Bad_json_response

**bhwong** · 09-17-2009, 08:16 PM

Whenever we access the account menu in Admin Console, there is a long wait. If this wait is too long, there will be a BAD_JSON_RESPONSE error message appearing. What does this mean?

We have 2 Zimbra Servers, one opensource and one network edition. Only the network edition has this problem. Please advise.

Thanks,
Boon Hong.

**phoenix** · 09-17-2009, 11:11 PM

Some idea of the version/release of Zimbra would help. If you're not at the current release then I'd suggest an upgrade, if you're not in a position to do that then please raise a support case.