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Thread: Mails not delivered stays in mailqueue

  1. #1
    Samp is offline Advanced Member
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    Default Mails not delivered stays in mailqueue

    Hi,

    My Zimbra system well receive the mail to the domain but stay in mailqueue and the admin queue show all the mails with the error (in french):

    Filtre de contenu: smtp-amavis:[127.0.0.1]:10024
    Raison: delivery temporarily suspended: lost connection with 127.0.0.1[127.0.0.1] while receiving the initial server greeting
    What's wrong ?

    Thanks in advance for your help.

    Sam.

  2. #2
    uxbod's Avatar
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    Please check /var/log/zimbra.log for additional error messages. What does the following show aswell
    Code:
    su - zimbra
    zmcontrol -v

  3. #3
    Samp is offline Advanced Member
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    Quote Originally Posted by uxbod View Post
    Please check /var/log/zimbra.log for additional error messages. What does the following show aswell
    Code:
    su - zimbra
    zmcontrol -v
    look:

    Oct 16 10:47:37 zimbra amavis[11105]: (!)DENIED ACCESS from IP 88.191.227.14, policy bank ''
    Oct 16 10:47:37 zimbra amavis[11101]: (!)DENIED ACCESS from IP 88.191.227.14, policy bank ''
    Oct 16 10:47:37 zimbra postfix/smtp[31217]: B0C9B5A4573: to=<samp@zimbra.ac-fr.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=521, delays=520/0.07/0.03/0, dsn=4.4.2, status=deferred (lost connection with 127.
    0.0.1[127.0.0.1] while receiving the initial server greeting)
    Oct 16 10:47:37 zimbra postfix/smtp[31218]: B87CF5A4565: to=<samp@zimbra.ac-fr.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=1021, delays=1020/0.07/0.04/0, dsn=4.4.2, status=deferred (lost connection with 12
    7.0.0.1[127.0.0.1] while receiving the initial server greeting)
    Oct 16 10:47:37 zimbra postfix/error[31223]: 59C3B5A4574: to=<samp@zimbra.ac-fr.com>, relay=none, delay=500, delays=500/0.12/0/0.01, dsn=4.4.2, status=deferred (delivery temporarily suspended: lost connectio
    n with 127.0.0.1[127.0.0.1] while receiving the initial server greeting)
    IP: 88.191.227.14 is the Zimbra server address.

    I use Release 6.0.1_GA_1816.DEBIAN5 DEBIAN5 FOSS edition

    Thanks for your help.

    Sam.

  4. #4
    uxbod's Avatar
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    Have you made any changes to amavisd.conf.in

  5. #5
    Samp is offline Advanced Member
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    Quote Originally Posted by uxbod View Post
    Have you made any changes to amavisd.conf.in
    Not at all

    After this problem I completely reinstall Zimbra from scratch (rm /opt/zimba) and i got the same.

    The server is on Debian Vserver kernel 2.6.26-2-vserver-686 with Release 6.0.1_GA_1816.DEBIAN5 DEBIAN5 FOSS edition but it's not the first time I install Zimbra on Vserver !?

    Sam.

  6. #6
    uxbod's Avatar
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    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes (copy 'n' paste)

  7. #7
    Samp is offline Advanced Member
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    /etc/hosts:
    # /etc/hosts
    88.191.227.14<->zimbra.ac-fr.com<------>zimbra
    127.0.0.1<----->localhost

    # The following lines are desirable for IPv6 capable hosts
    # (added automatically by netbase upgrade)

    ::1<--->ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    /etc/resolv.conf:
    #nameserver 127.0.0.1
    nameserver 88.191.254.60
    nameserver 88.191.254.70
    dig zimbra.ac-fr.com mx:
    ; <<>> DiG 9.5.1-P2 <<>> zimbra.ac-fr.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22329
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;zimbra.ac-fr.com. IN MX

    ;; ANSWER SECTION:
    zimbra.ac-fr.com. 3600 IN MX 10 soleil-xl.arial-concept.com.

    ;; ADDITIONAL SECTION:
    soleil-xl.arial-concept.com. 3600 IN A 88.191.79.94

    ;; Query time: 55 msec
    ;; SERVER: 172.16.0.225#53(172.16.0.225)
    ;; WHEN: Fri Oct 16 13:38:03 2009
    ;; MSG SIZE rcvd: 90
    dig zimbra.ac-fr.com any:
    ; <<>> DiG 9.5.1-P2 <<>> zimbra.ac-fr.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 56729
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;zimbra.ac-fr.com. IN ANY

    ;; ANSWER SECTION:
    zimbra.ac-fr.com. 3600 IN A 88.191.227.14
    zimbra.ac-fr.com. 3600 IN MX 10 soleil-xl.arial-concept.com.

    ;; ADDITIONAL SECTION:
    soleil-xl.arial-concept.com. 3600 IN A 88.191.79.94

    ;; Query time: 47 msec
    ;; SERVER: 172.16.0.225#53(172.16.0.225)
    ;; WHEN: Fri Oct 16 13:39:05 2009
    ;; MSG SIZE rcvd: 106
    host `hostname`:
    zimbra.ac-fr.com A 88.191.227.14
    Sam.

  8. #8
    uxbod's Avatar
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    /etc/hosts is wrong as it should be
    Code:
    127.0.0.1   localhost.localdomain localhost
    88.191.227.14   zimbra.ac-fr.com
    Your DNS setup is wrong aswell as the MX record should be pointing to zimbra.ac-fr.com.

  9. #9
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Shouldn't that read:

    Code:
    88.191.227.14   zimbra.ac-fr.com zimbra
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    Samp is offline Advanced Member
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    Quote Originally Posted by uxbod View Post
    /etc/hosts is wrong as it should be
    Code:
    127.0.0.1   localhost.localdomain localhost
    88.191.227.14   zimbra.ac-fr.com
    Your DNS setup is wrong aswell as the MX record should be pointing to zimbra.ac-fr.com.
    I changed the /etc/hosts.

    The MX record point to a relay (the vserver host) because I need use MailScanner for personal reason, and this relay route the mails for the domain zimbra.ac-fr.com to the Zimbra server. I had this configuration working on previous Zimbra installation on vserver too !?

    I don't understand...

    Sam.

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