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Thread: Downgrade from Trial to Open Source?

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    Default Downgrade from Trial to Open Source?

    Is there a way to force (not wait 60 days) ZCS Network Edition (trial) into the open source edition? Or are these two totally separate installable products?

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by smurray@gmail.com View Post
    Is there a way to force (not wait 60 days) ZCS Network Edition (trial) into the open source edition? Or are these two totally separate installable products?
    You should block mail from coming in to the system then take a backup (NE backup and a full backup of /opt/zimbra) the run the ./install.sh and it will do an in-place 'upgrade' to the OSS version.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Quote Originally Posted by phoenix View Post
    You should block mail from coming in to the system then take a backup (NE backup and a full backup of /opt/zimbra) the run the ./install.sh and it will do an in-place 'upgrade' to the OSS version.
    This procedure did nothing... I still "have 27 days left in trial." Is this procedure documented anywhere? I noticed, that in the zimbra wiki located here, it states:

    "Of course, if you're not ready to purchase Network Edition but like Zimbra, you can always revert the Trial to the Open Source Edition. You will lose all the Network Edition benefits, but your data will still be intact plus you will have the basic features."
    Do I need to remove or install a license somewhere? This "revert" procedure is not documented anywhere!

    On a separate note, what is the user/mailbox/domain limitation (if any) on the open source edition?

    Thanks

    -Sean
    Last edited by smurray@gmail.com; 07-28-2009 at 02:54 PM. Reason: additional references

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    Apparently, you only need to do the following:

    su - zimbra
    zmzimletctl undeploy com_zimbra_license
    zmzimletctl undeploy com_zimbra_mobilesync
    zmzimletctl undeploy com_zimbra_domainadmin
    zmzimletctl undeploy com_zimbra_backuprestore

    I don't think you need to re-run the install process.

    This worked for me.

    -Sean

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    FYI

    This did not work.

    When trying to add a new account, my Zimbra server reports that the number of accounts has exceeded the limit.

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    phoenix is online now Zimbra Consultant & Moderator
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    You need to run the OSS installer to 'upgrade' the system, until that is done you will not be able to add any more accounts to your server.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Quote Originally Posted by phoenix View Post
    You need to run the OSS installer to 'upgrade' the system, until that is done you will not be able to add any more accounts to your server.
    I followed all your instructions. I ran the installer to "upgrade" the system. I am still stuck with the limit of 50 accounts.

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    Are you saying I need to download the OSS edition and run THAT installer? Or the existing NE installer???

  9. #9
    tiger2000 is offline Elite Member
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    you should download the OSS edition and run its installer. it should be able to detect you're actually 'down-grade' to OSS edition.

    I tried that several weeks ago, when our NE edition was expired (not 60-day trial).

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