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Thread: Disable Junk Folder

  1. #1
    cdunbar is offline Intermediate Member
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    Default Disable Junk Folder

    Hello,

    I read several posts dealing with this situation, but have yet to find an answer. I have disabled anti-virus and anti-spam on our Zimbra mail server, but mail is still being delivered to the Junk folder. I believe this is happening because our external spam filter uses a scoring system (and probably spam assassin) to rank messages. My guess is that something in Zimbra is seeing those scores and placing items in Junk when they meet the appropriate criteria. How do I disable the Junk folder once and for all? It is causing a lot of problems for our users and does not fit into how we manage spam.

    Thanks,
    Chris Dunbar
    Earthside, LLC

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Welcome to the forums

    Would you post the headers from one of the spam emails so we can see how your appliance is tagging them ?

  3. #3
    brian is offline Project Contributor
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    Adjust globalconfig settings for zimbraSpamHeader and/or zimbraSpamHeaderValue so they never match headers generated by your appliance. Default is X-Spam-Flag and YES respectively.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  4. #4
    cdunbar is offline Intermediate Member
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    Brian,

    Thanks for the tip, but where/how do I make those changes?

    Thanks,
    Chris

  5. #5
    cdunbar is offline Intermediate Member
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    Default Making progress

    Hello,

    I made progress and figured out that I could run:

    zmprov mcf zimbraSpamHeader X-Spam-Flag-OFF

    and

    zmprov mcf zimbraSpamHeaderValue OFF

    I wasn't sure if it was necessary, but I then ran zmmtactl restart and zmantispamctl restart to make sure the settings were applied. That didn't seem to do the trick, however. I had two messages in quarantine and as soon as I released them to Zimbra they were placed in the Junk folder. Is there something else I need to do to make those settings active?

    Thanks,
    Chris

  6. #6
    cdunbar is offline Intermediate Member
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    Default Still struggling

    Hello,

    I am still struggling with this. I just want the ^&*$@ junk folder turned off and it is taunting me with every trapped message.

    Thanks,
    Chris

  7. #7
    adeelarifbhatti is offline Advanced Member
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    Exclamation

    Hi all,
    What if I want that the spam filter (not one of zimbra) tagged mails with [SPAM] in Subject, and I want all these kind of mails to be transferred to junk folder?
    Regards
    Adeel

  8. #8
    JoshUCSC is offline Member
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    Bump. This is a problem for me too. I have updated the zimbraSpamHeader _and_ the zimbraSpamHeaderValue configuration options and restarted the MTA and I still get messages filtered into the Junk folder. I'm thinking the problem is that it's not the MTA that needs to be restarted, it's the mailboxd. I'll have to wait until a less busy time to restart that. I'll post back with the results.

  9. #9
    bdial's Avatar
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    Default

    your'e right, it is the mailbox process.

  10. #10
    JoshUCSC is offline Member
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    Following up, a restart of the mailboxd process and it's working like I expect it to (mail is no longer being delivered to the Junk folder).

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