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Thread: [SOLVED] Upgrade from zcs-5.0.16_GA_2921.RHEL4 to zcs-6.0.1_GA_1816.RHEL4 FAILED

  1. #11
    himoi is offline Active Member
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    su - zimbra

    zmcontrol stop

    zmcontrol status
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    Host hcmcexch2.atvn.com.vn
    antispam Stopped
    zmmtaconfigctl is not running
    zmamavisdctl is not running
    antivirus Stopped
    zmmtaconfigctl is not running
    zmamavisdctl is not running
    zmclamdctl is not running
    ldap Stopped
    logger Stopped
    zmlogswatchctl is not running
    mailbox Stopped
    zmmtaconfigctl is not running.
    mysql.server is not running.
    zmmailboxdctl is not running.
    mta Stopped
    zmmtaconfigctl is not running
    postfix is not running
    zmsaslauthdctl is not running
    snmp Stopped
    zmswatch is not running.
    spell Stopped
    zmapachectl is not running
    stats Stopped

    ps aux | grep zimbra
    zimbra 6514 11.5 0.5 413856 18580 ? Sl 17:59 0:00 /opt/zimbra/java/bin/java -XX:ErrorFile=/opt/zimbra/log -client -Xmx256m -Dzimbra.home=/opt/zimbra -Djava.library.path=/opt/zimbra/lib -Djava.ext.dirs=/opt/zimbra/java/jre/lib/ext:/opt/zimbra/lib/jars:/opt/zimbra/lib/ext-common:/opt/zimbra/lib/ext/clamscanner com.zimbra.common.util.ConsoleRunner com.zimbra.cs.account.ProvUtil -l gamcs
    zimbra 6651 0.0 0.0 2136 664 ? R 17:59 0:00 sh -c stty -g < /dev/tty
    root 6653 0.0 0.0 3844 632 pts/0 S+ 17:59 0:00 grep zimbra
    zimbra 14427 0.0 0.1 7628 4960 ? S 16:49 0:00 /usr/bin/perl /opt/zimbra/libexec/logswatch --config-file=/opt/zimbra/conf/logswatchrc --use-cpan-file-tail --pid-file=/opt/zimbra/log/logswatch.pid --script-dir=/opt/zimbra/data/tmp -t /var/log/zimbra-stats.log
    zimbra 14429 0.0 0.1 10008 7060 ? S 16:49 0:03 /usr/bin/perl /opt/zimbra/data/tmp/.swatch_script.14427
    zimbra 14431 14.5 0.1 20072 6368 ? S 16:49 10:06 /usr/bin/perl /opt/zimbra/libexec/zmlogger
    zimbra 14559 0.1 0.2 12116 7652 ? S 16:49 0:05 /usr/bin/perl /opt/zimbra/libexec/zmmtaconfig
    zimbra 17938 0.1 1.7 72688 62004 ? Ss 16:52 0:05 amavisd (master)
    zimbra 18020 0.0 0.0 3632 708 ? Ss 16:52 0:00 /opt/zimbra/clamav/bin/freshclam --config-file=/opt/zimbra/conf/freshclam.conf --quiet --daemon --checks=12
    zimbra 18027 0.1 2.0 98140 75192 ? Ssl 16:52 0:04 /opt/zimbra/clamav/sbin/clamd --config-file=/opt/zimbra/conf/clamd.conf
    zimbra 18029 0.0 1.7 73668 63820 ? S 16:52 0:00 amavisd (ch1-avail)
    zimbra 18030 0.0 1.7 73744 63876 ? S 16:52 0:00 amavisd (ch1-avail)
    zimbra 18031 0.0 1.7 73796 63880 ? S 16:52 0:00 amavisd (ch1-avail)
    zimbra 18032 0.0 1.7 73796 63880 ? S 16:52 0:00 amavisd (ch1-avail)
    zimbra 18033 0.0 1.7 73788 63868 ? S 16:52 0:00 amavisd (ch1-avail)
    zimbra 18034 0.0 1.7 73788 63872 ? S 16:52 0:00 amavisd (ch1-avail)
    zimbra 18035 0.0 1.7 73660 63856 ? S 16:52 0:00 amavisd (ch1-avail)
    zimbra 18036 0.0 1.6 72688 60616 ? S 16:52 0:00 amavisd (virgin child)
    zimbra 18037 0.0 1.6 72688 60604 ? S 16:52 0:00 amavisd (virgin child)
    zimbra 18038 0.0 1.6 72688 60604 ? S 16:52 0:00 amavisd (virgin child)
    zimbra 18045 0.0 0.1 8260 4972 ? S 16:52 0:00 /usr/bin/perl /opt/zimbra/libexec/swatch --config-file=/opt/zimbra/conf/swatchrc --use-cpan-file-tail --script-dir=/opt/zimbra/data/tmp -t /var/log/zimbra.log
    zimbra 18055 0.0 0.1 9212 7028 ? S 16:52 0:00 /usr/bin/perl /opt/zimbra/data/tmp/.swatch_script.18045
    zimbra 18056 0.0 0.1 11920 6384 ? Ss 16:52 0:00 /opt/zimbra/httpd-2.2.11/bin/httpd -k start -f /opt/zimbra/conf/httpd.conf
    zimbra 18057 0.0 0.1 11920 5844 ? S 16:52 0:00 /opt/zimbra/httpd-2.2.11/bin/httpd -k start -f /opt/zimbra/conf/httpd.conf
    zimbra 18058 0.0 0.1 11920 5844 ? S 16:52 0:00 /opt/zimbra/httpd-2.2.11/bin/httpd -k start -f /opt/zimbra/conf/httpd.conf
    zimbra 18059 0.0 0.1 11920 5844 ? S 16:52 0:00 /opt/zimbra/httpd-2.2.11/bin/httpd -k start -f /opt/zimbra/conf/httpd.conf
    zimbra 18060 0.0 0.1 11920 5844 ? S 16:52 0:00 /opt/zimbra/httpd-2.2.11/bin/httpd -k start -f /opt/zimbra/conf/httpd.conf
    zimbra 18071 0.0 0.1 11920 5844 ? S 16:52 0:00 /opt/zimbra/httpd-2.2.11/bin/httpd -k start -f /opt/zimbra/conf/httpd.conf
    root 23042 0.0 0.0 4624 1236 tty1 S 16:58 0:00 su - zimbra
    zimbra 23043 0.0 0.0 5620 1440 tty1 S+ 16:58 0:00 -bash

    netstat -an
    Active Internet connections (servers and established)
    Proto Recv-Q Send-Q Local Address Foreign Address State
    tcp 0 0 0.0.0.0:928 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:10024 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:3310 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN
    tcp 0 0 172.33.33.6:53 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:631 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:953 0.0.0.0:* LISTEN
    tcp 38 0 172.33.33.6:34190 172.33.33.6:389 CLOSE_WAIT
    tcp 38 0 172.33.33.6:34193 172.33.33.6:389 CLOSE_WAIT
    tcp 38 0 172.33.33.6:34235 172.33.33.6:389 CLOSE_WAIT
    tcp 38 0 172.33.33.6:34242 172.33.33.6:389 CLOSE_WAIT
    tcp 38 0 172.33.33.6:34245 172.33.33.6:389 CLOSE_WAIT
    tcp 38 0 172.33.33.6:34256 172.33.33.6:389 CLOSE_WAIT
    tcp 38 0 172.33.33.6:34259 172.33.33.6:389 CLOSE_WAIT
    tcp 58 0 127.0.0.1:34195 127.0.0.1:10025 CLOSE_WAIT
    tcp 58 0 127.0.0.1:34199 127.0.0.1:10025 CLOSE_WAIT
    tcp 58 0 127.0.0.1:34237 127.0.0.1:10025 CLOSE_WAIT
    tcp 58 0 127.0.0.1:34251 127.0.0.1:10025 CLOSE_WAIT
    tcp 58 0 127.0.0.1:34247 127.0.0.1:10025 CLOSE_WAIT
    tcp 58 0 127.0.0.1:34265 127.0.0.1:10025 CLOSE_WAIT
    tcp 58 0 127.0.0.1:34261 127.0.0.1:10025 CLOSE_WAIT
    tcp 0 0 :::7780 :::* LISTEN
    tcp 0 0 :::22 :::* LISTEN
    tcp 0 0 ::1:953 :::* LISTEN
    tcp 0 0 ::1:35099 ::1:35098 TIME_WAIT
    tcp 0 0 ::1:35102 ::1:35101 TIME_WAIT
    tcp 0 0 ::1:35090 ::1:35089 TIME_WAIT
    tcp 0 0 ::1:35093 ::1:35092 TIME_WAIT
    tcp 0 0 ::1:35096 ::1:35095 TIME_WAIT
    tcp 0 0 ::1:35105 ::1:35104 TIME_WAIT
    tcp 0 0 ::1:35108 ::1:35107 TIME_WAIT
    tcp 0 184 ::ffff:172.33.33.6:22 ::ffff:172.33.40.1:51877 ESTABLISHED
    tcp 0 0 ::1:35111 ::1:35110 TIME_WAIT
    udp 0 0 0.0.0.0:922 0.0.0.0:*
    udp 0 0 0.0.0.0:925 0.0.0.0:*
    udp 0 0 0.0.0.0:53 0.0.0.0:*
    udp 0 0 172.33.33.6:53 0.0.0.0:*
    udp 0 0 0.0.0.0:111 0.0.0.0:*
    udp 0 0 0.0.0.0:631 0.0.0.0:*
    udp 0 0 :::41732 :::*
    Active UNIX domain sockets (servers and established)
    Proto RefCnt Flags Type State I-Node Path
    unix 21 [ ] DGRAM 8218 /dev/log
    unix 2 [ ACC ] STREAM LISTENING 8797 /dev/gpmctl
    unix 2 [ ACC ] STREAM LISTENING 8614 /var/run/acpid.socket
    unix 2 [ ACC ] STREAM LISTENING 8869 /var/run/dbus/system_bus_socket
    unix 2 [ ] DGRAM 8896 @/var/run/hal/hotplug_socket
    unix 2 [ ] DGRAM 2879 @udevd
    unix 2 [ ACC ] STREAM LISTENING 124443 /opt/zimbra/data/amavisd/amavisd.sock
    unix 2 [ ] DGRAM 206505
    unix 2 [ ] DGRAM 124553
    unix 2 [ ] DGRAM 124552
    unix 2 [ ] DGRAM 124551
    unix 2 [ ] DGRAM 124550
    unix 2 [ ] DGRAM 124549
    unix 2 [ ] DGRAM 124548
    unix 2 [ ] DGRAM 124547
    unix 2 [ ] DGRAM 124546
    unix 2 [ ] DGRAM 124545
    unix 2 [ ] DGRAM 124544
    unix 2 [ ] DGRAM 124506
    unix 2 [ ] DGRAM 124367
    unix 3 [ ] STREAM CONNECTED 8895 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 8894
    unix 3 [ ] STREAM CONNECTED 8872
    unix 3 [ ] STREAM CONNECTED 8871
    unix 2 [ ] DGRAM 8814
    unix 2 [ ] DGRAM 8796
    unix 2 [ ] DGRAM 8783
    unix 3 [ ] STREAM CONNECTED 8507
    unix 3 [ ] STREAM CONNECTED 8506
    unix 2 [ ] DGRAM 8410
    unix 2 [ ] DGRAM 8324
    unix 2 [ ] DGRAM 8302
    unix 2 [ ] DGRAM 8226

  2. #12
    uxbod's Avatar
    uxbod is offline Moderator
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    Okay ... Kill off all those zimbra processes as zmcontrol thinks it is shutdown. Confirm by running a ps aux | grep zimbra. And then start ZCS again.

  3. #13
    himoi is offline Active Member
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    This is my process
    -------------------------------
    kill -9 `ps -u zimbra -o "pid="`
    -------------------------------
    ps aux | grep zimbra
    root 25275 0.0 0.0 4988 632 pts/0 S+ 18:12 0:00 grep zimbra
    -------------------------------
    su - zimbra
    zmcontrol start
    zmcontrol status
    Host hcmcexch2.atvn.com.vn
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running.
    mta Running
    snmp Running
    spell Running
    stats Running


  4. #14
    uxbod's Avatar
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    Okay, so now check your logfiles for any other error messages.

  5. #15
    himoi is offline Active Member
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    This is my log
    /var/log/zimbra.log
    Oct 12 09:40:37 hcmcexch2 clamd[30001]: SelfCheck: Database status OK.
    Oct 12 09:40:41 hcmcexch2 sshd(pam_unix)[7852]: session opened for user root by (uid=0)
    Oct 12 09:40:42 hcmcexch2 zmmailboxdmgr[8052]: status requested
    Oct 12 09:40:42 hcmcexch2 zmmailboxdmgr[8052]: stale pid 29833 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Oct 12 09:40:42 hcmcexch2 zmmailboxdmgr[8052]: assuming no other instance is running
    Oct 12 09:40:42 hcmcexch2 zmmailboxdmgr[8052]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Oct 12 09:40:42 hcmcexch2 zmmailboxdmgr[8052]: assuming no other instance is running
    Oct 12 09:40:42 hcmcexch2 zmmailboxdmgr[8052]: no manager process is running

    ------------------------------------------
    and /opt/zimbra/log/zmmailboxd.out
    Total time for which application threads were stopped: 0.0003170 seconds
    Total time for which application threads were stopped: 0.1005120 seconds
    Total time for which application threads were stopped: 0.0003920 seconds
    Zimbra server reserving server socket port=110 bindaddr=172.33.33.6 ssl=false
    Zimbra server reserving server socket port=995 bindaddr=null ssl=true
    Fatal error: exception while binding to ports
    java.net.SocketException: Unbound server sockets not implemented
    at javax.net.ServerSocketFactory.createServerSocket(S erverSocketFactory.java:80)
    at com.zimbra.common.util.NetUtil.newBoundServerSocke t(NetUtil.java:95)
    at com.zimbra.common.util.NetUtil.bindServerSocket(Ne tUtil.java:163)
    at com.zimbra.common.util.NetUtil.bindSslTcpServerSoc ket(NetUtil.java:54)
    at com.zimbra.common.handlers.PrivilegedHandler.openP orts(PrivilegedHandler.java:89)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mortbay.xml.XmlConfiguration.call(XmlConfigura tion.java:542)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:252)
    at org.mortbay.xml.XmlConfiguration.configure(XmlConf iguration.java:214)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:974)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mortbay.start.Main.invokeMain(Main.java:194)
    at org.mortbay.start.Main.start(Main.java:523)
    at org.mortbay.start.Main.main(Main.java:119)

  6. #16
    phoenix is offline Zimbra Consultant & Moderator
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    Post the output of the following command:

    Code:
    zmprov -l gs `zmhostname` | grep Bind
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #17
    himoi is offline Active Member
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    This is your info
    zimbraImapBindOnStartup: TRUE
    zimbraImapBindPort: 143
    zimbraImapProxyBindPort: 143
    zimbraImapSSLBindOnStartup: TRUE
    zimbraImapSSLBindPort: 993
    zimbraImapSSLProxyBindPort: 993
    zimbraLmtpBindOnStartup: FALSE
    zimbraLmtpBindPort: 7025
    zimbraMemcachedBindPort: 11211
    zimbraNotifyBindPort: 7035
    zimbraNotifySSLBindPort: 7036
    zimbraPop3BindAddress: 172.33.33.6
    zimbraPop3BindOnStartup: TRUE
    zimbraPop3BindPort: 110
    zimbraPop3ProxyBindPort: 110
    zimbraPop3SSLBindOnStartup: TRUE
    zimbraPop3SSLBindPort: 995
    zimbraPop3SSLProxyBindPort: 995

    Thanks

  8. #18
    uxbod's Avatar
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    Has SELinux and IPtables definitely been disabled ?

  9. #19
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by himoi View Post
    This is your info
    zimbraImapBindOnStartup: TRUE
    zimbraImapBindPort: 143
    zimbraImapProxyBindPort: 143
    zimbraImapSSLBindOnStartup: TRUE
    zimbraImapSSLBindPort: 993
    zimbraImapSSLProxyBindPort: 993
    zimbraLmtpBindOnStartup: FALSE
    zimbraLmtpBindPort: 7025
    zimbraMemcachedBindPort: 11211
    zimbraNotifyBindPort: 7035
    zimbraNotifySSLBindPort: 7036
    zimbraPop3BindAddress: 172.33.33.6
    zimbraPop3BindOnStartup: TRUE
    zimbraPop3BindPort: 110
    zimbraPop3ProxyBindPort: 110
    zimbraPop3SSLBindOnStartup: TRUE
    zimbraPop3SSLBindPort: 995
    zimbraPop3SSLProxyBindPort: 995
    You shouldn't need to have the highlighted entry specified. Have you checked if your self signed certificates have expired? Have you tried regenerating the certificates?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #20
    uxbod's Avatar
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    Code:
    su - zimbra
    zmprov ms `zmhostname` zimbraImapBindAddress 172.33.33.6
    zmprov ms `zmhostname` zimbraImapSSLBindAddress 172.33.33.6
    zmcontrol stop ; zmcontrol start

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