[SOLVED] Web Admin UI Server Status...offline?

[iniazi]

Ok, this is interesting. I didn't get a red X yet, but the time column, its stuck at 11:24pm, after I set it to zmstatuslog frequency to 5 minutes. And the number didn't change even after I refreshed etc. I grep the STATUS in the /var/log/zimbra-stats.log and I see that it runs every 5 minutes. And I looked at it right now, it still showed the same time but also said that the time was stale after the 11:24pm. So I changed the crontab entry to 2 minutes, and after the cron ran one time, I refreshed the status page in the gui, and it immediately changed to latest time, 23:52. And I think it updated every 2 minutes after. At 23:59, I changed it to 4 minutes, and its updated the time in the gui at 0:00 and 0:04 but not for the 0:08 iteration. I changed it back to 2 minutes but its continuing to update, even after 30 minutes. Strange behaviour. There must be logic to check if its running every 2 minutes.

Anyone know what else that needs to be modified to reduce the zmstatuslog run frequency?

[cesarliws]

I still have the red X in server status.
The only problem I can see is the output of zmsoap -z GetServiceStatusRequest
Any clue of how to fix it?


# zmsoap -z GetServiceStatusRequest

<GetServiceStatusResponse xmlns="urn:zimbraAdmin">
<timezone id="America/Sao_Paulo" displayName="Brasilia Time"/>
<status t="1271778401" service="ldap" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="spell" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="snmp" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="imapproxy" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="stats" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="mta" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="memcached" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="mailbox" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="logger" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="antispam" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="antivirus" server="mail.MYDOMAIN.com.br">0</status>
</GetServiceStatusResponse>

[iniazi]

Is your zmstatuslog frequency set to 2 minutes? or larger? or did you mean that you changed it back to 2 minutes and it still isn't green? Check again. Also verify that you have 'running' status via zmcontrol status and zmstatctl status. As well as make sure that zmstatuslog is running by grepping for STATUS in /var/log/zimbra-status.log (see the prev posts in this thread).

[cesarliws]

My frequency is set for 5 min.
If I grep STATUS in /var/log/zimbra-status.log is all OK.

The only problem is the red X in all items of server status.
Any clue?

[halley]

i have same problem... how to fix this?

[Samp]

Originally Posted by cesarliws

I still have the red X in server status.
The only problem I can see is the output of zmsoap -z GetServiceStatusRequest
Any clue of how to fix it?


# zmsoap -z GetServiceStatusRequest

<GetServiceStatusResponse xmlns="urn:zimbraAdmin">
<timezone id="America/Sao_Paulo" displayName="Brasilia Time"/>
<status t="1271778401" service="ldap" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="spell" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="snmp" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="imapproxy" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="stats" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="mta" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="memcached" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="mailbox" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="logger" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="antispam" server="mail.MYDOMAIN.com.br">0</status>
<status t="1271778401" service="antivirus" server="mail.MYDOMAIN.com.br">0</status>
</GetServiceStatusResponse>

I have the same problem too, I upgraded to 6.0.6.1 but nothing changed, the /etc/host and DNS are good and everything work fine !?

How to fix ?

Thanks in advance.

Sam.

[ArcaneMagus]

Have you changed the update frequency in the crontab?
Are you getting log entries in /var/log/zimbra-stats.log?
Does `zmcontrol status` show everything as running? What about `zmstatctl status`?

You could also try putting in the info listed at the bottom of this article: Logger (ZCS 6.0.x and later) - Zimbra :: Wiki

[Samp]

Originally Posted by ArcaneMagus

Have you changed the update frequency in the crontab?
Are you getting log entries in /var/log/zimbra-stats.log?
Does `zmcontrol status` show everything as running? What about `zmstatctl status`?

You could also try putting in the info listed at the bottom of this article: Logger (ZCS 6.0.x and later) - Zimbra :: Wiki

The zmstatctl status give:

Running: zmstat-allprocs
Running: zmstat-vm
Running: zmstat-df
Running: zmstat-mtaqueue
Running: zmstat-io
Running: zmstat-cpu
Running: zmstat-mysql
Running: zmstat-fd
Running: zmstat-proc
Running: zmstat-io-x

But it seems to be a cron problem some cron task aren't executed, and when I execute by hand /opt/zimbra/libexec/zmstatuslog the services become working, I look around the cron daemon.

Thanks again !

Sam.

[cougarmaster]

If anyone is still stuck on this here is a solution I did on a debian lenny. I had the same exact red X. You have to either uninstall syslogd or stop it from starting and install rsyslogd. Thats all and everything will work immediately.

Hope this helps.
Eric

[tobias.oed@alma.fr]

I had the same red X in the web ui. Also, on my all my statistics graphs the last day shown was 14 days in the past. It turns out that apparently on that day somehow my server clock screwd up and the server thought to be in 2035 ! I had this in zmlogswatch:

/opt/zimbra/logger/db/data/rrds/2-3.rrd: illegal attempt to update using time 1324993040 when last update time is 2080721434 (minimum one second step) at /opt/zimbra/libexec/zmlogger line 394, <> line 1.

I removed zmstat/2035-12-08 and logger/db/data/rrds and restarted zmlogger. After a little while (for crons to run ?) things returned to normal. (at least as far as the red X go, no sure about the graphs, need to wait a while for them to regenerate).

hope this can help someone...
Tobias
ps 7.1.2_GA_3268.RHEL5_20110804120420 running with syslog, not rsyslog...