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  #1 (permalink)  
Old 06-20-2009, 01:01 PM
Junior Member
  
Posts: 5
Default External account failed in Beta 6.0.2
Hi, i upgrade to Beta 6.0.2 from 5.0.2 and now the get email from external accounts failed.
When i push in test connection, show a popup very long, but with any error type detail, only a line with data of the connection.
I search in release notes but don't find any about this.

What is the problem?
Before upgrade work fine.
thanks
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  #2 (permalink)  
Old 06-20-2009, 02:02 PM
Zimbra Consultant & Moderator
  
Posts: 12,395
Default
You should not upgrade a production system with the Zimbra 6 beta and BTW, it's Zimbra 6 Beta2 and not beta 6.0.2 (that would be a future release number).

Without the error message and some details of the external account it's impossible to answer your question. What errors do you see in the log files?
__________________
Regards


Bill
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  #3 (permalink)  
Old 06-20-2009, 09:38 PM
Junior Member
  
Posts: 5
Default This is the log
This is the log.
In the account config i have unchecked the ssl and the default port

2009-06-21 00:05:59,408 INFO [btpool0-8] [name=soporte@mail.el1003.com;mid=3;ip=216.131.118. 26;ua=ZimbraWebClient - IE6 (Win)/6.0.0_BETA2_1547.RHEL5;] soap - TestDataSourceRequest
2009-06-21 00:05:59,409 INFO [btpool0-8] [name=soporte@mail.el1003.com;mid=3;ip=216.131.118. 26;ua=ZimbraWebClient - IE6 (Win)/6.0.0_BETA2_1547.RHEL5;] datasource - Testing: DataSource: { id=TestId, type=imap, isEnabled=false, name=Test, host=213.162.200.58, port=143, connectionType=cleartext, username=isec, folderId=-1 }
2009-06-21 00:06:00,264 WARN [btpool0-8] [name=soporte@mail.el1003.com;mid=3;ip=216.131.118. 26;ua=ZimbraWebClient - IE6 (Win)/6.0.0_BETA2_1547.RHEL5;] datasource - Test failed: DataSource: { id=TestId, type=imap, isEnabled=false, name=Test, host=213.162.200.58, port=143, connectionType=cleartext, username=isec, folderId=-1 }
com.zimbra.common.service.ServiceException: system failure: Unable to connect to IMAP server: DataSource: { id=TestId, type=imap, isEnabled=false, name=Test, host=213.162.200.58, port=143, connectionType=cleartext, username=isec, folderId=-1 }
ExceptionId:btpool0-8:1245535560264:789e54fcad9a4a67
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:251)
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync .java:196)
at com.zimbra.cs.datasource.ImapSync.test(ImapSync.ja va:123)
at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:52)
at com.zimbra.cs.service.mail.TestDataSource.handle(T estDataSource.java:125)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:415)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:272)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:273)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1148)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:119)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1139)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:378)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:417)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:534)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:879)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:378)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:417)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:534)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:879)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:747)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:404)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: d2:CN14:213.162.200.581:O9:grupoisec2:OU4:mail6:ac cept4:true5:alias23:213.162.200.58:485D1F794:fromi 1214062457000e4:host14:213.162.200.583:icn14:213.1 62.200.582:io9:grupoisec3:iou4:mail3:md532:47B9ED9 3DB81969425998B1B28992DD58:mismatch5:false1:s8:485 D1F794:sha140:F36D06CD524E0483522E1A00B865835F4EC3 3E3E2:toi1245598457000ee
at com.sun.net.ssl.internal.ssl.Alerts.getSSLExceptio n(Alerts.java:150)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(S SLSocketImpl.java:1584)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:174)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:168)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:848)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.proc essMessage(ClientHandshaker.java:106)
at com.sun.net.ssl.internal.ssl.Handshaker.processLoo p(Handshaker.java:495)
at com.sun.net.ssl.internal.ssl.Handshaker.process_re cord(Handshaker.java:433)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(SSLSocketImpl.java:877)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.perform InitialHandshake(SSLSocketImpl.java:1089)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(SSLSocketImpl.java:1116)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(SSLSocketImpl.java:1100)
at com.zimbra.common.util.CustomSSLSocket.startHandsh ake(CustomSSLSocket.java:213)
at com.zimbra.cs.mailclient.MailConnection.startTls(M ailConnection.java:292)
at com.zimbra.cs.mailclient.MailConnection.connect(Ma ilConnection.java:88)
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync .java:179)
... 33 more
Caused by: java.security.cert.CertificateException: d2:CN14:213.162.200.581:O9:grupoisec2:OU4:mail6:ac cept4:true5:alias23:213.162.200.58:485D1F794:fromi 1214062457000e4:host14:213.162.200.583:icn14:213.1 62.200.582:io9:grupoisec3:iou4:mail3:md532:47B9ED9 3DB81969425998B1B28992DD58:mismatch5:false1:s8:485 D1F794:sha140:F36D06CD524E0483522E1A00B865835F4EC3 3E3E2:toi1245598457000ee
at com.zimbra.common.util.CustomTrustManager.checkSer verTrusted(CustomTrustManager.java:89)
at com.sun.net.ssl.internal.ssl.Js***509TrustManager. checkServerTrusted(SSLContextImpl.java:320)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:841)
... 44 more
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