[SOLVED] User reports problem with IE8 and attachments

[SteveS]

Greets...

I hope this is in the proper area.

We're currently using zcs-NETWORK-5.0.16_GA_2921.RHEL5_64.20090429021719 without issue, having recently upgraded from zcs-NETWORK-5.0.11_GA_2695.RHEL5_64.20081117021643.

I now have one user who says he's having a problem when he tries to respond to a message that has an image attached to it.

Rather than repeat, here's the message as received:

"Since the last upgrade to Zimbra (or at least it seems timed with that), whenever I reply to an email message that has an image attachment - small or large - it locks up the message and won't send. The buttons "send" "cancel" "save draft" etc. are grayed out and will remain so until I cancel out and start again."

He's using IE8, but says this was an issue with IE7 as well.

I cannot reproduce this with a local copy of IE8; I've heard from no other user about this issue.

Query: has any one else had this crop up with a user's copy of IE7 or IE8? If so, how was it dealt with?

Thanks.

[bdial]

Bug 37543 – Cannot reply to an email that has inline-image in its signature in IE8

[SteveS]

Thank you for the quick reply and the pertinent link. It is much appreciated!

-steve

[Drox]

Originally Posted by bdial

Bug 37543 – Cannot reply to an email that has inline-image in its signature in IE8

The bug says resolved but is it just resolved in 6.x? I am having the same problem.

[bdial]

yeah looks that way

[Drox]

Originally Posted by bdial

yeah looks that way

Well that is disappointing. It is making my life quite difficult.