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Thread: [SOLVED] Zimbra mail considered as junk by yahoo mail

  1. #1
    jdgonzales is offline Junior Member
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    Default [SOLVED] Zimbra mail considered as junk by yahoo mail

    Hello Guys,

    I am being bothered by this problem of our zimbra server. Once upon a time, this server is working properly. But now all the I email that I try to send out goes into the Junk mail of the recipient. Can someone help me on this. I am not sure where to start. Here is the Header from yahoo mail

    Return-Path: <xxxxx@zimbraserver.com>
    Authentication-Results: mta194.mail.sp2.yahoo.com from=zimbraserver.com; domainkeys=neutral (no sig); from=zimbraserver.com; dkim=neutral (no sig)
    Received: from 98.137.54.227 (EHLO mail.zimbraserver.com) (X.X.X.X) by mta194.mail.sp2.yahoo.com with SMTP; Thu, 09 Jul 2009 23:39:09 -0700
    Received: from localhost (localhost.localdomain [127.0.0.1]) by mail.zimbraserver.com (Postfix) with ESMTP id 177D042C0301 for <idunnohow@yahoo.com>; Fri, 10 Jul 2009 14:33:37 +0800 (PHT) tests=[ALL_TRUSTED=-1.8, AWL=0.518, BAYES_00=-2.599]
    Received: from mail.zimbraserver.com ([127.0.0.1]) by localhost (mail.zimbraserver.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id ZoUeaguc6Aw9 for <idunnohow@yahoo.com>; Fri, 10 Jul 2009 14:33:26 +0800 (PHT)
    Received: from mail.zimbraserver.com (mail.zimbraserver.com [X.X.X.X]) by mail.zimbraserver.com (Postfix) with ESMTP id AB60042C02EA for <idunnohow@yahoo.com>; Fri, 10 Jul 2009 14:33:26 +0800 (PHT)
    Date: Fri, 10 Jul 2009 14:33:26 +0800 (PHT)
    From:
    "YYYYYYY" <yyyy@zimbraserver.com>
    Add sender to Contacts
    To: idunnohow@yahoo.com
    Message-ID: <26517993.91247207606638.JavaMail.root@mail.zimbra server.com>
    Subject: Schedule of Meeting for tomorrow
    MIME-Version: 1.0
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: 7bit
    Content-Length: 53

  2. #2
    veronica is offline Outstanding Member
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    Its yahoo who is marking it junk. I dont see any headers added by yahoo mail which reports it spam.

  3. #3
    jdgonzales is offline Junior Member
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    Thanks for the quick reply. I really appreciate it. What should I do about it? I think I am also encountering this issue with google mail.

  4. #4
    uxbod's Avatar
    uxbod is offline Moderator
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    Do you have a rDNS entry in place for your domain ?

  5. #5
    jdgonzales is offline Junior Member
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    I think we did not place a rDNS entry for the domain. Would this cause the problem?

  6. #6
    uxbod's Avatar
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    Yes, you would be better to use your upstream ISP to relay though unless they will add a rDNS entry for your ZCS server.

  7. #7
    jdgonzales is offline Junior Member
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    Thanks. But I am still clueless as to why Yahoo is tagging it as junk mail. This is the scenario for this server. This zimbra server will serve as a student mail server. We also have an associates admin server here. Whenever I email my account from the associates server, it passes thru even on thru the sophos anti spam server. That is why I am really wondering why this is happening to the server. I only have limited time to make this work because the deployment has been long delayed because of this issue. I hope you can guide me guys as to what I need to do.

  8. #8
    uxbod's Avatar
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    Please send me a PM with your domain name so I can take a look.

  9. #9
    jdgonzales is offline Junior Member
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    I think I have already solved the problem. Its with the named.conf of the server. It is pointing to a different server and not the IP address of the server. when I changed it, everything seems to work out properly.

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