Results 1 to 6 of 6

Thread: [SOLVED] ONE user having password problems.

  1. #1
    AutootuA's Avatar
    AutootuA is offline Senior Member
    Join Date
    Aug 2007
    Location
    Nashville, GA
    Posts
    72
    Rep Power
    7

    Default [SOLVED] ONE user having password problems.

    I'm trying to reset a password for a current user. This user is set up on a second domain and authenticating from the Zimbra server. I go through the motions in the Admin Console of setting a new password and unlocking the account. The user still can not log on. If I access the users email from the Admin Console and then try to change it under the preference tab myself, I get a error: "A network service error has occurred. "

  2. #2
    AutootuA's Avatar
    AutootuA is offline Senior Member
    Join Date
    Aug 2007
    Location
    Nashville, GA
    Posts
    72
    Rep Power
    7

    Default

    Anyone have any idea of why a single account is giving me problems?

    I can check the email through the view email option in the Admin Console but I can not get into the account any other way.

  3. #3
    Dirk's Avatar
    Dirk is offline Moderator
    Join Date
    May 2006
    Location
    England.
    Posts
    927
    Rep Power
    9

    Default

    There may be something wrong with that account, you could try to change the password from the commandline using the zmprov tool:

    Code:
    zmprov sp user@domain.tld newpassword

  4. #4
    AutootuA's Avatar
    AutootuA is offline Senior Member
    Join Date
    Aug 2007
    Location
    Nashville, GA
    Posts
    72
    Rep Power
    7

    Default

    Quote Originally Posted by Dirk View Post
    There may be something wrong with that account, you could try to change the password from the commandline using the zmprov tool:

    Code:
    zmprov sp user@domain.tld newpassword

    Thanks for the suggestion. I had already tried that and I get the same result. Is there any way of repairing that account?
    Version 7.1.2_GA_3268.NETWORK

  5. #5
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,016
    Rep Power
    24

    Default

    Please check your Zimbra Wiki :: Logfiles and post any errors please.

  6. #6
    AutootuA's Avatar
    AutootuA is offline Senior Member
    Join Date
    Aug 2007
    Location
    Nashville, GA
    Posts
    72
    Rep Power
    7

    Default

    Please marked this thread as solved.

    Words can not describe how big of a duffus I am.

    Someone had set this account to external authentication. The log file cleared that up.

    Thanks for your help...
    Version 7.1.2_GA_3268.NETWORK

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] Zimbra logwatch.
    By nishith in forum Administrators
    Replies: 5
    Last Post: 06-10-2009, 04:42 PM
  2. [SOLVED] Build Zimbra..a little problem...
    By Abdelmonam Kouka in forum Developers
    Replies: 33
    Last Post: 05-22-2008, 05:10 AM
  3. [SOLVED] Install Problem in Ubuntu 6.06 Server
    By xtimox in forum Installation
    Replies: 16
    Last Post: 03-27-2008, 09:36 AM
  4. Replies: 47
    Last Post: 11-10-2007, 08:24 AM
  5. The mailbox and mta dies in FC4 GA version
    By meikka in forum Installation
    Replies: 72
    Last Post: 03-16-2006, 05:30 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •