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  #1 (permalink)  
Old 10-22-2009, 02:24 AM
Junior Member
  
Posts: 5
Default timed out while sending end of data -- message may be sent more than once
Hello all

I have a problem which my zimbra server for reason this error happen to my server

Mar 7 17:21:11 mail1 postfix/lmtp[5834]: B9D10BC8001: to=<xxxx@xxxx.com>, relay=mail.xxxx.com[10.1.0.10], delay=600, status=deferred (conversation with mail.xxxx.com[10.1.0.10] timed out while sending end of data -- message may be sent more than once)

no connexion to webmail et all mail are deferred i search to forum solution, i see this bug Bug 8251 &ndash; dspam needs to have option for sql backend, hash driver slow in large installs but no solution my av and spamassassin are disable, dns is ok and i change valu of LMTP to 40 but no solving my problem.


any idea.
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  #2 (permalink)  
Old 10-22-2009, 03:13 AM
Zimbra Consultant & Moderator
  
Posts: 20,312
Default
Post the output of the following commands:
Code:
su - zimbra
zmcontrol -v 
zmcontrol status

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain.com mx
dig yourdomain.com any
host `hostname` <-- use that exact command with backticks not single quotes
What error messages do you see in the log files (other than the one you posted above)?
__________________
Regards


Bill
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  #3 (permalink)  
Old 10-22-2009, 03:24 AM
Junior Member
  
Posts: 5
Default
Code:
zmcontrol -v 

Release 4.5.6_GA_1044.RHEL5_20070706163724 RHEL5 NETWORK edition

Code:
zmcontrol status

Host mail.mydomain.com
        ldap                    Running
        logger                  Running
        mailbox                 Running
        mta                     Running
        snmp                    Running
        spell                   Running


Code:
cat /etc/hosts

127.0.0.1       localhost.localdomain   localhost
10.1.0.11       mail1.mydomain.com     mail1   mail.mydomain.com
::1     localhost6.localdomain6 localhost6
Code:
cat /etc/resolv.conf

search mydomain.com
nameserver 10.1.0.2


Code:
dig mydomain.com mx

[root@mail1 ~]# dig mydomain.com mx

; <<>> DiG 9.3.3rc2 <<>> mydomain.com mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52415
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 2

;; QUESTION SECTION:
;mydomain.com.         IN      MX

;; ANSWER SECTION:
mydomain.com.  86400   IN      MX      10 mail.mydomain.com.

;; AUTHORITY SECTION:
mydomain.com.  86400   IN      NS      ns.mydomain.com.

;; ADDITIONAL SECTION:
mail.mydomain.com. 86400 IN    A       10.1.0.10
ns.mydomain.com. 86400 IN      A       10.1.0.2

;; Query time: 2 msec
;; SERVER: 10.1.0.2#53(10.1.0.2)
;; WHEN: Thu Oct 22 12:19:29 2009
;; MSG SIZE  rcvd: 109


Code:
dig mydomain.com any

[root@mail1 ~]# dig mydomain.com any

; <<>> DiG 9.3.3rc2 <<>> mydomain.com any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 15032
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 2

;; QUESTION SECTION:
;mydomain.com.         IN      ANY

;; ANSWER SECTION:
mydomain.com.  86400   IN      SOA     ns.mydomain.com. root.mydomain.com. 200758536 28800 14400 2419200 86400
mydomain.com.  86400   IN      NS      ns.mydomain.com.
mydomain.com.  86400   IN      MX      10 mail.mydomain.com.

;; ADDITIONAL SECTION:
ns.mydomain.com. 86400 IN      A       10.1.0.2
mail.mydomain.com. 86400 IN    A       10.1.0.10

;; Query time: 0 msec
;; SERVER: 10.1.0.2#53(10.1.0.2)
;; WHEN: Thu Oct 22 12:21:14 2009
;; MSG SIZE  rcvd: 150

Code:
host mail
mail.mydomain.com has address 10.1.0.10


I use heartbeart and DRDB to make HA and my virtual IP 10.1.0.10.


the only thing i see in the log file (zimbra.log) is (queue active) after all mail come with status=deferred (conversation with mail.mydomain.com[10.1.0.10] timed out while sending end of data -- message may be sent more than once)


I look again which a volume of mail be UP the problem come.


any idea ?
thanks
Last edited by phoenix; 10-22-2009 at 03:48 AM..
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  #4 (permalink)  
Old 10-22-2009, 03:55 AM
Zimbra Consultant & Moderator
  
Posts: 20,312
Default
Quote:
Originally Posted by kermit View Post
Code:
cat /etc/hosts

127.0.0.1       localhost.localdomain   localhost
10.1.0.11       mail1.mydomain.com     mail1   mail.mydomain.com
::1     localhost6.localdomain6 localhost6
This would appear to be the problem, the IP doesn't match your DNS records and the hosts file should only contain the following:

Code:
127.0.0.1       localhost.localdomain   localhost
10.1.0.x       mail.mydomain.com     mail  <-- using the correct IP
Quote:
Originally Posted by kermit View Post
Code:
host mail
mail.mydomain.com has address 10.1.0.10
That wasn't the command I asked you to run, copy/paste the command from my earlier post.

Quote:
Originally Posted by kermit View Post
I use heartbeart and DRDB to make HA and my virtual IP 10.1.0.10.
I'm afraid I know nothing about using DRBD so you'll either have to wait for someone more knowledgable or research through the forums for an answer.

BTW, do you actually have a valid licence for NE installed on your server?
__________________
Regards


Bill
Last edited by phoenix; 10-22-2009 at 04:43 AM..
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  #5 (permalink)  
Old 10-22-2009, 04:14 AM
Junior Member
  
Posts: 5
Default
I give you my situation i have two box for HA and virtual IP and name for this two box 10.1.0.10 and mail.mydomain.com

1 box mail1.mydomain.com ip 10.1.0.11
2 box mail2.mydomain.Com ip 10.1.0.12

i have a valid licence

example of log file


Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: ldap: Running
Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: logger: Running
Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: mailbox: Running
Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: mta: Running
Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: snmp: Running
Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: spell: Running
Oct 22 13:17:39 mail1 postfix/smtpd[2714]: connect from mail1.mydomain.com[10.1.0.11]
Oct 22 13:17:39 mail1 postfix/smtpd[2714]: 8CAA1BC8001: client=mail1.mydomain.com[10.1.0.11]
Oct 22 13:17:39 mail1 postfix/cleanup[2718]: 8CAA1BC8001: message-id=<7974300.16361256210259472.JavaMail.root@mail1>
Oct 22 13:17:39 mail1 postfix/qmgr[23198]: 8CAA1BC8001: from=<mmari@mydomain.com>, size=28038, nrcpt=1 (queue active)
Oct 22 13:17:39 mail1 postfix/smtpd[2714]: disconnect from mail1.mydomain.com[10.1.0.11]
Oct 22 13:17:39 mail1 postfix/lmtp[2719]: 8CAA1BC8001: to=<nbarret@mydomain.com>, relay=mail.mydomain.com[10.1.0.10], delay=0, status=sent (250 2.1.5 OK)
Oct 22 13:17:39 mail1 postfix/qmgr[23198]: 8CAA1BC8001: removed
Oct 22 13:18:03 mail1 zmtomcatmgr[3068]: status requested
Last edited by kermit; 10-22-2009 at 04:21 AM..
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  #6 (permalink)  
Old 10-23-2009, 03:39 AM
Junior Member
  
Posts: 5
Default
to my /etc/hosts i add this again

cat /etc/hosts

127.0.0.1 localhost.localdomain localhost
10.1.0.11 mail1.mydomain.com mail1 mail.mydomain.com
10.1.0.10 mail.mydomain.com mail
::1 localhost6.localdomain6 localhost6

and command
host `hostname`
mail.mydomain.com has address 10.1.0.10
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  #7 (permalink)  
Old 10-23-2009, 05:01 AM
Zimbra Consultant & Moderator
  
Posts: 20,312
Default
Quote:
Originally Posted by kermit View Post
to my /etc/hosts i add this again

cat /etc/hosts

127.0.0.1 localhost.localdomain localhost
10.1.0.11 mail1.mydomain.com mail1 mail.mydomain.com
10.1.0.10 mail.mydomain.com mail
::1 localhost6.localdomain6 localhost6

and command
host `hostname`
mail.mydomain.com has address 10.1.0.10
This hosts file is incorrect and it should have only the following in it:

Code:
127.0.0.1       localhost.localdomain   localhost
10.1.0.10      mail.mydomain.com     mail
__________________
Regards


Bill
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  #8 (permalink)  
Old 10-26-2009, 01:44 AM
Junior Member
  
Posts: 5
Default
OK thanks i use this and return you result
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