Results 1 to 3 of 3

Thread: Mass reply to emails

  1. #1
    Jbrabander's Avatar
    Jbrabander is offline Elite Member
    Join Date
    May 2008
    Location
    Park City, KS
    Posts
    342
    Rep Power
    7

    Exclamation Mass reply to emails

    My customer service department is a few hundred responses behind in replying to customers emails. Is there any way to mass reply to 500 (or so) emails to say we're behind and will reply to them asap?

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Set up a distribution list for your customers ? and make sure you secure it by reviewing RestrictPostfixRecipients - Zimbra :: Wiki.

  3. #3
    Jbrabander's Avatar
    Jbrabander is offline Elite Member
    Join Date
    May 2008
    Location
    Park City, KS
    Posts
    342
    Rep Power
    7

    Default

    Well, they were hoping for something along the lines of selecting a mass of emails and hitting "reply all" or something like that.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. actions on mass emails
    By bbarnett in forum Administrators
    Replies: 2
    Last Post: 10-27-2008, 09:17 AM
  2. Unable to Compose, Reply or Forward Emails
    By flagplan in forum General Questions
    Replies: 2
    Last Post: 07-02-2008, 08:27 AM
  3. cannot reply or forward emails
    By rey in forum Users
    Replies: 1
    Last Post: 09-18-2007, 04:15 PM
  4. Instant reply in emails
    By keffa in forum Administrators
    Replies: 0
    Last Post: 03-24-2007, 01:27 PM
  5. users can't reply to emails through web interface
    By dallsop in forum Administrators
    Replies: 1
    Last Post: 02-18-2007, 12:07 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •