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Thread: [SOLVED] cannot restart mailboxd properly

  1. #1
    hocky is offline Intermediate Member
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    Default [SOLVED] cannot restart mailboxd properly

    i have a single server setup

    to test something, i have removed the checkbox beside "mailbox" in the services page of the AdminConsole

    i know have trouble restarting the mailbox process
    try 1: 'zmmailboxdctl start' says it starts the process but i don't see it in 'zmcontrol status'
    try 2: 'zmcontrol stop / start' does not seem to start the mailbox process and results in :
    antivirus Running
    convertd Running
    imapproxy Running
    ldap Running
    logger Running
    mta Running
    spell Running
    stats Stopped

    i cannot connect to the adminconsole nor to an account eventhough zmmailboxdctl says that it is running

    I think i have to somehow restore a parameter saying that mailbox should start automatically somewhere but i don't know where/how ?!

  2. #2
    hocky is offline Intermediate Member
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    anyone can help ?

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Why did you uncheck the 'Mailbox' setting? Why are you running the proxy on a single server (hint: you shouldn't be)?

    What does the output of the following show:
    Code:
    zmprov gs `zmhostname` | grep mailbox
    Last edited by phoenix; 09-09-2009 at 05:43 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    hocky is offline Intermediate Member
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    this is a test system that's why all the functions are on the same box for now

    i wanted to check what happened should the store fail and i thought this checkbox was doing the same as "zmmailboxdctl start/stop" which it clearly does not...

    the result of the
    zmprov gs `zmhostname`|grep mailbox
    command is :
    zimbraServiceInstalled: mailbox


    thanks for your help

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by hocky View Post
    this is a test system that's why all the functions are on the same box for now
    You do not install the proxy on a single server install, it will cause you problems.

    Quote Originally Posted by hocky View Post
    i wanted to check what happened should the store fail and i thought this checkbox was doing the same as "zmmailboxdctl start/stop" which it clearly does not...

    the result of the
    zmprov gs `zmhostname`|grep mailbox
    command is :
    zimbraServiceInstalled: mailbox
    To enable the service do the following:

    Code:
    zmprov ms `zmhostname` zimbraServiceEnabled TRUE
    To get rid of the proxy run the following commands to check if the proxy is installed/running:

    Code:
    zmproxyctl status
    zmprov gs server.domain.com | grep zimbraServiceEnabled
    zmprov gs server.domain.com | grep zimbraServiceInstalled
    If it's in, then run this:

    Code:
    zmproxyctl stop
    zmprov ms `zmserverhostname` -zimbraServiceEnabled imapproxy
    zmcontrol stop
    zmcontrol start
    To reset the ports run the following (on one line):

    Code:
    zmprov -l ms server.domain.com zimbraPop3BindPort 110 zimbraPop3SSLBindPort 995 zimbraPop3ProxyBindPort 7110 zimbraPop3SSLProxyBindPort 7995 zimbraImapBindPort 143 zimbraImapSSLBindPort 993 zimbraImapProxyBindPort 7143 zimbraImapSSLProxyBindPort 7993
    then restart
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    hocky is offline Intermediate Member
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    I did as you suggest :
    Code:
    zmprov ms `zmhostname` zimbraServiceEnabled TRUE
    and then
    Code:
    zmcontrol status
    says:
    Code:
            TRUE                    Stopped


    i guess there was something missing in the ms command ?!

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by hocky View Post
    i guess there was something missing in the ms command ?!
    There certainly was, it should have been the following:

    Code:
    zmprov ms `zmhostname` zimbraServiceEnabled mailbox
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    hocky is offline Intermediate Member
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    it is better now, when i run
    zmcontrol stop
    zmcontrol start
    i get
    Code:
            Starting ldap...Done.
            Starting mailbox...Done.
    i know now how to re-enable the missing services


    a big thanks to you

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Glad you've fixed it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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