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Thread: Outgoing mail issue

  1. #1
    dljordaneku is offline Elite Member
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    Default Outgoing mail issue

    My server didn't really crash this morning but everything was moving so slow that I couldn't do anything so I had to force a shutdown on the system. After it came back up, no one in outside networks can send email. I ran a mailsrv:/etc/init.d # ps -aef | grep sasl
    and got permission denied. I ran it as a zimbra user.

    This is what I am getting from my zimbra.log

    Code:
    Jul  3 14:36:12 cormail postfix/smtpd[11775]: connect from unknown[166.137.4.133]
    Jul  3 14:36:12 cormail postfix/smtpd[11775]: setting up TLS connection from unknown[166.137.4.133]
    Jul  3 14:36:13 cormail postfix/smtpd[11775]: TLS connection established from unknown[166.137.4.133]: TLSv1 with cipher AES128-SHA (128/128 bits)
    Jul  3 14:36:14 cormail postfix/smtpd[11775]: warning: SASL authentication failure: cannot connect to saslauthd server: Connection refused
    Jul  3 14:36:14 cormail postfix/smtpd[11775]: warning: SASL authentication failure: Password verification failed
    Jul  3 14:36:14 cormail postfix/smtpd[11775]: warning: unknown[166.137.4.133]: SASL PLAIN authentication failed: generic failure
    Jul  3 14:36:15 cormail postfix/smtpd[11775]: lost connection after AUTH from unknown[166.137.4.133]
    Jul  3 14:36:15 cormail postfix/smtpd[11775]: disconnect from unknown[166.137.4.133]
    Jul  3 14:36:16 cormail postfix/smtpd[11775]: connect from unknown[166.137.4.133]
    Jul  3 14:36:16 cormail postfix/smtpd[11775]: setting up TLS connection from unknown[166.137.4.133]
    Jul  3 14:36:17 cormail postfix/smtpd[11775]: TLS connection established from unknown[166.137.4.133]: TLSv1 with cipher AES128-SHA (128/128 bits)
    Jul  3 14:36:18 cormail postfix/smtpd[11775]: warning: SASL authentication failure: cannot connect to saslauthd server: Connection refused
    Jul  3 14:36:18 cormail postfix/smtpd[11775]: warning: SASL authentication failure: Password verification failed
    Jul  3 14:36:18 cormail postfix/smtpd[11775]: warning: unknown[166.137.4.133]: SASL PLAIN authentication failed: generic failure
    Jul  3 14:36:18 cormail postfix/smtpd[11775]: lost connection after AUTH from unknown[166.137.4.133]
    Jul  3 14:36:18 cormail postfix/smtpd[11775]: disconnect from unknown[166.137.4.133]
    dj

  2. #2
    adeelarifbhatti is offline Advanced Member
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    Post

    HI all,
    You may have the local network to be trusted, thats why users from the local network are not enforced to be authenticated before delivering email.
    And when users trying to mail from outside the network are enforced to authenticate their self.
    Please start saslauthd server as root and then try.
    Regards

  3. #3
    dljordaneku is offline Elite Member
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    Default

    All of this was working before the system decided to come to a halt Friday morning. I went in and made a change to the host file and on reboot Fedora said I had some file system errors so I ran a fsck on it and after that, it all started working fine again so who knows which fixed it if any.

    saslauthd may have not been running after the reboot from the morning. All is well for now. Or at least enough until I can get back to work in a week and put upgrading to Fedora 10 and to the latest Zimbra.

    dj

  4. #4
    adeelarifbhatti is offline Advanced Member
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    Why was change in host file was required, and what was the change?
    Regards

  5. #5
    veronica is offline Outstanding Member
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    Default

    > Please start saslauthd server as root and then try.

    saslauth is to be started as zimbra user and not root. run zmsaslauthd start.

  6. #6
    ashbc is offline New Member
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    Default

    Hello,

    I had the same issue after a fresh install of ZCS5.0 and a domain migration (manual). Seems that every now and again saslauth stops. as zimbra 'zmsaslauthdctl stop ; zmsaslauthdctl start' did the trick (for now!).

    I'm curious to why is never started upon reboot of the server ...

  7. #7
    wpo-jon is offline Starter Member
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    Default

    Quote Originally Posted by ashbc View Post
    Hello,

    I had the same issue after a fresh install of ZCS5.0 and a domain migration (manual). Seems that every now and again saslauth stops. as zimbra 'zmsaslauthdctl stop ; zmsaslauthdctl start' did the trick (for now!).

    I'm curious to why is never started upon reboot of the server ...
    This worked for me after hours of trying to get my android email app to config with the smtp on 587. If you are reading this probably give it a try, I know this is ancient but it still fixes stuff.

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