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Thread: [SOLVED] Upgrade from zcs-5.0.16_GA_2921.RHEL4 to zcs-6.0.1_GA_1816.RHEL4 FAILED

  1. 10-09-2009, 01:45 AM #1
    himoi
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    Default [SOLVED] Upgrade from zcs-5.0.16_GA_2921.RHEL4 to zcs-6.0.1_GA_1816.RHEL4 FAILED

    Hello all,
    I upgrade my mail server from zcs-5.0.16_GA_2921.RHEL4 to zcs-6.0.1_GA_1816.RHEL4, and result is fault
    After upgrade then zmmailboxdctl is not running. and i see that many people like me
    My Zimbra version is Release 6.0.1_GA_1816.RHEL4_20090911162108 CentOS4 FOSS edition
    Any can help me?
    This is my zmmailboxd.out
    Total time for which application threads were stopped: 0.0002540 seconds
    Total time for which application threads were stopped: 0.0310200 seconds
    Total time for which application threads were stopped: 0.0003490 seconds
    Zimbra server reserving server socket port=110 bindaddr=172.33.33.6 ssl=false
    Zimbra server reserving server socket port=995 bindaddr=null ssl=true
    Fatal error: exception while binding to ports
    java.net.SocketException: Unbound server sockets not implemented
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  2. 10-09-2009, 01:51 AM #2
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    uxbod
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    Code:
    Fatal error: exception while binding to ports
    Sounds like some of the ZCS processes had not completely died. Please shutdown ZCS prior to the upgrade and ensure that all zimbra processes have died.
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  3. 10-09-2009, 02:26 AM #3
    himoi
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    Hello uxbod,
    I really stop all zimbra service and upgrade it.
    Any help me?
    BTW i see that i can not see my terminal after i used zmcontrol command
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  4. 10-09-2009, 02:28 AM #4
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    uxbod
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    Please check /var/log/zimbra.log and /opt/zimbra/log/mailbox.log for additional error messages.

    With respect to your other issue it is fixed in 6.0.2 :- Bug 40038 - unable to see prompt after zmcontrol start
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  5. 10-09-2009, 02:40 AM #5
    himoi
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    This is my /var/log/zimbra.log
    "
    stale pid 6080 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    file /opt/zimbra/log/zmmailboxd.pid does not exist
    "
    And when i use "ls -al /opt/zimbra/log/*.pid
    "
    -rw-r----- 1 zimbra zimbra 5 Oct 9 15:59 amavisd.pid
    -rw-rw---- 1 zimbra zimbra 4 Oct 9 15:59 clamd.pid
    -rw-rw---- 1 zimbra zimbra 4 Oct 9 15:59 freshclam.pid
    -rw-r----- 1 zimbra zimbra 5 Oct 9 15:59 httpd.pid
    -rw-r----- 1 zimbra zimbra 5 Oct 9 15:57 logswatch.pid
    -rw-r----- 1 zimbra zimbra 5 Oct 9 15:59 swatch.pid
    -rw-r--r-- 1 root root 5 Oct 9 15:59 zmmailboxd_java.pid
    -rw-r--r-- 1 root root 5 Oct 9 15:59 zmmailboxd_manager.pid
    -rw-r----- 1 zimbra zimbra 4 Oct 9 15:57 zmmtaconfig.pid
    -rw-r--r-- 1 zimbra zimbra 6 Oct 9 16:28 zmstatuslog.pid
    "
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  6. 10-09-2009, 02:50 AM #6
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    Shutdown ZCS then restart and post more information from your logfiles. We should also check your DNS settings aswell
    Code:
    cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes (copy 'n' paste)
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  7. 10-09-2009, 03:15 AM #7
    himoi
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    Hello uxbod,
    I restart my mail server, but i still can not start my server.
    Everything was OK before I upgrade to 6.0.1 version and i think that my DNS seeting is ok.
    this is my /var/log/zimbra.log
    Oct 9 17:02:18 hcmcexch2 zmmailboxdmgr[27013]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Oct 9 17:02:18 hcmcexch2 zmmailboxdmgr[27013]: assuming no other instance is running
    Oct 9 17:02:18 hcmcexch2 zmmailboxdmgr[27013]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Oct 9 17:02:18 hcmcexch2 zmmailboxdmgr[27013]: assuming no other instance is running
    Oct 9 17:02:18 hcmcexch2 zmmailboxdmgr[27013]: no manager process is running

    Thank you.
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  8. 10-09-2009, 03:26 AM #8
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    Please post the information I have requested. Cannot help with just the errors you have shown.
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  9. 10-09-2009, 03:36 AM #9
    himoi
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    Hello uxbod,
    This is your info
    --------------------------------------------
    cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    172.33.33.6 hcmcexch2.atvn.com.vn hcmcexch2
    --------------------------------------------
    cat /etc/resolve.conf
    search atvn.com.vn
    nameserver 172.33.33.6
    --------------------------------------------
    dig atvn.com.vn mx
    ; <<>> DiG 9.2.4 <<>> atvn.com.vn mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 38761
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;atvn.com.vn. IN MX

    ;; ANSWER SECTION:
    atvn.com.vn. 172800 IN MX 10 hcmcexch2.atvn.com.vn.

    ;; AUTHORITY SECTION:
    atvn.com.vn. 172800 IN NS hcmcexch2.atvn.com.vn.

    ;; ADDITIONAL SECTION:
    hcmcexch2.atvn.com.vn. 172800 IN A 172.33.33.6

    ;; Query time: 4 msec
    ;; SERVER: 172.33.33.6#53(172.33.33.6)
    ;; WHEN: Fri Oct 9 17:23:05 2009
    ;; MSG SIZE rcvd: 85
    --------------------------------------------
    dig atvn.com.vn any

    ; <<>> DiG 9.2.4 <<>> atvn.com.vn any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22851
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;atvn.com.vn. IN ANY

    ;; ANSWER SECTION:
    atvn.com.vn. 172800 IN MX 10 hcmcexch2.atvn.com.vn.
    atvn.com.vn. 172800 IN SOA hcmcexch2.atvn.com.vn. hostmaster.atvn.com.vn. 2006111000 43200 900 1814400 7200
    atvn.com.vn. 172800 IN NS hcmcexch2.atvn.com.vn.

    ;; ADDITIONAL SECTION:
    hcmcexch2.atvn.com.vn. 172800 IN A 172.33.33.6

    ;; Query time: 4 msec
    ;; SERVER: 172.33.33.6#53(172.33.33.6)
    ;; WHEN: Fri Oct 9 17:23:35 2009
    ;; MSG SIZE rcvd: 132
    --------------------------------------------
    host `hostname`
    hcmcexch2.atvn.com.vn has address 172.33.33.6
    --------------------------------------------
    cat /var/log/zimbra.log
    Oct 9 17:23:25 hcmcexch2 clamd[9749]: clamd daemon 0.95.2-broken-compiler (OS: linux-gnu, ARCH: i386, CPU: i686)
    Oct 9 17:23:25 hcmcexch2 clamd[9749]: Log file size limited to 20971520 bytes.
    Oct 9 17:23:25 hcmcexch2 clamd[9749]: Reading databases from /opt/zimbra/data/clamav/db
    Oct 9 17:23:25 hcmcexch2 clamd[9749]: Not loading PUA signatures.
    Oct 9 17:23:29 hcmcexch2 clamd[9749]: Loaded 627922 signatures.
    Oct 9 17:23:30 hcmcexch2 clamd[9749]: TCP: bind() error: Address already in use
    Oct 9 17:24:15 hcmcexch2 zmmailboxdmgr[10110]: status requested
    Oct 9 17:24:15 hcmcexch2 zmmailboxdmgr[10110]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Oct 9 17:24:15 hcmcexch2 zmmailboxdmgr[10110]: assuming no other instance is running
    Oct 9 17:24:15 hcmcexch2 zmmailboxdmgr[10110]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Oct 9 17:24:15 hcmcexch2 zmmailboxdmgr[10110]: assuming no other instance is running
    Oct 9 17:24:15 hcmcexch2 zmmailboxdmgr[10110]: no manager process is running
    Oct 9 17:24:25 hcmcexch2 zimbramon[14559]: 14559:info: zmmtaconfig: Failed to restart antivirus rc=256
    --------------------------------------------
    cat /opt/zimbra/log/zmmailboxd.out
    imbra server reserving server socket port=110 bindaddr=172.33.33.6 ssl=false
    Zimbra server reserving server socket port=995 bindaddr=null ssl=true
    Fatal error: exception while binding to ports
    java.net.SocketException: Unbound server sockets not implemented
    at javax.net.ServerSocketFactory.createServerSocket(S erverSocketFactory.java:80)
    at com.zimbra.common.util.NetUtil.newBoundServerSocke t(NetUtil.java:95)
    at com.zimbra.common.util.NetUtil.bindServerSocket(Ne tUtil.java:163)
    at com.zimbra.common.util.NetUtil.bindSslTcpServerSoc ket(NetUtil.java:54)
    at com.zimbra.common.handlers.PrivilegedHandler.openP orts(PrivilegedHandler.java:89)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mortbay.xml.XmlConfiguration.call(XmlConfigura tion.java:542)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:252)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:214)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:974)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mortbay.start.Main.invokeMain(Main.java:194)
    at org.mortbay.start.Main.start(Main.java:523)
    at org.mortbay.start.Main.main(Main.java:119)

    Thank you
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  10. 10-09-2009, 03:40 AM #10
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    DNS is okay. This is why it is not starting
    Code:
    TCP: bind() error: Address already in use
Fatal error: exception while binding to ports
    Code:
    su - zimbra
zmcontrol stop
zmcontrol status
ps aux | grep zimbra
netstat -an
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