Problem with Root CA

[nadsab]

Hi,

I've never had this problem before, I buy godaddy ssl certs and install them via putty using CLI, everything works OK.

Now when I tried to install my first cert in zimbra Version 5.0.2_GA_1975.RHEL5_64.FOSS, for the admin and zimbra login domain I use, Zimbra is asking for a Root CA. I've never needed this before for my other domains.

What do I need to do? Can I download this from the godaddy site? Do I need to contact godaddy tech support to get a second certificate or is this easy to find on their web site without their help?

Thanks anyone.

[nadsab]

While I am at it, I have another question...

I don't know if I am doing this correctly; I downloaded the supposed root ca and intermediate certificates from here: https://certs.godaddy.com/Repository.go

I tried installing the "New Go Daddy Certificate Chain" versions.

Upon clicking install in admin, I am getting the below error:

Your certificate was not installed due to the error : system failure: IOException while handling uploaded certificate Message: Your certificate was not installed due to the error : system failure: IOException while handling uploaded certificate Error code: ZaCertWizard.prototype.installCallback Method: AjxException.UNKNOWN_ERROR Details:system failure: IOException while handling uploaded certificate

Am I doing this correctly? If so, what can I do to correct the error?

If not, any suggestions as to what I could try next?

Thanks.

[rogle]

I recently spent about three weeks trying to get an ssl cert on m zimbra box. As luck would have it (for you) I just deleted the bookmarks to the url's I used only a few days ago.

I did go back and find this one. I *believe* this is the primary article I referenced.

And yes, you'll need to get the root CA's from your cert provider.

[SOLVED] Commercial cert Thawte

[nadsab]

OK thanks, I'll check it out.

[mtorres]

Hi! I actually just did this 2 days ago. When I downloaded the signed certificate from godaddy I got gd_bundle.crt, gd_cross_intermediate.crt, gd_intermediate.crt, and servername.crt. I downloaded gd-class2-root.crt from https://certs.godaddy.com/Repository.go and uploaded them according to: Installing a GoDaddy Commercial Certificate - Zimbra :: Wiki and it seems to work fine. I chose Tomcat as my server type.