I'll answer what I can
1) The previews seem pretty accurate for the files I view. Not print perfect and not a substitute for opening the doc properly - but for reading for content e.g. checking a quote the previews are great. Not sure of the restrictions, but for the common attachments I get it works fine. Legacy doc and xls, PDF, ISO26300 (ODF). Even that MS failed attempt at an XML format (did I say that out loud

) renders fine.
2) I would surmise that the inclusion of the feature only in the closed source version of the product is because it is a third-party app that does not support that most rare of server platforms, Mac OSX. Considered changing to a cheaper and better server platform? Shouldn't be a particular challenge or break anything unless you're using the server for other special Mac roles like looking good
3) Login to the admin console, goto your COS, in Advanced and change the settings to "Attachments can be viewed in their original format only" or "Disable attachment viewing from web mail UI".
Hope that helps.
Chris