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Thread: Briefcase downloads not working since 5.0.13 upgrade

  1. #1
    swallac2 is offline Intermediate Member
    Join Date
    Oct 2005
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    Default Briefcase downloads not working since 5.0.13 upgrade

    This past weekend we upgraded from 5.0.4 to 5.0.13 (both Network editions). In 5.0.4 the Briefcase worked fine, but since the upgrade you can see all of your docs but when you click on them a new browser window reloads and puts you back into the Inbox. Even if you manually type the url the page still reloads and dumps you out at the Inbox. If you right click on the file and attempt to download the link you get a (random char set).htm.part file. I saw a similar post in 'Installations' but no one ever responded.

    We have a case open with support, but I thought I would come appeal here to see if anyone had seen it.

  2. #2
    Klug's Avatar
    Klug is offline Moderator
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    Mar 2006
    Beaucaire, France
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    Set zimbraPublicServiceHostname, zimbraPublicServiceProtocol and zimbraPublicServicePort.

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