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Thread: timed out while sending end of data -- message may be sent more than once

  1. #1
    kermit is offline Junior Member
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    Default timed out while sending end of data -- message may be sent more than once

    Hello all

    I have a problem which my zimbra server for reason this error happen to my server

    Mar 7 17:21:11 mail1 postfix/lmtp[5834]: B9D10BC8001: to=<xxxx@xxxx.com>, relay=mail.xxxx.com[10.1.0.10], delay=600, status=deferred (conversation with mail.xxxx.com[10.1.0.10] timed out while sending end of data -- message may be sent more than once)

    no connexion to webmail et all mail are deferred i search to forum solution, i see this bug Bug 8251 &ndash; dspam needs to have option for sql backend, hash driver slow in large installs but no solution my av and spamassassin are disable, dns is ok and i change valu of LMTP to 40 but no solving my problem.


    any idea.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Post the output of the following commands:
    Code:
    su - zimbra
    zmcontrol -v 
    zmcontrol status
    
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com mx
    dig yourdomain.com any
    host `hostname` <-- use that exact command with backticks not single quotes
    What error messages do you see in the log files (other than the one you posted above)?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    kermit is offline Junior Member
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    Code:
    zmcontrol -v 
    
    Release 4.5.6_GA_1044.RHEL5_20070706163724 RHEL5 NETWORK edition

    Code:
    zmcontrol status
    
    Host mail.mydomain.com
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running


    Code:
    cat /etc/hosts
    
    127.0.0.1       localhost.localdomain   localhost
    10.1.0.11       mail1.mydomain.com     mail1   mail.mydomain.com
    ::1     localhost6.localdomain6 localhost6
    Code:
    cat /etc/resolv.conf
    
    search mydomain.com
    nameserver 10.1.0.2


    Code:
    dig mydomain.com mx
    
    [root@mail1 ~]# dig mydomain.com mx
    
    ; <<>> DiG 9.3.3rc2 <<>> mydomain.com mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52415
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 2
    
    ;; QUESTION SECTION:
    ;mydomain.com.         IN      MX
    
    ;; ANSWER SECTION:
    mydomain.com.  86400   IN      MX      10 mail.mydomain.com.
    
    ;; AUTHORITY SECTION:
    mydomain.com.  86400   IN      NS      ns.mydomain.com.
    
    ;; ADDITIONAL SECTION:
    mail.mydomain.com. 86400 IN    A       10.1.0.10
    ns.mydomain.com. 86400 IN      A       10.1.0.2
    
    ;; Query time: 2 msec
    ;; SERVER: 10.1.0.2#53(10.1.0.2)
    ;; WHEN: Thu Oct 22 12:19:29 2009
    ;; MSG SIZE  rcvd: 109


    Code:
    dig mydomain.com any
    
    [root@mail1 ~]# dig mydomain.com any
    
    ; <<>> DiG 9.3.3rc2 <<>> mydomain.com any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 15032
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 2
    
    ;; QUESTION SECTION:
    ;mydomain.com.         IN      ANY
    
    ;; ANSWER SECTION:
    mydomain.com.  86400   IN      SOA     ns.mydomain.com. root.mydomain.com. 200758536 28800 14400 2419200 86400
    mydomain.com.  86400   IN      NS      ns.mydomain.com.
    mydomain.com.  86400   IN      MX      10 mail.mydomain.com.
    
    ;; ADDITIONAL SECTION:
    ns.mydomain.com. 86400 IN      A       10.1.0.2
    mail.mydomain.com. 86400 IN    A       10.1.0.10
    
    ;; Query time: 0 msec
    ;; SERVER: 10.1.0.2#53(10.1.0.2)
    ;; WHEN: Thu Oct 22 12:21:14 2009
    ;; MSG SIZE  rcvd: 150

    Code:
    host mail
    mail.mydomain.com has address 10.1.0.10


    I use heartbeart and DRDB to make HA and my virtual IP 10.1.0.10.


    the only thing i see in the log file (zimbra.log) is (queue active) after all mail come with status=deferred (conversation with mail.mydomain.com[10.1.0.10] timed out while sending end of data -- message may be sent more than once)


    I look again which a volume of mail be UP the problem come.


    any idea ?
    thanks
    Last edited by phoenix; 10-22-2009 at 03:48 AM.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by kermit View Post
    Code:
    cat /etc/hosts
    
    127.0.0.1       localhost.localdomain   localhost
    10.1.0.11       mail1.mydomain.com     mail1   mail.mydomain.com
    ::1     localhost6.localdomain6 localhost6
    This would appear to be the problem, the IP doesn't match your DNS records and the hosts file should only contain the following:

    Code:
    127.0.0.1       localhost.localdomain   localhost
    10.1.0.x       mail.mydomain.com     mail  <-- using the correct IP
    Quote Originally Posted by kermit View Post
    Code:
    host mail
    mail.mydomain.com has address 10.1.0.10
    That wasn't the command I asked you to run, copy/paste the command from my earlier post.

    Quote Originally Posted by kermit View Post
    I use heartbeart and DRDB to make HA and my virtual IP 10.1.0.10.
    I'm afraid I know nothing about using DRBD so you'll either have to wait for someone more knowledgable or research through the forums for an answer.

    BTW, do you actually have a valid licence for NE installed on your server?
    Last edited by phoenix; 10-22-2009 at 04:43 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    kermit is offline Junior Member
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    I give you my situation i have two box for HA and virtual IP and name for this two box 10.1.0.10 and mail.mydomain.com

    1 box mail1.mydomain.com ip 10.1.0.11
    2 box mail2.mydomain.Com ip 10.1.0.12

    i have a valid licence

    example of log file


    Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: ldap: Running
    Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: logger: Running
    Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: mailbox: Running
    Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: mta: Running
    Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: snmp: Running
    Oct 22 13:16:03 mail1 zimbramon[2678]: 2678:info: 2009-10-22 13:16:01, STATUS: mail.mydomain.com: spell: Running
    Oct 22 13:17:39 mail1 postfix/smtpd[2714]: connect from mail1.mydomain.com[10.1.0.11]
    Oct 22 13:17:39 mail1 postfix/smtpd[2714]: 8CAA1BC8001: client=mail1.mydomain.com[10.1.0.11]
    Oct 22 13:17:39 mail1 postfix/cleanup[2718]: 8CAA1BC8001: message-id=<7974300.16361256210259472.JavaMail.root@mail1>
    Oct 22 13:17:39 mail1 postfix/qmgr[23198]: 8CAA1BC8001: from=<mmari@mydomain.com>, size=28038, nrcpt=1 (queue active)
    Oct 22 13:17:39 mail1 postfix/smtpd[2714]: disconnect from mail1.mydomain.com[10.1.0.11]
    Oct 22 13:17:39 mail1 postfix/lmtp[2719]: 8CAA1BC8001: to=<nbarret@mydomain.com>, relay=mail.mydomain.com[10.1.0.10], delay=0, status=sent (250 2.1.5 OK)

    Oct 22 13:17:39 mail1 postfix/qmgr[23198]: 8CAA1BC8001: removed
    Oct 22 13:18:03 mail1 zmtomcatmgr[3068]: status requested
    Last edited by kermit; 10-22-2009 at 04:21 AM.

  6. #6
    kermit is offline Junior Member
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    to my /etc/hosts i add this again

    cat /etc/hosts

    127.0.0.1 localhost.localdomain localhost
    10.1.0.11 mail1.mydomain.com mail1 mail.mydomain.com
    10.1.0.10 mail.mydomain.com mail
    ::1 localhost6.localdomain6 localhost6

    and command
    host `hostname`
    mail.mydomain.com has address 10.1.0.10

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by kermit View Post
    to my /etc/hosts i add this again

    cat /etc/hosts

    127.0.0.1 localhost.localdomain localhost
    10.1.0.11 mail1.mydomain.com mail1 mail.mydomain.com
    10.1.0.10 mail.mydomain.com mail
    ::1 localhost6.localdomain6 localhost6

    and command
    host `hostname`
    mail.mydomain.com has address 10.1.0.10
    This hosts file is incorrect and it should have only the following in it:

    Code:
    127.0.0.1       localhost.localdomain   localhost
    10.1.0.10      mail.mydomain.com     mail
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    kermit is offline Junior Member
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    OK thanks i use this and return you result

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