Mass reply to emails

[Jbrabander]

My customer service department is a few hundred responses behind in replying to customers emails. Is there any way to mass reply to 500 (or so) emails to say we're behind and will reply to them asap?

[uxbod]

Set up a distribution list for your customers ? and make sure you secure it by reviewing RestrictPostfixRecipients - Zimbra :: Wiki.

[Jbrabander]

Well, they were hoping for something along the lines of selecting a mass of emails and hitting "reply all" or something like that.