    (1st point...)

    which could be my problem, too. So I also deactivated this functionality with:

    zmlocalconfig -e zmmtaconfig_enable_config_restarts='FALSE'

    We'll see, if this solves the problem... whereas - if this IS the problem - I don't understand why zmmtaconfig

    1.) stops zimbra in general even if no config changes are made and
    2.) STOP and doesn't RESTART ....

  4. #4
    dalmate is offline Elite Member
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    Default

    let's me know if you can resolve that?

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