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Thread: Another mail queue manager issue

  1. #1
    Shaun is offline Starter Member
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    May 2006
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    Default Another mail queue manager issue

    I get the following after upgrading to 3.1 from 3.0 when I try to view the mail queues. I have searched the forums and found similar issues, but not exactly the same. I have tried resetting the ssh auth data as suggested in another thread to no avail. Also, I can open the zimbra_identity file in nano and read it just fine, so I'm not sure why its saying it is 'not readable'.

    Message: system failure: server zimbra.********.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) is not readable
    com.zimbra.cs.service.ServiceException: system failure: server zimbra.*******.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) is not readable
    at com.zimbra.cs.service.ServiceException.FAILURE(Ser viceException.java:131)
    at com.zimbra.cs.rmgmt.RemoteManager.<init>(RemoteMan ager.java:79)
    at com.zimbra.cs.rmgmt.RemoteManager.getRemoteManager (RemoteManager.java:197)
    at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(GetMailQueueInfo.java:54)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:255)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:228)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:154)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)

    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver

  2. #2
    Shaun is offline Starter Member
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    Default

    Boy I feel stupid. As soon as I posted that, I thought to check the permissions on zimbra_identity. Only root had access to it.

    Its been a long week.

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