[SOLVED] Startup Error

[rachid]

Hello All,

I'm trying to do some changes through the Zimbra's Admin Console, i noticed that the connection is lost many times and is verry slow. i rebooted the machine to see if there is any problem with the system, the server take a lot of time to shutdown and is blocked on 'Stopping Zimbra...'. After some minutes, i shutdown the machine manually and restart it, i got this message at the startup:

Apr 27 21:06:09 mail kernel: ide: failed opcode was 100
Apr 27 21:06:09 mail kernel: hdc: packet command error: error=0x54
Apr 27 21:06:09 mail kernel: hdc: packet command error: status=0x51 { DriveReady SeekComplete Error }


I accessed the machine via ssh and started the zimbra service manually under /etc/rc3.d , i was able to connect to the admin console again but after few minutes i got the same problem again.

Do you have any idea about that problem?

Thank you

[phoenix]

Without any details of operating system, Zimbra version and release, what errors you see in the log files, server specifications (including RAM) or wherether your on a LAN or external when connecting to the Admin UI (and what changes you're making) it's impossible to give you any answer.

[rachid]

The server is installed under a Virtual Machine (Microsoft Hyper-V)
OS: Linux hostname 2.6.9-22.ELsmp #1 SMP Mon Sep 19 18:32:14 EDT 2005 i686 i686 i386 GNU/Linux

The server is placed on a public DMZ.

RAM: 2Go
Zimbra's version installed (Open Source edition): zcs-5.0.14_GA_2850.RHEL4

The changes made are regular account management (changes, passwords...etc)

Which log file you mean? please let me know that i can send a part of the file.

I made some diagnostic yesterday, i found that the error may be caused by CD/DVD drives, so i disabled the DVD drive on the Virtual Machine, restart the server and i didn't got the error message that i posted.

But the Zimbra services refuse to startup or dont startup correctally. I'm unable to access the Admin UI.

Is Zimbra compatible with Hyper-V Virtual machines?

Thank you

[uxbod]

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes

[rachid]

I think it is a queue problem, i got the server spammed and i just purge the queue. It seems to be ok now.

Thank you for your help.

Rachid