cant send email

**sunevil** · 09-28-2009, 12:11 AM

hello,

i am using zimbra open source into a local network perfectly, i use a "domain.local" and i can send/receive mails. Now i need to use zimbra to send/receive mails from a "domain.org" and i can receive but cannot send it. i have this error when i try to send one mail.

Code:

"This is the mail system at host zimbra.down.local.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<count@domain.org>: host mail.domain.org[xx.xxx.xxx.xxx] said:
    501 Your domain does not seem to be valid. Could not find MX record for
    your domain. (in reply to MAIL FROM command)".

Other information:

Code:

zimbra@zimbra:/home$ nslookup
> set q=any
> domain.org
Server:         192.168.0.242
Address:        192.168.0.242#53

Non-authoritative answer:
Name:   domain.org
Address: xx.xxx.xxx.xxx
domain.org nameserver = dns2.interdominios.com.
domain.org nameserver = dns1.interdominios.com.
domain.org
        origin = dns1.interdominios.com
        mail addr = plesk-panels.interdominios.com
        serial = 1238264179
        refresh = 10800
        retry = 3600
        expire = 604800
        minimum = 10800
domain.org mail exchanger = 10 mail.domain.org.

Authoritative answers can be found from:
dns2.interdominios.com  internet address = 62.81.199.177
dns1.interdominios.com  internet address = 93.174.4.16
mail.domain.org    internet address = xx.xxx.xxx.xxx
> set q=any
> domain.local
Server:         192.168.0.242
Address:        192.168.0.242#53

Name:   
Address: 192.168.0.242
Name:   domain.local
Address: 192.168.0.200
domain.local      nameserver = terminal02.domain.local.
domain.local      nameserver = server2006.domain.local.
domain.local
        origin = terminal02.domain.local
        mail addr = hostmaster.domain.local
        serial = 2651
        refresh = 900
        retry = 600
        expire = 86400
        minimum = 3600
domain.local      rdata_65281 = \# 20 00010000000000020000038400000001C0A800C8

I understand I have to tell "mail.domain.org" which is my mail server, but not how.

**veronica** · 09-28-2009, 12:43 AM

So local delivery also not working ? can you show me the o/p of zmproc gad please

**sunevil** · 09-28-2009, 01:57 AM

locally everything goes right...

Code:

zimbra@zimbra:/home$ zmprov gad
zimbra.domain.local

**ArcaneMagus** · 09-28-2009, 11:22 AM

Your mail server isn't finding the MX record you have posted for some reason... could you paste the output of this command run on the Zimbra server (do not use nslookup!):

Code:

dig domain.org MX

You should be getting something like the following:

Code:

; <<>> DiG 9.4.2-P2 <<>> domain.org MX
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 15705
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

;; QUESTION SECTION:
;domain.org.                  IN      MX

;; ANSWER SECTION:
domain.org.           86400   IN      MX      0 mail.domain.org.

;; AUTHORITY SECTION:
domain.org.           86400   IN      NS      ns2.domain.org.
domain.org.           86400   IN      NS      ns1.domain.org.

;; ADDITIONAL SECTION:
mail.domain.org.     86400   IN      A       192.168.1.6
ns1.domain.org.       86400   IN      A       192.168.1.2
ns2.domain.org.       86400   IN      A       192.168.1.3

;; Query time: 0 msec
;; SERVER: 192.168.1.2#53(192.168.1.2)
;; WHEN: Mon Sep 28 11:17:55 2009
;; MSG SIZE  rcvd: 136

**sunevil** · 09-29-2009, 03:04 AM

zimbra:/home# dig domain.local mx

Code:

; <<>> DiG 9.5.1-P3 <<>> domain.local mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3716
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;domain.local.                    IN      MX

;; AUTHORITY SECTION:
domain.local.             3600    IN      SOA     terminal02.domain.local. hostmaster.domain.local. 2658 900 600 86400 900

;; Query time: 2 msec
;; SERVER: 192.168.0.242#53(192.168.0.242)
;; WHEN: Tue Sep 29 12:31:31 2009
;; MSG SIZE  rcvd: 86

zimbra:/home# dig domain.org mx

Code:

; <<>> DiG 9.5.1-P3 <<>> domain.org mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48982
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;domain.org.               IN      MX

;; ANSWER SECTION:
domain.org.        10690   IN      MX      10 mail.domain.org.

;; ADDITIONAL SECTION:
mail.domain.org.   10684   IN      A       xx.xxx.xxx.xxx

;; Query time: 4 msec
;; SERVER: 192.168.0.242#53(192.168.0.242)
;; WHEN: Tue Sep 29 12:32:14 2009
;; MSG SIZE  rcvd: 70

**ArcaneMagus** · 09-29-2009, 01:13 PM

Could you post the full headers for the message you tried to send and it's b ounce message?

**sunevil** · 09-29-2009, 11:35 PM

hello,

i try to sent:

Code:

Date: Wed, 30 Sep 2009 10:42:48 +0200 (CEST)
From: Zimbra User <rdiazr@zimbra.down.local>
To: 
	=?utf-8?Q?Dpto=2E_Inform=C3=A1tica_Down_local?= <info@domain.org>
Message-ID: <9689543.61254300168563.JavaMail.root@zimbra>
Subject: Prueba
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 7bit
X-Originating-IP: [192.168.0.199]
X-Mailer: Zimbra 6.0.1_GA_1816.DEBIAN5 (ZimbraWebClient - FF3.0 (Win)/6.0.1_GA_1816.DEBIAN5)

Probando

and then i receive

Code:

Received: from zimbra.down.local (LHLO zimbra.down.local) (192.168.0.21) by
 zimbra.down.local with LMTP; Wed, 30 Sep 2009 10:42:51 +0200 (CEST)
Received: by zimbra.down.local (Postfix)
	id 755AD21E5F; Wed, 30 Sep 2009 10:42:51 +0200 (CEST)
Date: Wed, 30 Sep 2009 10:42:51 +0200 (CEST)
From: MAILER-DAEMON@zimbra.down.local (Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: rdiazr@zimbra.down.local
Auto-Submitted: auto-replied
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
	boundary="BE52921E63.1254300171/zimbra.down.local"
Content-Transfer-Encoding: 7bit
Message-Id: <20090930084251.755AD21E5F@zimbra.down.local>

This is a MIME-encapsulated message.

--BE52921E63.1254300171/zimbra.down.local
Content-Description: Notification
Content-Type: text/plain; charset=us-ascii

This is the mail system at host zimbra.down.local.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<info@domain.org>: host mail.domain.org[xx.xxx.xxx.xxx] said:
    501 Your domain does not seem to be valid. Could not find MX record for
    your domain. (in reply to MAIL FROM command)

--BE52921E63.1254300171/zimbra.down.local
Content-Description: Delivery report
Content-Type: message/delivery-status

Reporting-MTA: dns; zimbra.down.local
X-Postfix-Queue-ID: BE52921E63
X-Postfix-Sender: rfc822; rdiazr@zimbra.down.local
Arrival-Date: Wed, 30 Sep 2009 10:42:50 +0200 (CEST)

Final-Recipient: rfc822; info@domain.org
Original-Recipient: rfc822;info@domain.org
Action: failed
Status: 5.0.0
Remote-MTA: dns; mail.domain.org
Diagnostic-Code: smtp; 501 Your domain does not seem to be valid. Could not
    find MX record for your domain.

--BE52921E63.1254300171/zimbra.down.local
Content-Description: Undelivered Message
Content-Type: message/rfc822
Content-Transfer-Encoding: 7bit

Return-Path: <rdiazr@zimbra.down.local>
Received: from localhost (localhost [127.0.0.1])
	by zimbra.down.local (Postfix) with ESMTP id BE52921E63
	for <info@domain.org>; Wed, 30 Sep 2009 10:42:50 +0200 (CEST)
X-Virus-Scanned: amavisd-new at zimbra.down.local
Received: from zimbra.down.local ([127.0.0.1])
	by localhost (zimbra.down.local [127.0.0.1]) (amavisd-new, port 10024)
	with ESMTP id LsJV-BDQQHk2 for <info@domain.org>;
	Wed, 30 Sep 2009 10:42:49 +0200 (CEST)
Received: from zimbra.down.local (zimbra.down.local [192.168.0.21])
	by zimbra.down.local (Postfix) with ESMTP id F222121E5F
	for <info@domain.org>; Wed, 30 Sep 2009 10:42:48 +0200 (CEST)
Date: Wed, 30 Sep 2009 10:42:48 +0200 (CEST)
From: Zimbra User <rdiazr@zimbra.down.local>
To: 
	=?utf-8?Q?Dpto=2E_Inform=C3=A1tica_Down_local?= <info@domain.org>
Message-ID: <9689543.61254300168563.JavaMail.root@zimbra>
Subject: Prueba
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 7bit
X-Originating-IP: [192.168.0.199]
X-Mailer: Zimbra 6.0.1_GA_1816.DEBIAN5 (ZimbraWebClient - FF3.0 (Win)/6.0.1_GA_1816.DEBIAN5)

Probando

--BE52921E63.1254300171/zimbra.down.local--

**ArcaneMagus** · 09-30-2009, 10:22 AM

Try adding a MX record for domain.local pointing to zimbra.domain.local (or whatever the Zimbra server that handles domain.local's mail is).

**sunevil** · 10-05-2009, 09:07 AM

hi,
i have reconfigured zimbra server from scratch. i have reconfigured my DNS (from ISP) to point my Ip public.

Code:

zimbra@zimbra:/home$ dig mydomain.es mx

; <<>> DiG 9.5.1-P3 <<>> mydomain.es mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41945
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;mydomain.es.            IN      MX

;; ANSWER SECTION:
mydomain.es.     300     IN      MX      20 mail.mydomain.es.
mydomain.es.     300     IN      MX      10 my public ip.

;; ADDITIONAL SECTION:
mail.mydomain.es. 300    IN      A       ISP IP

;; Query time: 194 msec
;; SERVER: 192.168.0.200#53(192.168.0.200)
;; WHEN: Mon Oct  5 20:01:06 2009
;; MSG SIZE  rcvd: 102

i have two domains on my zimbra server ( mydomain.es and zimbra.local) and mydomain.es is by default.

Code:

zmprov mcf zimbraDefaultDomainName mydomain.es

Now i can send/receive mails from my network and i can send mails to internet (gmail,hotmail,etc...) but, now i
cant receive mails on my zimbra accounts from internet.
i have created user1@mydomain.es in my zimbra server and in my ISP so if i send an email from gmail to mydomain.es
i can receive it in my ISP but not in zimbra.

How can i receive emails? with fetchmail or i create a external account for each email i create in zimbra?

sorry if you dont understand something of my post

**ArcaneMagus** · 10-05-2009, 09:58 AM

Ah ha, there is your problem:

Code:

;; ADDITIONAL SECTION:
mail.mydomain.es. 300    IN      A       ISP IP

If your MX record is pointing to your ISP's mail server then of course the mail is going to go to your ISP and not your Zimbra server. If you intend on using your ISP's mail servers as a relay so they can hold the mail before sending it on to your Zimbra install then you want it configured this way. You will need to have your ISP's mail servers forward the mail to you though or it wont get to your server.

However if you want mail to go directly to your Zimbra server then you need to have your MX record point directly to your Zimbra server, rather then your ISP's mail server.

As it stands right now it looks like mail is getting delivered to your ISP's mail server and then staying there because as far as the world and your ISP's server are concerned the task of delivering the mail is complete.

Zimbra

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