Server start Ok, but : Unable to determine enabled services from ldap

[hrch]

Hi all.

i've installed a zimbra 5.0.18 opensource version, the server appear to be working fine, because the mail user interface work ok, but when i access to graphical admin interface to search for a user my server go crash, and the LDAP server stop working, when i run zmcontrol status command the server show the following message: Unable to determine enabled services from ldap.

Thanks in advance

Hermidio

[bradb21]

I don't know the answer to your problem, but it would probably help people if you gave more details on your install like what OS and version, and as much other detail as you could provide. Generally it's good to put that info in your profile so everybody knows what version your running when you post questions.

[hrch]

Whell sorry!!

here's

Release 5.0.18_GA_3011.DEBIAN4.0 DEBIAN4.0

my DNS it's working fine, then the zimbra server start all services ok, but the problem accours when i access to the graphical admin interface to search for a user, then the server crash and when i run zmcontrol -v show me the subject message.

Thanks in advance.


Hermidio

[phoenix]

The usual question, post the output of the following command run on the Zimbra server:

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain.com mx
dig yourdomain.com any
host `hostname`  <-- use that exact command with backticks not single quotes

Please update your forum profile with the output (do not post it in this thread) of the following:

zmcontrol -v

[hrch]

OK, let me show you:

mail:/# cat /etc/hosts
127.0.0.1 localhost.localdomain localhost
#10.1.0.3 mail.ipiscpt.rimed.cu mail
192.168.158.3 mail.ipiscpt.rimed.cu mail

mail:/# cat /etc/resolv.conf
search ipiscpt.rimed.cu
nameserver 192.168.158.3
domain ipiscpt.rimed.cu

mail:/# dig ipiscpt.rimed.cu any

; <<>> DiG 9.3.4-P1.1 <<>> ipiscpt.rimed.cu any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39350
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 3

;; QUESTION SECTION:
;ipiscpt.rimed.cu. IN ANY

;; ANSWER SECTION:
ipiscpt.rimed.cu. 604800 IN A 192.168.158.3
ipiscpt.rimed.cu. 604800 IN SOA mail.ipiscpt.rimed.cu. hermidio.ipiscpt.rimed.cu. 2009031402 3600 1800 604800 86400
ipiscpt.rimed.cu. 604800 IN NS ns2.ipiscpt.rimed.cu.
ipiscpt.rimed.cu. 604800 IN NS ns1.ipiscpt.rimed.cu.
ipiscpt.rimed.cu. 604800 IN MX 0 mx.ipiscpt.rimed.cu.
ipiscpt.rimed.cu. 604800 IN TXT "v=spf1 a mx a:mx.ipiscpt.rimed.cu include:ipiscpt.rimed.cu ~all"

;; ADDITIONAL SECTION:
ns1.ipiscpt.rimed.cu. 604800 IN A 192.168.158.3
ns2.ipiscpt.rimed.cu. 604800 IN A 192.168.158.2
mx.ipiscpt.rimed.cu. 604800 IN A 192.168.158.3

;; Query time: 0 msec
;; SERVER: 192.168.158.3#53(192.168.158.3)
;; WHEN: Fri Sep 4 15:51:53 2009
;; MSG SIZE rcvd: 279

mail:/# dig ipiscpt.rimed.cu mx

; <<>> DiG 9.3.4-P1.1 <<>> ipiscpt.rimed.cu mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 45627
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

;; QUESTION SECTION:
;ipiscpt.rimed.cu. IN MX

;; ANSWER SECTION:
ipiscpt.rimed.cu. 604800 IN MX 0 mx.ipiscpt.rimed.cu.

;; AUTHORITY SECTION:
ipiscpt.rimed.cu. 604800 IN NS ns1.ipiscpt.rimed.cu.
ipiscpt.rimed.cu. 604800 IN NS ns2.ipiscpt.rimed.cu.

;; ADDITIONAL SECTION:
mx.ipiscpt.rimed.cu. 604800 IN A 192.168.158.3
ns1.ipiscpt.rimed.cu. 604800 IN A 192.168.158.3
ns2.ipiscpt.rimed.cu. 604800 IN A 192.168.158.2

;; Query time: 0 msec
;; SERVER: 192.168.158.3#53(192.168.158.3)
;; WHEN: Fri Sep 4 15:52:19 2009
;; MSG SIZE rcvd: 137



AS you seem all it's ok.

Thanks again

Hermidio

[phoenix]

Originally Posted by hrch

AS you seem all it's ok.

No, I don't see that, you also didn't post the output of the last command I asked for nor did you update your user profile - it will save asking on every post @what version of Zimbra...'.

Your hosts file:

mail.ipiscpt.rimed.cu

and your DNS records don't match:

ipiscpt.rimed.cu. 604800 IN MX 0 mx.ipiscpt.rimed.cu.
mx.ipiscpt.rimed.cu. 604800 IN A 192.168.158.3

[hrch]

whell:

what's the difference between those records all of the have A notation in my zone file, mail.ipiscpt.rimed.cu is my FQDN, mx.ipiscpt.rimed.cu my mail exchanger and ipiscpt.rimed.cu is my zone name.

Thanks

Hermidio

[hrch]

i repeat:

my server work ok for all my users, they can send email to internet and receive ok, the problem it;s when i access to the admin graphical user interface and do a search for someone user, when i press the search button not do any thing, and one or two minutes later the ldap server appear to be down, and when type zmcontrol status do not respond ok, and show me: Unable to determine enabled services from ldap.

Thanks once more

Hermidio