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Old 10-05-2009, 07:19 AM
Junior Member
 
Posts: 5
Exclamation [SOLVED] Empty trash error - resolving shared index entries

update: I just for fun tried to empty in thunderbird again and now it seems to do it... after 10min "zmmailbox -z -m *user* gaf" shows "71343 /Trash"

The trash folder has a large amount of emails and cannot be emptied.

/opt/zimbra/bin/zmmailbox -z -m *user* gaf
Id View Unread Msg Count Path
3 conv 159193 159801 /Trash

yes a LOT of emails

this is the error I get:
/opt/zimbra/bin/zmmailbox -z -m *user* emptyFolder /Trash
ERROR: service.FAILURE (system failure: resolving shared index entries: 3)

nothing has changed !?
/opt/zimbra/bin/zmmailbox -z -m *user* gaf
Id View Unread Msg Count Path
3 conv 159193 159801 /Trash

what to do?

In case you were wondering, it didn't work in the webclient or in thunderbird either. First I get the "server appears to be slow..." and then I get:

"msg - system failure: resolving shared index entries: 3
code - service.FAILURE
method - ZmCsfeCommand.prototype.invoke
detail - soap:Receiver"

The first time I tried the webclient i got:
"msg - system failure: resolving shared index entries: 111924
code - service.FAILURE
method - ZmCsfeCommand.prototype.invoke
detail - soap:Receiver"

that looked to bad I decided to go command line, but how do I get rid of the last 3 shared index entries and is there are better way to delete the emails from Trash?

thanks in advance
Kristian

Last edited by golem; 10-05-2009 at 09:20 AM..
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