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Thread: Upgrade to 3.1.2 Suse 10 fails

  1. #1
    kowell is offline Special Member
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    Default Upgrade to 3.1.2 Suse 10 fails

    After I run the upgrade evrethuing goes well, but afer a few hours I cannot send mail to gmail hotmail and may own domain and canoot recive mail from any domain (I backup my old version 3.1.1 and the new version 3.1.2). In my desperation I tried to unistall Zimbra and trying but the system cannot shutdown de MTA service, then I remove the rpm packages manually y then execute install.sh -u remove complettly the instalation. After tha that install a fresh instalation of Zimbra 3.1.2 but the mta doesnt start.

    What can I do or what is the way to reinstall zimbra with my backup??? and what are the most importants folders from /opt/zimbra to be restored???

  2. #2
    kowell is offline Special Member
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    I reinstall zimbra 3.1.2 and then I copy my backup into /opt/zimbra directory and I have one service that I cant start, this is MTA here I post the logs

    this is the message Irecive tryin to send an email

    msg - system failure: MessagingException
    com.zimbra.cs.service.ServiceException: system failure: MessagingException
    at com.zimbra.cs.service.ServiceException.FAILURE(Ser viceException.java:131)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:307)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:122)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:97)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:255)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:228)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:154)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: javax.mail.MessagingException: Could not connect to SMTP host: subox.zapto.org, port: 25;
    nested exception is:
    java.net.ConnectException: Connection refused
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1227)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SM TPTransport.java:322)
    at javax.mail.Service.connect(Service.java:236)
    at javax.mail.Service.connect(Service.java:137)
    at javax.mail.Service.connect(Service.java:86)
    at javax.mail.Transport.send0(Transport.java:150)
    at javax.mail.Transport.send(Transport.java:80)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:199)
    ... 24 more

    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver


    var/log/zimbra.log


    Jun 10 18:15:24 beelzebu amavis[7905]: No decoder for .lha tried: lha
    Jun 10 18:15:24 beelzebu amavis[7905]: Found decoder for .cab at /usr/bin/ca
    bextract
    Jun 10 18:15:24 beelzebu amavis[7905]: No decoder for .tnef tried: tnef
    Jun 10 18:15:24 beelzebu amavis[7905]: Internal decoder for .tnef
    Jun 10 18:15:24 beelzebu amavis[7905]: Found decoder for .exe at /usr/bin/un
    rar; /usr/bin/unarj
    Jun 10 18:15:24 beelzebu amavis[7905]: Using internal av scanner code for (prima
    ry) ClamAV-clamd
    Jun 10 18:15:24 beelzebu amavis[7905]: Found primary av scanner H+BEDV AntiVir o
    r the (old) CentralCommand Vexira Antivirus at /usr/bin/antivir
    Jun 10 18:15:24 beelzebu amavis[7905]: Creating db in /opt/zimbra/amavisd/db/; B
    erkeleyDB 0.27, libdb 4.2
    Jun 10 18:15:24 beelzebu amavis[7905]: SpamControl: initializing Mail::SpamAssas
    sin
    Jun 10 18:15:25 beelzebu amavis[7905]: SpamControl: done
    Jun 10 18:15:33 beelzebu zimbramon[7447]: 7447:info: Starting logger
    Jun 10 18:15:33 beelzebu clamd[8029]: Daemon started.
    Jun 10 18:15:33 beelzebu clamd[8029]: clamd daemon 0.88 (OS: linux-gnu, ARCH: i3
    86, CPU: i686)
    Jun 10 18:15:33 beelzebu clamd[8029]: Log file size limited to 20971520 bytes.
    Jun 10 18:15:33 beelzebu clamd[8029]: Reading databases from /opt/zimbra/clamav/
    db
    Jun 10 18:15:33 beelzebu zimbramon[7447]: 7447:info: Starting mailbox
    Jun 10 18:15:36 beelzebu clamd[8029]: Protecting against 59019 viruses.
    Jun 10 18:15:36 beelzebu clamd[8103]: Bound to port 3310
    Jun 10 18:15:36 beelzebu clamd[8103]: Setting connection queue length to 15
    Jun 10 18:15:36 beelzebu clamd[8103]: Archive: Archived file size limit set to 1
    04857600 bytes.
    Jun 10 18:15:36 beelzebu clamd[8103]: Archive: Recursion level limit set to 8.
    Jun 10 18:15:36 beelzebu clamd[8103]: Archive: Files limit set to 1000.
    Jun 10 18:15:36 beelzebu clamd[8103]: Archive: Compression ratio limit set to 25
    0.
    Jun 10 18:15:36 beelzebu clamd[8103]: Archive support enabled.
    Jun 10 18:15:36 beelzebu clamd[8103]: Archive: RAR support disabled.
    Jun 10 18:15:36 beelzebu clamd[8103]: Portable Executable support enabled.
    Jun 10 18:15:36 beelzebu clamd[8103]: Mail files support enabled.
    Jun 10 18:15:36 beelzebu clamd[8103]: OLE2 support enabled.
    Jun 10 18:15:36 beelzebu clamd[8103]: HTML support enabled.
    Jun 10 18:15:36 beelzebu clamd[8103]: Self checking every 1800 seconds.
    Jun 10 18:16:02 beelzebu zimbramon[7447]: 7447:info: Starting mta
    Jun 10 18:16:08 beelzebu postfix/postqueue[8663]: fatal: Queue report unavailabl
    e - mail system is down
    Jun 10 18:16:09 beelzebu zimbramon[8512]: 8512:info: 2006-06-10 18:16:02, STATUS
    : subox.zapto.org: antispam: Running
    Jun 10 18:16:09 beelzebu zimbramon[8512]: 8512:info: 2006-06-10 18:16:02, STATUS
    : subox.zapto.org: antivirus: Running
    Jun 10 18:16:09 beelzebu zimbramon[8512]: 8512:info: 2006-06-10 18:16:02, STATUS
    : subox.zapto.org: ldap: Running
    Jun 10 18:16:09 beelzebu zimbramon[8512]: 8512:info: 2006-06-10 18:16:02, STATUS
    : subox.zapto.org: logger: Running
    Jun 10 18:16:09 beelzebu zimbramon[8512]: 8512:info: 2006-06-10 18:16:02, STATUS
    : subox.zapto.org: mailbox: Stopped
    Jun 10 18:16:09 beelzebu zimbramon[8512]: 8512:info: 2006-06-10 18:16:02, STATUS
    : subox.zapto.org: mta: Stopped
    Jun 10 18:16:09 beelzebu zimbramon[8512]: 8512:info: 2006-06-10 18:16:02, STATUS
    : subox.zapto.org: snmp: Stopped
    Jun 10 18:16:09 beelzebu zimbramon[8512]: 8512:info: 2006-06-10 18:16:02, STATUS : subox.zapto.org: spell: Stopped
    Jun 10 18:16:29 beelzebu postfix/postsuper[9147]: fatal: scan_dir_push: open dir ectory defer: Permission denied
    Jun 10 18:18:08 beelzebu postfix/postqueue[9685]: fatal: Queue report unavailabl e - mail system is down
    Jun 10 18:18:09 beelzebu zimbramon[9561]: 9561:info: 2006-06-10 18:18:01, STATUS : subox.zapto.org: antispam: Running
    Jun 10 18:18:09 beelzebu zimbramon[9561]: 9561:info: 2006-06-10 18:18:01, STATUS : subox.zapto.org: antivirus: Running
    Jun 10 18:18:09 beelzebu zimbramon[9561]: 9561:info: 2006-06-10 18:18:01, STATUS : subox.zapto.org: ldap: Running
    Jun 10 18:18:09 beelzebu zimbramon[9561]: 9561:info: 2006-06-10 18:18:01, STATUS : subox.zapto.org: logger: Running
    Jun 10 18:18:09 beelzebu zimbramon[9561]: 9561:info: 2006-06-10 18:18:01, STATUS : subox.zapto.org: mailbox: Running
    Jun 10 18:18:09 beelzebu zimbramon[9561]: 9561:info: 2006-06-10 18:18:01, STATUS : subox.zapto.org: mta: Stopped
    Jun 10 18:18:09 beelzebu zimbramon[9561]: 9561:info: 2006-06-10 18:18:01, STATUS : subox.zapto.org: snmp: Stopped
    Jun 10 18:18:09 beelzebu zimbramon[9561]: 9561:info: 2006-06-10 18:18:01, STATUS : subox.zapto.org: spell: Stopped
    Jun 10 18:20:01 beelzebu postfix/postqueue[10184]: fatal: Queue report unavailable - mail system is down
    Jun 10 18:20:02 beelzebu zimbramon[10161]: 10161:info: 2006-06-10 18:20:01, QUEUE: 0 0
    Jun 10 18:20:06 beelzebu postfix/postqueue[10312]: fatal: Queue report unavailable - mail system is down
    Jun 10 18:20:08 beelzebu zimbramon[10167]: 10167:info: 2006-06-10 18:20:01, STATUS: subox.zapto.org: antispam: Running
    Jun 10 18:20:08 beelzebu zimbramon[10167]: 10167:info: 2006-06-10 18:20:01, STATUS: subox.zapto.org: antivirus: Running
    Jun 10 18:20:08 beelzebu zimbramon[10167]: 10167:info: 2006-06-10 18:20:01, STATUS: subox.zapto.org: ldap: Running
    Jun 10 18:20:08 beelzebu zimbramon[10167]: 10167:info: 2006-06-10 18:20:01, STATUS: subox.zapto.org: logger: Running
    Jun 10 18:20:08 beelzebu zimbramon[10167]: 10167:info: 2006-06-10 18:20:01, STATUS: subox.zapto.org: mailbox: Running
    Jun 10 18:20:08 beelzebu zimbramon[10167]: 10167:info: 2006-06-10 18:20:01, STATUS: subox.zapto.org: mta: Stopped
    Jun 10 18:20:08 beelzebu zimbramon[10167]: 10167:info: 2006-06-10 18:20:01, STATUS: subox.zapto.org: snmp: Stopped
    Jun 10 18:20:08 beelzebu zimbramon[10167]: 10167:info: 2006-06-10 18:20:01, STATUS: subox.zapto.org: spell: Stopped

  3. #3
    bobby is offline Zimbra Employee
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    if subox.zapto.org is the zimbra server and postfix is not running (mta stopped), the messaging exception makes sense

    is that all of the /var/log/zimbra.log? what is the output of "sh -x ~/bin/zmmtactl status"?

  4. #4
    kowell is offline Special Member
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    sh -x /opt/zimbra/bin/zmmtactl status

    + BASE=/opt/zimbra
    + SCRIPTS='zmmtaconfigctl postfix zmsaslauthdctl'
    + case "$1" in
    + STATUS=0
    + for i in '$SCRIPTS'
    + /opt/zimbra/bin/zmmtaconfigctl status
    + R=0
    + '[' 0 -ne 0 ']'
    + for i in '$SCRIPTS'
    + /opt/zimbra/bin/postfix status
    + R=1
    + '[' 1 -ne 0 ']'
    + echo 'postfix is not running'
    postfix is not running
    + STATUS=1
    + for i in '$SCRIPTS'
    + /opt/zimbra/bin/zmsaslauthdctl status
    cat: /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/state/saslauthd.pid: No such file or directory
    + R=1
    + '[' 1 -ne 0 ']'
    + echo 'zmsaslauthdctl is not running'
    zmsaslauthdctl is not running
    + STATUS=1
    + exit 1

  5. #5
    kowell is offline Special Member
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    now I tried a clean install of SuSE and zimbra

    which is the best way to backup???

    I mean wich folders of my backup shuold be restore and which permissions they must have
    Last edited by kowell; 06-10-2006 at 11:52 PM.

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