hi,
One of our user's mails are going to anoth user's junk folder. details are as below which i got from "show original" option :
################################################## ##
Return-Path:
abc@example.com
Received: from mail.example.com (LHLO example.com) (10.10.28.1) by example.com with
LMTP; Tue, 17 Mar 2009 11:16:38 +0530 (IST)
Received: from localhost (localhost.localdomain [127.0.0.1])
by example.com (Postfix) with ESMTP id 31747D4A86
for <
abc@example.com >; Tue, 17 Mar 2009 11:16:38 +0530 (IST)
X-Virus-Scanned: amavisd-new at mail. example.com
X-Spam-Flag: YES
X-Spam-Score: 7.158
X-Spam-Level: *******
X-Spam-Status: Yes, score=7.158 tagged_above=-10 required=6.6
tests=[AWL=-1.710, BAYES_50=0.001, DATE_IN_FUTURE_12_24=2.189,
HTML_MESSAGE=0.001, MISSING_SUBJECT=1.762, RCVD_IN_PBL=0.905,
RCVD_IN_SORBS_DUL=0.877, RCVD_IN_XBL=3.033, RDNS_NONE=0.1]
Received: from example.com ([127.0.0.1])
by localhost (example.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id WAYDxMxuvnSb for <
abc@example.com >;
Tue, 17 Mar 2009 11:16:29 +0530 (IST)
Received: from example cbc669ac08 (unknown [122.164.231.177])
by example.com (Postfix) with ESMTP id 016D8D4A84
for <
abc@example.com >; Tue, 17 Mar 2009 11:16:28 +0530 (IST)
Message-ID: <001c01c9a756$9a77d360$0201a8c0@examplecbc669ac0 8>
From: "M.abc" <
abc@example.com >
To: <
abc@example.com >
Subject:
Date: Tue, 17 Mar 2009 11:17:54 -1200
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_0018_01C9A6F2.04BD6FB0"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.3138
Disposition-Notification-To: "M.abc" <
abc@example.com >
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3350
This is a multi-part message in MIME format.
------=_NextPart_000_0018_01C9A6F2.04BD6FB0
Content-Type: multipart/alternative;
boundary="----=_NextPart_001_0019_01C9A6F2.04BD6FB0"
------=_NextPart_001_0019_01C9A6F2.04BD6FB0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Thanks & Regards,=20
M.abc |Sr.Manager - CBE | example |
+91 93644 10005 |
abc@example.com |
Example Web Page =20
=20
------=_NextPart_001_0019_01C9A6F2.04BD6FB0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.3492" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV> </DIV>
<DIV><FONT face=3DArial color=3D#000080 size=3D2>Thanks & Regards, =
</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial color=3D#000080 size=3D2>M.abc |Sr.Manager - =
CBE | example=20
|</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial color=3D#000080 size=3D2>+91 93644 10005 | <A=20
href=3D"mailto:
abc@example.com ">
abc@example.com </A>
|www. example.com =
</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial color=3D#000080 size=3D2> </FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial color=3D#000080 =
size=3D2></FONT> </DIV></BODY></HTML>
------=_NextPart_001_0019_01C9A6F2.04BD6FB0--
------=_NextPart_000_0018_01C9A6F2.04BD6FB0
Content-Type: text/x-vcard;
name="M.abc.vcf"
Content-Transfer-Encoding: 7bit
Content-Disposition: attachment;
filename="M.abc.vcf"
BEGIN:VCARD
VERSION:2.1
N:;M.abc
FN:M.abc
EMAIL;PREF;INTERNET:
abc@example.com
REV:20090317T231754Z
END:VCARD
------=_NextPart_000_0018_01C9A6F2.04BD6FB0--
################################################## #
on server i have below settings :
Spam checking settings :-
Kill percent - 66
Tag percent - 33
Antivirus Settings
Definitions update frequency (hrs) - 2
"Block encrypted archives" is check marked
################################################## ##
some of the mails of this specific user's are getting delivered properly but some of the mails are going to Junk folder...please suggest ..
Thanks
Bugzilla
Wiki
Source
Genuine mail going to junk folder 
Linear Mode
