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Thread: wrong return-path set with external accounts / personalities

  1. #1
    gruad23 is offline Senior Member
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    Default wrong return-path set with external accounts / personalities

    A user has multiple accounts and personalities in his settings.

    If he sends out an email with an account/personality different to his default, then in the mail-header there is still

    Return-Path: default@mail.adress

    even if he explictely sets the return-adress in the account-settings. This is very annoying.

    I attached a screenshot where you see the settings-page for an external account. When I send out an email from this accout the Return-Path is the adress set in "Primary Account"

    The user wants to send mails from external accounts that leaves no trace about his primary account.
    Attached Images Attached Images

  2. #2
    randomnzer is offline Junior Member
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    Default

    I'm having the same problem - have you been able to sort this out?

  3. #3
    randomnzer is offline Junior Member
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    Default

    It looks like an earlier bug was fixed, which has caused this behaviour.

    Bug 39728 – 'Return Path' in email headers contain POP/IMAP email id instead of logged in SZ user email id when that email is sent from added POP/IMAP accounts

    Is there any way to reverse that bugfix?

  4. #4
    deepc is offline Junior Member
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    I have the same problem.
    Return Path is my internal domain.
    Can't send mails any longer, every email is rejected by relay MTA.

  5. #5
    empe is offline Member
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    Unhappy Wrong Return-Path causes emails to be considered as spam

    Hi there,

    I have a similar problem. Zimbra 6.0.6 is installed on my server at home. My primary account has an email address on the local network (loc.empec.de). There are several external accounts (ie for domain empec.de). When I send an email using one of the external accounts as sender, my local email address still appears in the Return-path-Header. Many of my emails are directly going to the recepients spam folder. Other people do report, that they don't get emails from me
    This looks like this (excerpt):
    Return-Path: <michael@loc.empec.de>
    From: <external_account_name@empec.de>
    Subject: Header
    MIME-Version: 1.0
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: 7bit
    X-Originating-IP: [192.168.10.102]
    X-Mailer: Zimbra 6.0.6_GA_2332.RHEL4 (ZimbraWebClient - FF3.0 (Win)/6.0.6_GA_2324.UBUNTU8)
    Any idea how to change this so the used sender email address is used?

    Thanks a lot
    Michael

  6. #6
    OliverK is offline Starter Member
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    Default

    Hi,

    this is the same problem I have right now.
    I am new to Zimbra, everything works fine, except the RETURN-PATH
    Is there no solution, maybe Sieve Scripts?

  7. #7
    bofh is offline Elite Member
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    agreed.
    i vote too for a solution.

    without return path beeing fixed - external account feature and personality feature do not exist (except for simple recive)
    But this for every Enduser (no matter Private Personal or Companys) very important

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by bofh View Post
    agreed.
    i vote too for a solution.
    Which bug report would that 'vote' be added to? Posting a 'me too' in the forums without a bug report will have absolutely no effect, if you want to get a problem to the attention of the developers you must file a bug report and add your vote to that.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    bofh is offline Elite Member
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    interressting. most your post i read is what user has post or how and when they do no more feedback from you. you think that is usefull?


    btw i uploaded an image (userquota not seen in adminui) on YOUR request and not even an answer by you, not even a thanks no idea. nothing.


    no sorry not helpful

  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by bofh View Post
    interressting. most your post i read is what user has post or how and when they do no more feedback from you. you think that is usefull?
    Yes but as I've already explained to you (as have others) that the bug reporting system is where votes for RFEs or bug reports should go and why they should go there.

    Quote Originally Posted by bofh View Post
    ino sorry not helpful
    I'm sorry you feel that way when you're given advice on the correct place to post your information.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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