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  #1 (permalink)  
Old 10-16-2009, 03:42 AM
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Posts: 209
Default Mails not delivered stays in mailqueue

Hi,

My Zimbra system well receive the mail to the domain but stay in mailqueue and the admin queue show all the mails with the error (in french):

Quote:
Filtre de contenu: smtp-amavis:[127.0.0.1]:10024
Raison: delivery temporarily suspended: lost connection with 127.0.0.1[127.0.0.1] while receiving the initial server greeting
What's wrong ?

Thanks in advance for your help.

Sam.
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  #2 (permalink)  
Old 10-16-2009, 03:43 AM
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Posts: 7,928
Default

Please check /var/log/zimbra.log for additional error messages. What does the following show aswell
Code:
su - zimbra
zmcontrol -v
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  #3 (permalink)  
Old 10-16-2009, 03:55 AM
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Posts: 209
Default

Quote:
Originally Posted by uxbod View Post
Please check /var/log/zimbra.log for additional error messages. What does the following show aswell
Code:
su - zimbra
zmcontrol -v
look:

Quote:
Oct 16 10:47:37 zimbra amavis[11105]: (!)DENIED ACCESS from IP 88.191.227.14, policy bank ''
Oct 16 10:47:37 zimbra amavis[11101]: (!)DENIED ACCESS from IP 88.191.227.14, policy bank ''
Oct 16 10:47:37 zimbra postfix/smtp[31217]: B0C9B5A4573: to=<samp@zimbra.ac-fr.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=521, delays=520/0.07/0.03/0, dsn=4.4.2, status=deferred (lost connection with 127.
0.0.1[127.0.0.1] while receiving the initial server greeting)
Oct 16 10:47:37 zimbra postfix/smtp[31218]: B87CF5A4565: to=<samp@zimbra.ac-fr.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=1021, delays=1020/0.07/0.04/0, dsn=4.4.2, status=deferred (lost connection with 12
7.0.0.1[127.0.0.1] while receiving the initial server greeting)
Oct 16 10:47:37 zimbra postfix/error[31223]: 59C3B5A4574: to=<samp@zimbra.ac-fr.com>, relay=none, delay=500, delays=500/0.12/0/0.01, dsn=4.4.2, status=deferred (delivery temporarily suspended: lost connectio
n with 127.0.0.1[127.0.0.1] while receiving the initial server greeting)
IP: 88.191.227.14 is the Zimbra server address.

I use Release 6.0.1_GA_1816.DEBIAN5 DEBIAN5 FOSS edition

Thanks for your help.

Sam.
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  #4 (permalink)  
Old 10-16-2009, 04:05 AM
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Posts: 7,928
Default

Have you made any changes to amavisd.conf.in
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  #5 (permalink)  
Old 10-16-2009, 04:20 AM
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Posts: 209
Default

Quote:
Originally Posted by uxbod View Post
Have you made any changes to amavisd.conf.in
Not at all

After this problem I completely reinstall Zimbra from scratch (rm /opt/zimba) and i got the same.

The server is on Debian Vserver kernel 2.6.26-2-vserver-686 with Release 6.0.1_GA_1816.DEBIAN5 DEBIAN5 FOSS edition but it's not the first time I install Zimbra on Vserver !?

Sam.
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  #6 (permalink)  
Old 10-16-2009, 04:22 AM
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Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes (copy 'n' paste)
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  #7 (permalink)  
Old 10-16-2009, 04:41 AM
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Posts: 209
Default

/etc/hosts:
Quote:
# /etc/hosts
88.191.227.14<->zimbra.ac-fr.com<------>zimbra
127.0.0.1<----->localhost

# The following lines are desirable for IPv6 capable hosts
# (added automatically by netbase upgrade)

::1<--->ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
/etc/resolv.conf:
Quote:
#nameserver 127.0.0.1
nameserver 88.191.254.60
nameserver 88.191.254.70
dig zimbra.ac-fr.com mx:
Quote:
; <<>> DiG 9.5.1-P2 <<>> zimbra.ac-fr.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22329
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;zimbra.ac-fr.com. IN MX

;; ANSWER SECTION:
zimbra.ac-fr.com. 3600 IN MX 10 soleil-xl.arial-concept.com.

;; ADDITIONAL SECTION:
soleil-xl.arial-concept.com. 3600 IN A 88.191.79.94

;; Query time: 55 msec
;; SERVER: 172.16.0.225#53(172.16.0.225)
;; WHEN: Fri Oct 16 13:38:03 2009
;; MSG SIZE rcvd: 90
dig zimbra.ac-fr.com any:
Quote:
; <<>> DiG 9.5.1-P2 <<>> zimbra.ac-fr.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 56729
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;zimbra.ac-fr.com. IN ANY

;; ANSWER SECTION:
zimbra.ac-fr.com. 3600 IN A 88.191.227.14
zimbra.ac-fr.com. 3600 IN MX 10 soleil-xl.arial-concept.com.

;; ADDITIONAL SECTION:
soleil-xl.arial-concept.com. 3600 IN A 88.191.79.94

;; Query time: 47 msec
;; SERVER: 172.16.0.225#53(172.16.0.225)
;; WHEN: Fri Oct 16 13:39:05 2009
;; MSG SIZE rcvd: 106
host `hostname`:
Quote:
zimbra.ac-fr.com A 88.191.227.14
Sam.
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  #8 (permalink)  
Old 10-16-2009, 04:54 AM
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Posts: 7,928
Default

/etc/hosts is wrong as it should be
Code:
127.0.0.1   localhost.localdomain localhost
88.191.227.14   zimbra.ac-fr.com
Your DNS setup is wrong aswell as the MX record should be pointing to zimbra.ac-fr.com.
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  #9 (permalink)  
Old 10-16-2009, 05:02 AM
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Posts: 20,312
Default

Shouldn't that read:

Code:
88.191.227.14   zimbra.ac-fr.com zimbra
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Regards


Bill
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  #10 (permalink)  
Old 10-16-2009, 05:06 AM
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Posts: 209
Default

Quote:
Originally Posted by uxbod View Post
/etc/hosts is wrong as it should be
Code:
127.0.0.1   localhost.localdomain localhost
88.191.227.14   zimbra.ac-fr.com
Your DNS setup is wrong aswell as the MX record should be pointing to zimbra.ac-fr.com.
I changed the /etc/hosts.

The MX record point to a relay (the vserver host) because I need use MailScanner for personal reason, and this relay route the mails for the domain zimbra.ac-fr.com to the Zimbra server. I had this configuration working on previous Zimbra installation on vserver too !?

I don't understand...

Sam.
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