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Thread: [SOLVED] Empty trash error - resolving shared index entries

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    golem is offline Junior Member
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    Exclamation [SOLVED] Empty trash error - resolving shared index entries

    update: I just for fun tried to empty in thunderbird again and now it seems to do it... after 10min "zmmailbox -z -m *user* gaf" shows "71343 /Trash"

    The trash folder has a large amount of emails and cannot be emptied.

    /opt/zimbra/bin/zmmailbox -z -m *user* gaf
    Id View Unread Msg Count Path
    3 conv 159193 159801 /Trash

    yes a LOT of emails

    this is the error I get:
    /opt/zimbra/bin/zmmailbox -z -m *user* emptyFolder /Trash
    ERROR: service.FAILURE (system failure: resolving shared index entries: 3)

    nothing has changed !?
    /opt/zimbra/bin/zmmailbox -z -m *user* gaf
    Id View Unread Msg Count Path
    3 conv 159193 159801 /Trash

    what to do?

    In case you were wondering, it didn't work in the webclient or in thunderbird either. First I get the "server appears to be slow..." and then I get:

    "msg - system failure: resolving shared index entries: 3
    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver"

    The first time I tried the webclient i got:
    "msg - system failure: resolving shared index entries: 111924
    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver"

    that looked to bad I decided to go command line, but how do I get rid of the last 3 shared index entries and is there are better way to delete the emails from Trash?

    thanks in advance
    Kristian
    Last edited by golem; 10-05-2009 at 08:20 AM.

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