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Thread: [SOLVED] Cannot Send mail from Outlook 2007!!

  1. #1
    fnetmohan is offline Active Member
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    Default [SOLVED] Cannot Send mail from Outlook 2007!!

    Hi,

    We are not able to send mails from OUTLOOK 2007 and error message is

    Task - Sending' reported error (0X800CCC64): 'Cannot Send the message. Verify the e-mail address in your account properties.'

    Zimbra 6.0 open source version x64 bit. Please let me know how to solve this.

    Regards,
    Mohan. U
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  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Check /var/log/zimbra.log to see why Postfix is rejecting the message.

  3. #3
    fnetmohan is offline Active Member
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    Hi,

    I have checked log file is not showing any errors only connecting from ip and disconnect from ip address while mail sending from Outlook 2007.

    I have tested from outlook 2003 the error is "Relay access denied" i have enabled the "My server requires Authentication" in outlook but still the mail is relay accessed denied. what could be the problem?

    Regards,
    Mohan. U

  4. #4
    uxbod's Avatar
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    Any what does /opt/zimbra/log/audit.log show ?

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    fnetmohan is offline Active Member
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    Hi,

    It just showing the info in /opt/zimbra/log/audit.log

    2009-10-12 13:07:23,003 INFO [Pop3Server-142] [ip=122.x.x.x;] security - cmd=Auth; account=user@example.com; protocol=pop3

    In /var/log/zimbra.log it showing

    Oct 12 13:08:58 zimbra postfix/smtpd[11278]: NOQUEUE: reject: RCPT from unknown[122.x.x.x]: 554 5.7.1 <fn@yahoo.co.in>: Relay access denied; from=<user@example.com> to=<fn@yahoo.co.in> proto=SMTP helo=<demo>

    Regards,
    Mohan. U

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    fnetmohan is offline Active Member
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    Its Bug???

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    uxbod's Avatar
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    I doubt it ...
    Code:
    su - zimbra
    zmprov gacf | grep -i mtarestriction
    What port have you defined to be used within the Outlook Configuration ?

  8. #8
    fnetmohan is offline Active Member
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    Hi,

    I have entered the given command and the result is

    [zimbra@zimbra ~]$ zmprov gacf | grep -i mtarestriction
    zimbraMtaRestriction: reject_invalid_hostname

    pop server as 110 and smtp as 25 in outlook configuration.

    Regards,
    Mohan. U

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  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by fnetmohan View Post
    pop server as 110 and smtp as 25 in outlook configuration.
    Use port 587 for the Submissions port (not 25) and TLS/SSL, you also should use IMAP rather than pop3.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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