[SOLVED] Web Admin UI Server Status...offline?

[NoDoze]

grep STATUS /var/log/zimbra-stats.log

doesn't show anything...either as root or zimbra user...

[NoDoze]

correction....I ran /opt/zimbra/libexec/zmstatuslog
then the grep showed like what u had...

But still shows the red Xs.....

[ArcaneMagus]

Ok the exact process that is ran to show those 'X' or not on the status screen can be emulated by the following command run as the zimbra user:

zmsoap -v -a admin@domain.com -P "Path to password file" GetServiceStatusRequest

You should get something like

<GetServiceStatusRequest xmlns="urn:zimbraAdmin"/>
Sending admin auth request to https://email.domain.com:7071/service/admin/soap/GetServiceStatusRequest
<GetServiceStatusResponse xmlns="urn:zimbraAdmin">
  <timezone id="America/Los_Angeles" displayName="Pacific Standard Time"/>
  <status t="1254421200" service="spell" server="email.pyxislab.com">1</status>
  <status t="1254421200" service="mailbox" server="email.pyxislab.com">1</status>
  <status t="1254421200" service="logger" server="email.pyxislab.com">1</status>
  <status t="1254421200" service="mta" server="email.pyxislab.com">1</status>
  <status t="1254421200" service="antispam" server="email.pyxislab.com">1</status>
  <status t="1254421200" service="stats" server="email.pyxislab.com">1</status>
  <status t="1254421200" service="ldap" server="email.pyxislab.com">1</status>
  <status t="1254421200" service="memcached" server="email.pyxislab.com">1</status>
  <status t="1254421200" service="antivirus" server="email.pyxislab.com">1</status>
  <status t="1254421200" service="snmp" server="email.pyxislab.com">1</status>
</GetServiceStatusResponse>

Could you post the output of that command? Also what does

crontab -l | grep zmstatuslog

show when ran as the zimbra user?

[NoDoze]

0,10,20,30,40,50 * * * * /opt/zimbra/libexec/zmstatuslog

[damiand]

Can you please post the jobs that should be in the crontab?
Thanks

[ArcaneMagus]

Hmmm... well every 10 seems to be working for kepp, but not for you, maybe try changing the line to read

*/10 * * * * /opt/zimbra/libexec/zmstatuslog

instead of listing each minute individually, or if that doesn't work try leaving it on */2 for a bit. Either way you should be getting results from `grep STATUS /var/log/zimbra-stats.log` at intervals of what you specified in the crontab. Since you said that running the task manually put entries in the log your problem has to be in the automatic execution.

damiand please look at my earlier post as I already posted the output of `crontab -l` for my zimbra user...

[NoDoze]

Well, It was originally on every 2min...but I changed it when kepp suggested the 10min thing...

either way it wasn't working...

mind you when I execute it manually, it works...go figure...LOL

[NoDoze]

Oct 1 08:46:46 mail zimbramon[28294]: 28294:info: 2009-10-01 08:46:34, STATUS: mail.balancehydro.com: stats: Stopped

could this be a clue....?

[ArcaneMagus]

Ah, yea that could be a problem...
What do you get for `zmstatctl status`, if anything is not running try `zmstatctl stop` then `zmstatctl start` and check if everything came up properly.

[NoDoze]

`zmstatctl status`
Running: zmstat-vm
Running: zmstat-io
Running: zmstat-mysql
Running: zmstat-df
Running: zmstat-proc
Running: zmstat-io-x
Running: zmstat-cpu
Running: zmstat-allprocs
Running: zmstat-fd
Running: zmstat-mtaqueue