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Thread: how to resolve this can't receive emails but successfuly sent

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    xtops is offline New Member
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    Default how to resolve this can't receive emails but successfuly sent

    gud day!!!

    we have zimbra mail up and running using ubuntu 8.04 Lts untill yesterday the problem found...i send mail to yahoo using zimbra sending successful but the receipient hav'nt receiv any mail for my zimbra...i tried zimbra mail client to send to another zimbra client same no on can recive mail either...any idea on how to fix this...

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    uxbod's Avatar
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    Welcome to the forums

    Have they checked their SPAM folder ? Have you checked /var/log/zimbra.log to see whether Yahoo! accepted the email okay ?

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    ArcaneMagus is offline Moderator
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    Again abhiz you have posted this wiki page on a topic that it has no real relation to...

    xtops the command
    Code:
    grep yahoo /var/log/mail.log | grep status
    should show you the responses your server got back from the Yahoo servers. You should see lines like the following
    Code:
    Oct  6 09:13:20 email postfix/smtp[12078]: 1EF56904001: to=<ayahoouser@yahoo.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.44, delays=0.03/0/0/0.41, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=03526-11, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1111A111111)
    Oct  6 09:24:02 email postfix/smtp[12082]: 1111A111111: to=<ayahoouser@yahoo.com>, relay=b.mx.mail.yahoo.com[66.196.97.250]:25, delay=642, delays=0.01/0/640/2.5, dsn=2.0.0, status=sent (250 ok dirdel)
    If you see lines like this in your log then the Yahoo servers are accepting your mail. What is likely going on is after accepting your mail the Yahoo server is marking it as spam and putting it in the users Spam folder.

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    uxbod's Avatar
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    I agree and have deleted ... the most probable reason is a reverse record. It could also be the lack of a DKIM record. The OP needs to get the full headers recs to see what is actually happening so we can help.

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    xtops is offline New Member
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    so how to configure it in my zimbra mail server so that evry time i send mail using my zimbra to yahoo mail..it will not go to spam folder

  6. #6
    uxbod's Avatar
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    If you let us know your domain name we can check your records; or you could do it yourself from Pingability.com: Web Site Monitoring and Alert Service.

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