Zimbra

drdre · #1 (**permalink**) 05-04-2009, 08:27 PM

This is the error log when i try to send an email:

My 4 23:18:05 handsofhelp zmmailboxdmgr[26976]: status OK
May 4 23:18:06 handsofhelp amavis[12919]: (12919-13) (!)run_av (ClamAV-clamd, built-in i/f): Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310.
May 4 23:18:06 handsofhelp amavis[12919]: (12919-13) (!!)ClamAV-clamd av-scanner FAILED: CODE(0x11b7efc0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511.
May 4 23:18:06 handsofhelp amavis[12919]: (12919-13) (!!)WARN: all primary virus scanners failed, considering backups
May 4 23:18:06 handsofhelp amavis[12919]: (12919-13) (!!)TROUBLE in check_mail: virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x11b7efc0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511.
May 4 23:18:06 handsofhelp amavis[12919]: (12919-13) (!)PRESERVING EVIDENCE in /opt/zimbra/data/amavisd/tmp/amavis-20090504T231759-12919
May 4 23:18:06 handsofhelp amavis[29912]: (29912-12) (!)run_av (ClamAV-clamd, built-in i/f): Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310.
May 4 23:18:06 handsofhelp amavis[12919]: (12919-13) (!!)WARN: all primary virus scanners failed, considering backups
May 4 23:19:00 handsofhelp zmmailboxdmgr[27359]: status requested
May 4 23:19:00 handsofhelp zmmailboxdmgr[27359]: status OK
May 4 23:19:01 handsofhelp zmmailboxdmgr[27423]: status requested
May 4 23:19:01 handsofhelp zmmailboxdmgr[27423]: status OK
May 4 23:19:54 handsofhelp postfix/smtpd[27455]: connect from handsofhelp.no-ip.org[192.168.254.10]
May 4 23:19:54 handsofhelp postfix/smtpd[27455]: 550853060833: client=handsofhelp.no-ip.org[192.168.254.10]
May 4 23:19:54 handsofhelp postfix/cleanup[27458]: 550853060833: message-id=<594588547.251241493594233.JavaMail.root@handso fhelp.no-ip.org>
May 4 23:19:54 handsofhelp postfix/qmgr[6566]: 550853060833: from=<andreb@handsofhelpfoundation.org>, size=677, nrcpt=1 (queue active)
May 4 23:19:54 handsofhelp amavis[18194]: (18194-10) ESMTP::10024 /opt/zimbra/data/amavisd/tmp/amavis-20090504T231954-18194: <andreb@handsofhelpfoundation.org> -> <andreb@techess.com> SIZE=677 Received: from handsofhelp.no-ip.org ([127.0.0.1]) by localhost (handsofhelp.no-ip.org [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <andreb@techess.com>; Mon, 4 May 2009 23:19:54 -0400 (AST)
May 4 23:19:54 handsofhelp postfix/smtpd[27455]: disconnect from handsofhelp.no-ip.org[192.168.254.10]

May 4 23:20:01 handsofhelp amavis[18194]: (18194-10) (!!)ClamAV-clamd av-scanner FAILED: CODE(0x11b7efc0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511.
May 4 23:20:01 handsofhelp amavis[18194]: (18194-10) (!!)WARN: all primary virus scanners failed, considering backups
May 4 23:20:01 handsofhelp amavis[18194]: (18194-10) (!!)TROUBLE in check_mail: virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x11b7efc0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511.
May 4 23:20:01 handsofhelp amavis[18194]: (18194-10) (!)PRESERVING EVIDENCE in /opt/zimbra/data/amavisd/tmp/amavis-20090504T231954-18194
May 4 23:20:01 handsofhelp postfix/smtp[27459]: 550853060833: to=<andreb@techess.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=7.1, delays=0.03/0.01/0/7.1, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=18194-10, virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x11b7efc0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511. (in reply to end of DATA command))
May 4 23:20:02 handsofhelp zimbramon[27534]: 27534:info: 2009-05-04 23:20:01, QUEUE: 113 27

I see the antivuris fails... what can be the cause of this ?

I can receive emails, but i can not send.

uxbod · #2 (**permalink**) 05-04-2009, 11:20 PM

Check in /opt/zimbra/log for *clam*.log and see why Clam is failing. It may be that your signatures are corrupt and if so have a read through ClamAV - Reset Defs DB - Zimbra :: Wiki.