Don't showing Server statistic after update 5.16 to 6.0 - multiserver

[rrudolf]

Hi.
I have zimbra multiserver 2x MTA and 1x ldap+mailbox.

In the Admin console, under Monitoring | Server Statistics, the Message Count, Message Volume, Anti-Spam/Anti-Virus Activity and Disk panels showing errors

failure: Unable to read logger stats Chybový kód: service.FAILURE Method: GetLoggerStatsRequest Podrobnosti:soap:Receiver

zmloggerctl status; ps ax | grep zmlogger
2414 ? S 424:50 /usr/bin/perl /opt/zimbra/libexec/zmlogger
8587 pts/0 S+ 0:00 grep zmlogger

/opt/zimbra/libexec/zmrrdfetch -f zmmtastats | head

Host: xxx.sk

timestamp,filter_misc,clam_events,mta_delay,mta_vo lume,filter_virus,filter_event,mta_count,filter_sp am,sendmail_events,filter_count
1253095110,0,0.00163975328488698,,32403.2487753751 ,0,,0.0267629206798733,0.00497780075707001,0.00819 876642443488,0.0133523742203219
1253095140,0,0.00163975328488698,,32403.2487753751 ,0,,0.0267629206798733,0.00497780075707001,0.00819 876642443488,0.0133523742203219
1253095170,0,0.00163975328488698,,32403.2487753751 ,0,,0.0267629206798733,0.00497780075707001,0.00819 876642443488,0.0133523742203219
1253095200,0,0.00163975328488698,,32403.2487753751 ,0,,0.0267629206798733,0.00497780075707001,0.00819 876642443488,0.0133523742203219
1253095230,0,0.00166807674267677,,9064.28913507461 ,0,,0.0332538813264166,0.00664539358892737,0.00341 68936306926,0.0182620974202492
1253095260,0,0.00166807674267677,,9064.28913507461 ,0,,0.0332538813264166,0.00664539358892737,0.00341 68936306926,0.0182620974202492

grep -w MTA /var/log/zimbra-stats.log

Sep 17 11:00:10 gabriel zimbramon[23360]: 23360:info: MTA: mgw1.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,3.57142857142857,13431874,0,0,22,42,8,8
Sep 17 11:10:08 gabriel zimbramon[26417]: 26417:info: MTA: mgw2.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,3.625,165788,0,0,9,16,4,0
Sep 17 11:10:08 gabriel zimbramon[26417]: 26417:info: MTA: mgw1.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,3.20588235294118,7470976,0,0,16,34,3,0
Sep 17 11:20:10 gabriel zimbramon[29497]: 29497:info: MTA: mgw2.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,4.05555555555556,2255403,0,0,11,18,6,1
Sep 17 11:20:10 gabriel zimbramon[29497]: 29497:info: MTA: gabriel.ku.sk: mta_delay,sendmail_events:: 0,1
Sep 17 11:20:10 gabriel zimbramon[29497]: 29497:info: MTA: mgw1.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,2.76595744680851,18574992,0,0,24,47,6,3
Sep 17 11:30:10 gabriel zimbramon[32538]: 32538:info: MTA: mgw2.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,3.45454545454545,425367,0,0,5,11,2,7
Sep 17 11:30:10 gabriel zimbramon[32538]: 32538:info: MTA: gabriel.ku.sk: mta_delay,sendmail_events:: 0,1
Sep 17 11:30:10 gabriel zimbramon[32538]: 32538:info: MTA: mgw1.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,4.25925925925926,31310564,0,0,28,54,6,4
Sep 17 11:40:08 gabriel zimbramon[2858]: 2858:info: MTA: mgw2.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,3.71428571428571,278409,0,0,13,21,7,8
Sep 17 11:40:08 gabriel zimbramon[2858]: 2858:info: MTA: gabriel.ku.sk: mta_delay,sendmail_events:: 0,1
Sep 17 11:40:08 gabriel zimbramon[2858]: 2858:info: MTA: mgw1.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,3.89795918367347,1132195,0,0,26,49,8,1
Sep 17 11:50:07 gabriel zimbramon[5942]: 5942:info: MTA: mgw2.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,0,3.75,951923,0,0,16,28,7,0
Sep 17 11:50:07 gabriel zimbramon[5942]: 5942:info: MTA: mgw1.ku.sk: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,4.93181818181818,17942769,0,0,23,44,8,6

/var/log/zimbra-stats.log
Sep 17 12:01:54 gabriel mailboxd: INFO [threads.csv] [] slogger - threads.csv: timestamp,btpool,pool,LmtpServer,ImapServer,ImapSS LServer,Pop3Server,Pop3SSLServer,ScheduledTask,Tim er,AnonymousIoService,CloudRoutingReaderThread,GC, SocketAcceptor,Thread,other,total:: 09/17/2009 12:01:54,13,3,3,1,1,1,7,0,8,0,0,0,3,3,26,69
Sep 17 12:01:55 gabriel mailboxd: INFO [soap.csv] [] slogger - soap.csv: timestamp,command,exec_count,exec_ms_avg:: 09/17/2009 12:01:55,GetDomainInfoRequest,6,0
Sep 17 12:01:55 gabriel mailboxd: INFO [soap.csv] [] slogger - soap.csv: timestamp,command,exec_count,exec_ms_avg:: 09/17/2009 12:01:55,GetAvailableSkinsRequest,1,0
Sep 17 12:01:55 gabriel mailboxd: INFO [soap.csv] [] slogger - soap.csv: timestamp,command,exec_count,exec_ms_avg:: 09/17/2009 12:01:55,SearchConvRequest,13,15
Sep 17 12:01:55 gabriel mailboxd: INFO [soap.csv] [] slogger - soap.csv: timestamp,command,exec_count,exec_ms_avg:: 09/17/2009 12:01:55,AuthRequest,4,11
Sep 17 12:01:55 gabriel mailboxd: INFO [soap.csv] [] slogger - soap.csv: timestamp,command,exec_count,exec_ms_avg:: 09/17/2009 12:01:55,SearchRequest,10,5
Sep 17 12:01:55 gabriel mailboxd: INFO [soap.csv] [] slogger - soap.csv: timestamp,command,exec_count,exec_ms_avg:: 09/17/2009 12:01:55,GetMsgRequest,4,1
Sep 17 12:01:55 gabriel mailboxd: INFO [soap.csv] [] slogger - soap.csv: timestamp,command,exec_count,exec_ms_avg:: 09/17/2009 12:01:55,GetInfoRequest,3,65
Sep 17 12:01:55 gabriel mailboxd: INFO [soap.csv] [] slogger - soap.csv: timestamp,command,exec_count,exec_ms_avg:: 09/17/2009 12:01:55,AutoCompleteRequest,4,90
Sep 17 12:01:55 gabriel mailboxd: INFO [soap.csv] [] slogger - soap.csv: timestamp,command,exec_count,exec_ms_avg:: 09/17/2009 12:01:55,NoOpRequest,14,4

zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20
<GetLoggerStatsResponse xmlns="urn:zimbraAdmin">
<hostname hn="mta.sk">
<stats name="zmmtastats">
<values t="1253095470">
<stat name="filter_misc" value="0"/>
<stat name="clam_events" value="0.00166807674267677"/>
<stat name="mta_delay" value=""/>
<stat name="mta_volume" value="9064.28913507461"/>
<stat name="filter_virus" value="0"/>
<stat name="filter_event" value=""/>
<stat name="mta_count" value="0.0332538813264166"/>
<stat name="filter_spam" value="0.00664539358892737"/>
<stat name="sendmail_events" value="0.0034168936306926"/>
<stat name="filter_count" value="0.0182620974202492"/>
</values>
<values t="1253095500">
<stat name="filter_misc" value="0"/>
<stat name="clam_events" value="0.00166807674267677"/>
<stat name="mta_delay" value=""/>
<stat name="mta_volume" value="9064.28913507461"/>

/opt/zimbra/libexec/zmrrdfetch -f zmmtastats | tail -20
1253181420,,
1253181450,,
1253181480,,
1253181510,,
1253181540,,
1253181570,,
1253181600,,
1253181630,,
1253181660,,
1253181690,,
1253181720,,
1253181750,,
1253181780,,
1253181810,,
1253181840,,
1253181870,,
1253181900,,
1253181930,,
1253181960,,
1253181990,,

zmcontrol status
Host mailbox.sk
ldap Running
logger Running
mailbox Running
memcached Running
spell Running
stats Running

zmcontrol status
Host mta.sk
antispam Running
antivirus Running
mta Running
stats Running


Any idea.

Thank's

[pfnguyen]

Hi,

Can you do:

grep -n "Unable to read logger stats" /opt/zimbra/log/mailbox.log*"

Look at the resulting line numbers and paste the stack trace around that area?

I think it may be related to this bug

Bug 40637 &ndash; GetLoggerStatsRequest throws error: "system failure: Unable to read logger stats"