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Old 10-05-2009, 04:15 AM
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Posts: 45
Default GAL not loading after updated from 5.0.18 to 5.0.19

After installing the update to take us up to 5.0.19, whenever a user hits the "To:" button in the compose window and shows names from the Global Address List, no addresses can be found. The spinning circle continues to spin but the GAL does not load. Typing a name in the To field however finds users from the GAL so I'm completely confused.

Has anyone else had this problem? Is there a CLI command to fix our broken GAL?
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OS : Ubuntu 6.02 LTS
ZCS : zcs-NETWORK-6.0.8_GA_2661.UBUNTU6
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Old 10-09-2009, 05:18 AM
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So I worked with a Zimbra support guy on this, and we discovered that on our server we have a COS setup that composes in a new window. With this setting on in 5.0.19, it does not populate the GAL. When I turned this feature off and users compose in the same window, it works.

I'm guessing I should probably add this to bugzilla.
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OS : Ubuntu 6.02 LTS
ZCS : zcs-NETWORK-6.0.8_GA_2661.UBUNTU6
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  #3 (permalink)  
Old 10-09-2009, 05:34 AM
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Posts: 20,312
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Quote:
Originally Posted by hodd View Post
I'm guessing I should probably add this to bugzilla.
Tech support should have created a new bug report for this, it should be in your case notes.
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