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Thread: Junk Folder messages

  1. #1
    Lewisvee is offline Active Member
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    Exclamation Junk Folder messages

    Dear all

    I am a newbie into Zimbra and administering awaiting for version 6 upgrade..
    We are receiving some spam mails and I have moved them to the Junk Folder.
    How can i know if Zimbra spam check is working?
    What happens to the mails moved to Junk folder? will it be removed by default or user has to clean the folder as i have the mails which were moved to Junk Folder nearly a month back.
    Kindly help me out ...

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    It might be an idea to search the forums first, most questions asked here have already been answered. Messages in the Junk folder are used to train the anti-spam system (via a scheduled cron job) and are retained for a period of time (so the user can check for false positives) and are then removed - you can set the message lifetime via the Admin UI.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Lewisvee is offline Active Member
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    Exclamation

    The spam folder lifetime is sset to 20 days and i have mails that has beenmoved to junk for more than that period..
    How do i confirm the spam train is working fine? & sleep purge is active or not?

  4. #4
    ewilen's Avatar
    ewilen is offline Moderator
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    You can confirm spam training is working by looking in /opt/zimbra/log/spamtrain.log

    Also you can look at the scores of spam (right-click>view original) to see if the Bayesian scoring has gotten more accurate. (Compare two spams with substantially the same text.) Note that Bayes maxes out at 3.5 unless you tweak your system.

    I can't answer why the spam folder lifetime setting hasn't taken effect. Possibly you could try stopping/starting Zimbra. There are a number of settings that require this, including, I believe, some that are set in the admin GUI.

  5. #5
    Lewisvee is offline Active Member
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    Question

    Require help..
    Kindly find below :
    Return-Path: info@web.com
    X-Virus-Scanned: amavisd-new at
    X-Spam-Flag: NO
    X-Spam-Score: 3.5
    X-Spam-Level: ***
    X-Spam-Status: No, score=3.5 tagged_above=-10 required=6.6
    tests=[BAYES_99=3.5]Received: from mta ([127.0.0.1])
    by localhost (mta [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id T-esGYBuIlNw for <account>;
    Sun, 9 Aug 2009 02:04:17 +0300 (AST)
    Received: from relay1.mevershosting.nl (relay1.mevershosting.nl [85.17.107.31])
    by mta (Postfix) with ESMTP id 987A113057A
    for <account >; Sun, 9 Aug 2009 02:04:17 +0300 (AST)
    Received: from mail16.mevershosting.nl (mail16.mevershosting.nl [85.17.107.226])
    by relay1.mevershosting.nl (8.14.3/8.13.8) with ESMTP id n78N31r6026709;
    Sun, 9 Aug 2009 01:03:01 +0200
    Received: from HTML REDIRECT (localhost [127.0.0.1])
    by mail16.mevershosting.nl (8.13.1/8.13.1) with ESMTP id n78Mn78Y025217;
    Sun, 9 Aug 2009 00:49:07 +0200
    From: "Web Mail Team" <info@web.com>
    Reply-To: web-service@w.cn
    Subject: Dear Webmail Owner
    Date: Sun, 9 Aug 2009 00:49:07 +0200
    Message-Id: <20090808224933.M57386@web.com>
    X-Mailer: OpenWebMail 2.52 20060502
    X-OriginatingIP: 41.220.75.3 (demo)
    MIME-Version: 1.0
    Content-Type: text/plain;
    charset=iso-8859-1
    X-Mevershosting.nl-Information: Helpdesk@mevershosting.nl
    X-MailScanner-ID: n78N31r6026709
    X-Mevershosting.nl-MailScan: Clean
    X-Mevershosting.nl-SpamScan: not spam, SpamAssassin (cached, score=1.581,
    required 50, autolearn=disabled, MISSING_HEADERS 1.58)
    X-Mevershosting.nl-SpamScore: 1
    X-Mevershosting.nl-From: info@web.com

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    All you have shown there is the headers from an email that is shown as not being spam, what exactly is supposed to be the problem with it?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    Lewisvee is offline Active Member
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    This message is actually a spam mail which is asking users to enter their ids and passwords inorder to have their accounts safe fom being CLosed down..

    Please guide

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Then highlight the message and hit the Junk button (and additionally report it as a web forgery).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    Lewisvee is offline Active Member
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    Quote Originally Posted by phoenix View Post
    Then highlight the message and hit the Junk button (and additionally report it as a web forgery).
    Then highlight the message and hit the Junk button (and additionally report it as a web forgery).
    Can you please explain a bit on how to repot webforgery?

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Lewisvee View Post
    Can you please explain a bit on how to repot webforgery?
    Offhand I don't know how to do this in IE (I assume it's possible) but in Firefox just click on any links you've got in the email and when you get to the web page you'll either see that it's already been reported or if you see the 'fake' page then click on Help/Report Web Forgery - that's all there is to it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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