[SOLVED] Help with Zimbra proxy setup

[Lewisvee]

Hello all

I have a client who is only able to login in the standard HTML mode even though in the admin console the Advanced Ajax is selected.
tried loggin in from another pc and this acccount only has this probblem..

If advacned version is selected after loggin through standard version it just hangsup./...
please help

[uxbod]

If you try logging in via the primary server and not the proxy does it work okay ?

[Lewisvee]

Originally Posted by uxbod

If you try logging in via the primary server and not the proxy does it work okay ?

Am not clear with what you have asked to check with...I tried with some users & they are able to login with default etc.

[uxbod]

Is this only happening for one user; and when they connect via the Zimbra proxy ? What do they have set for the preferred version in the users account preferences ?

[Lewisvee]

Originally Posted by uxbod

Is this only happening for one user; and when they connect via the Zimbra proxy ? What do they have set for the preferred version in the users account preferences ?

Client Type Advanced AjAX is selected in the users preferences

[uxbod]

If this is only happening to one user have you tried completely clearing the clients browser cache ?

[uxbod]

su - zimbra
zmprov ga user@domain zimbraMailHost

Does that point to the correct server? Also check

su - zimbra
zmprov user@domain zimbraPrefClientType

does that indeed show as advanced ?

[Lewisvee]

It shows the proper mail host and the clientpref is Advanced.

the link helped and solved my issue
http://www.zimbra.com/forums/adminis...d-session.html