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Thread: i have to reboot my zcs server everyday to send mail. pls give me some advices !

  1. #1
    lananhbin is offline Senior Member
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    Default i have to reboot my zcs server everyday to send mail. pls give me some advices !

    hi brother.my zimbra server run well but everyday i have to reboot it to send mail to outside ( but receiving email form outside is fine without rebootting). do you have any idea ? T_T

    thanks in advance !

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by lananhbin View Post
    my zimbra server run well but everyday i have to reboot it to send mail to outside ( but receiving email form outside is fine without rebootting). do you have any idea ?
    It would help to give some idea of what exactly the problem is. Is this a new install or an upgrade? What specification is the hardware and how much RAM? Which version of Zimbra? Please describe the problem in detail. Have a look in the log files and see what errors you've got. Did you search the forums for any similar problems and did you try any of the resolutions?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    lananhbin is offline Senior Member
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    my OS is centos 5.3 it has 8gb ram. its HDD is 600 gb.and the zimbra version is zcs 5.0.6. it have run for 2 years. we have about 100 accounts

    i hope these informations is usefull.

    p/s : i googled but i find nothing T_T

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by lananhbin View Post
    p/s : i googled but i find nothing T_T
    I meant search these forums.

    When did this start happening? What heppened on your server, did you do any system updates? I also asked you for some information from the log files, have a look at them and see if there's any errors.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    lananhbin is offline Senior Member
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    Quote Originally Posted by phoenix View Post
    I meant search these forums.

    When did this start happening? What heppened on your server, did you do any system updates? I also asked you for some information from the log files, have a look at them and see if there's any errors.
    hi phoenix ! srry for late. i have to check some information ( and in my country we have had a holiday, a independence day! )

    first, i forgot to tell you that i moved zcs to zcs (as a guide in wiki zimbra ).after that, i faced 2 problems

    - when i login "admin console" ( via 7071 port) i cant queue mail.a error message appear "Message: system failure: exception during auth {RemoteManager: mydomain->zimbra@mail.mydomain:22} Error code: service.FAILURE Method: GetMailQueueInfoRequest Details:soap:Receiver " . i tried the guide "Mail Queue Monitoring" on wiki zimbra. but it didnt work. its error
    [zimbra@z root]$ zmsshkeygen
    Generating public/private dsa key pair.
    Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
    Could not save your public key in /opt/zimbra/.ssh/zimbra_identity.pub
    i tried every advices on this wiki,too. but they didnt work
    - when i send email to yahoo.com. it's very slow. sometimes i have to reboot my server.

    pls give me some advice! thanks in advance

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Please update your forum profile with the output of the following command (don't post it in this thread):

    Code:
    su - zimbra
    zmcontrol -v
    Did you change the server name during the move or did you keep it the same? Did you modify your DNS to point to the new server? Please post the output of the following commands:

    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com mx
    dig yourdomain.com any
    host `hostname`  <-- use that exact command with backticks not single quotes
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    lananhbin is offline Senior Member
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    1.i did

    2.
    cat /etc/host

    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    ::1 localhost6.localdomain6 localhost6
    192.168.1.2 z.mydomain z
    cat /etc/resolv.conf

    search mydomain
    nameserver 192.168.1.2
    nameserver 192.168.1.9
    dig yourdomain.com mx

    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 15805
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;mydomain. IN MX

    ;; ANSWER SECTION:
    mydomain. 38400 IN MX 5 mail.
    mydomain. 38400 IN MX 10 z.mydomain.

    ;; AUTHORITY SECTION:
    mydomain. 38400 IN NS z.mydomain.

    ;; ADDITIONAL SECTION:
    z.mydomain. 38400 IN A 192.168.1.2

    ;; Query time: 0 msec
    ;; SERVER: 192.168.1.2#53(192.168.1.2)
    ;; WHEN: Thu Sep 3 20:25:41 2009
    ;; MSG SIZE rcvd: 96
    dig yourdomain.com any

    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 62580
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;mydomain. IN ANY

    ;; ANSWER SECTION:
    mydomain. 38400 IN SOA z.mydomain. admin.mydomain. 1211996601 10800 3600 604800 38400
    mydomain. 38400 IN NS z.mydomain.
    mydomain. 38400 IN MX 5 mail.
    mydomain.. 38400 IN MX 10 z.mydomain.

    ;; ADDITIONAL SECTION:
    z.mydomain. 38400 IN A 192.168.1.2

    ;; Query time: 0 msec
    ;; SERVER: 192.168.1.2#53(192.168.1.2)
    ;; WHEN: Thu Sep 3 20:30:51 2009
    ;; MSG SIZE rcvd: 138
    host `hostname`
    z.mydomain has address 192.168.1.2

    when i moved my zcs. i changed nothing

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    You need to remove this entry from your DNS records:

    Code:
    mydomain. 38400 IN MX 5 mail.
    You also need to remove this entry from your resolv.conf:

    Code:
    nameserver 192.168.1.9
    You should only have the split DNS server in there.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    lananhbin is offline Senior Member
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    i have done, phoenix ! i hope it will work fine

    thanks u.

  10. #10
    lananhbin is offline Senior Member
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    to phoenix :i just dont know what i happened.now, i can send email to gmail without rebooting. but if i send email to yahoo, it seems very very slow. and i have to reboot my server . after i reboot my server, i can send email to yahoo immediately. T_T

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