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03-23-2009, 11:25 AM
| | | I can't run zimbra! Hello,
Please I need urgent help. We're using Zimbra 5.0.12_GA during 2 months in debian 4. Today I've been restarting the server because we can't receive emails and when I try to start zimbra it shows this message:
zmcontrol start: Code: Host mail.obertic.com
Starting ldap...Done.
Unable to determine enabled services from ldap.
Enabled services read from cache. Service list may be inaccurate.
Starting logger...Done.
Starting mailbox...Done.
Starting imapproxy...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...Done.
Starting stats...Done. after, zmcontrol status: Code: Host mail.obertic.com
antispam Running
antivirus Running
imapproxy Running
ldap Running
logger Stopped
logmysql.server is not running
zmlogswatchctl is not running
mailbox Stopped
mysql.server is not running.
mta Running
snmp Running
spell Running
stats Stopped
My etc/hosts: Code: 127.0.0.1 localhost.localdomain localhost
82.194.87.236 mail.obertic.com mail
82.194.87.236 obertic.com obertic My etc/resolv.con: Code: nameserver 82.194.64.28
nameserver 82.194.80.28
Thanks | 
03-23-2009, 12:17 PM
| | | Please post the following information so we are able to check your DNS setup for you Code: cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes
__________________ | 
03-23-2009, 01:45 PM
| | | Thanks
cat /etc/hosts: Code: 127.0.0.1 localhost.localdomain localhost
82.194.87.236 mail.obertic.com mail
82.194.87.236 obertic.com obertic cat /etc/resolv.conf: Code: nameserver 127.0.0.1 I've installed bind9.
dig obertic.com mx: Code: ; <<>> DiG 9.3.4-P1.1 <<>> obertic.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6586
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 1, ADDITIONAL: 1
;; QUESTION SECTION:
;obertic.com. IN MX
;; ANSWER SECTION:
obertic.com. 604800 IN MX 20 obertic.com.
obertic.com. 604800 IN MX 10 mail.obertic.com.
;; AUTHORITY SECTION:
obertic.com. 604800 IN NS obertic.com.
;; ADDITIONAL SECTION:
obertic.com. 604800 IN A 127.0.0.1
;; Query time: 16 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Mon Mar 23 21:40:34 2009
;; MSG SIZE rcvd: 96 dig obertic.com any: Code: ; <<>> DiG 9.3.4-P1.1 <<>> obertic.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18786
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 1
;; QUESTION SECTION:
;obertic.com. IN ANY
;; ANSWER SECTION:
obertic.com. 604800 IN SOA obertic.com. root.obertic.com. 1 604800 86400 2419200 604800
obertic.com. 604800 IN MX 10 mail.obertic.com.
obertic.com. 604800 IN MX 20 obertic.com.
obertic.com. 604800 IN NS obertic.com.
obertic.com. 604800 IN A 127.0.0.1
;; ADDITIONAL SECTION:
obertic.com. 604800 IN A 127.0.0.1
;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Mon Mar 23 21:42:17 2009
;; MSG SIZE rcvd: 153 host `hostname`: Code: Host mail.obertic.com not found: 3(NXDOMAIN) Why does not found my host? | 
03-23-2009, 01:50 PM
| | | Okay, so your BIND install is incorrect for a start so please post your named.conf and the appropriate zone file. Are you behind a firewall on a private IP ? If so your /etc/hosts shows a public IP which is not good. Also you have listed two entries for the same domain in /etc/hosts, I guess you would like mail.domain.com 
__________________ | 
03-23-2009, 03:41 PM
| | | Thanks very much, uxbod.
Bind has been working fine since today, and all system and zimbra have been working. Server is hosted by our provider, I supose that it's installed in a private network, but we've a public ip.
named.conf shows: Code: // This is the primary configuration file for the BIND DNS server named.
//
// Please read /usr/share/doc/bind9/README.Debian.gz for information on the
// structure of BIND configuration files in Debian, *BEFORE* you customize
// this configuration file.
//
// If you are just adding zones, please do that in /etc/bind/named.conf.local
include "/etc/bind/named.conf.options";
// prime the server with knowledge of the root servers
zone "." {
type hint;
file "/etc/bind/db.root";
};
// be authoritative for the localhost forward and reverse zones, and for
// broadcast zones as per RFC 1912
zone "localhost" {
type master;
file "/etc/bind/db.local";
};
zone "127.in-addr.arpa" {
type master;
file "/etc/bind/db.127";
};
zone "0.in-addr.arpa" {
type master;
file "/etc/bind/db.0";
};
zone "255.in-addr.arpa" {
type master;
file "/etc/bind/db.255";
};
// zone "com" { type delegation-only; };
// zone "net" { type delegation-only; };
// From the release notes:
// Because many of our users are uncomfortable receiving undelegated answers
// from root or top level domains, other than a few for whom that behaviour
// has been trusted and expected for quite some length of time, we have now
// introduced the "root-delegations-only" feature which applies delegation-only
// logic to all top level domains, and to the root domain. An exception list
// should be specified, including "MUSEUM" and "DE", and any other top level
// domains from whom undelegated responses are expected and trusted.
// root-delegation-only exclude { "DE"; "MUSEUM"; };
include "/etc/bind/named.conf.local"; named.conf.local is included, this is the content: Code: //
// Do any local configuration here
//
// Consider adding the 1918 zones here, if they are not used in your
// organization
//include "/etc/bind/zones.rfc1918";
zone "obertic.com" {
type master;
file "/etc/bind/db.obertic";
}; And this db.obertic, my zone file for the domain: Code: ;
; BIND data file for local loopback interface
;
$TTL 604800
@ IN SOA obertic.com. root.obertic.com. (
1 ; Serial
604800 ; Refresh
86400 ; Retry
2419200 ; Expire
604800 ) ; Negative Cache TTL
MX 10 mail ; MTA primario
MX 20 obertic.com. ; MTA secundario
@ IN NS obertic.com.
@ IN A 127.0.0.1
@ IN MX 10 mail
@ IN A 127.0.0.1
@ IN MX 20 obertic.com.
@ IN A 127.0.0.1 Thanks
Last edited by ttortosa; 03-23-2009 at 04:03 PM..
| 
03-24-2009, 01:01 AM
| | | Trying to do a new install all works except to logmysql.server and mysql.server. In logs from mysql server I see: Code: 090324 8:30:07 [Warning] option 'max_join_size': unsigned value 18446744073709551615 adjusted to 4294967295
090324 8:30:07 [ERROR] Can't start server: cannot resolve hostname!: Success
Installation of system tables failed! dig obertic.com any shows now: Code: ; <<>> DiG 9.3.4-P1.1 <<>> obertic.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 27940
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 4, ADDITIONAL: 5
;; QUESTION SECTION:
;obertic.com. IN ANY
;; ANSWER SECTION:
obertic.com. 3560 IN MX 10 mail.obertic.com.
obertic.com. 495 IN NS dns1.canaldominios.com.
obertic.com. 495 IN NS dns4.canaldominios.com.
obertic.com. 495 IN NS dns3.canaldominios.com.
obertic.com. 495 IN NS dns2.canaldominios.com.
;; AUTHORITY SECTION:
obertic.com. 495 IN NS dns2.canaldominios.com.
obertic.com. 495 IN NS dns1.canaldominios.com.
obertic.com. 495 IN NS dns4.canaldominios.com.
obertic.com. 495 IN NS dns3.canaldominios.com.
;; ADDITIONAL SECTION:
mail.obertic.com. 495 IN A 82.194.87.236
dns1.canaldominios.com. 66668 IN A 82.194.64.50
dns2.canaldominios.com. 66668 IN A 82.194.64.51
dns3.canaldominios.com. 66668 IN A 82.194.64.50
dns4.canaldominios.com. 66668 IN A 82.194.64.51
;; Query time: 1 msec
;; SERVER: 82.194.64.28#53(82.194.64.28)
;; WHEN: Tue Mar 24 08:59:39 2009
;; MSG SIZE rcvd: 276 and dig obertic.com mx shows: Code:
; <<>> DiG 9.3.4-P1.1 <<>> obertic.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 33549
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 5
;; QUESTION SECTION:
;obertic.com. IN MX
;; ANSWER SECTION:
obertic.com. 3536 IN MX 10 mail.obertic.com.
;; AUTHORITY SECTION:
obertic.com. 471 IN NS dns1.canaldominios.com.
obertic.com. 471 IN NS dns4.canaldominios.com.
obertic.com. 471 IN NS dns3.canaldominios.com.
obertic.com. 471 IN NS dns2.canaldominios.com.
;; ADDITIONAL SECTION:
mail.obertic.com. 471 IN A 82.194.87.236
dns1.canaldominios.com. 66644 IN A 82.194.64.50
dns2.canaldominios.com. 66644 IN A 82.194.64.51
dns3.canaldominios.com. 66644 IN A 82.194.64.50
dns4.canaldominios.com. 66644 IN A 82.194.64.51
;; Query time: 1 msec
;; SERVER: 82.194.64.28#53(82.194.64.28)
;; WHEN: Tue Mar 24 09:00:03 2009
;; MSG SIZE rcvd: 220 Thanks | 
03-24-2009, 01:21 AM
| | | I also have this error installing zimbra, just after install common zimlets. Code: Initializing Documents...failed to initialize documents...see logfile for details. | 
03-24-2009, 01:48 AM
| | | Why are you binding your ZCS installation to the loopback address  If you have a public IP why are you not using it for your server ?
__________________ | 
03-24-2009, 01:54 AM
| | | I changed my resolv.conf to loopback address because I thought DNS didn't work fine yesterday.
I've modified resolv.conf, and this is the original resolv.conf, that is producing the recent errors in mysqlsever. Code: nameserver 82.194.64.28
nameserver 82.194.80.28 | 
03-24-2009, 01:56 AM
| | | Okay, so please post again the following now you have changed resolv.conf Code: cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes
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