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  #1 (permalink)  
Old 03-05-2009, 04:35 PM
Starter Member
  
Posts: 2
Exclamation Problem with sending emails through the Webmail
Hey all,

we have installed the Zimbra Collaboration Suite 5.0 - Open Source Edition on a openSUSE 10.2 inkl. Plesk 8.2.

We solved our first problem to configure Zimbra to work parallel with Plesks qmail sucessfully, while changing Ports to 725, 7110, 7..., 7... And now we fetch the emails with POP3 from the Plesk Email accounts. Without Problems.
And until today the Webmail worked fine.

(Always looking in your forum for the right solution. So you all helped us already.)

But now we have a strange problem: We can't send emails through the Webmail.

Always the same error:

Code:
Fehler im Netzwerkdienst
method:	SendMsgRequest
msg:	system failure: MessagingException
code:	service.FAILURE
detail:	soap:Receiver
trace:	btpool0-8:1236294646386:9ef6c7e4923a5604
request:	

Body: {
  SendMsgRequest: {
    _jsns: "urn:zimbraMail",
    m: {
      e: [
        0: {
          a: "xxx",
          p: "xxx",
          t: "t"
         },
        1: {
          a: "xxx",
          p: "xxx",
          t: "f"
         }
       ],
      idnt: "xxx",
      mp: [
        0: {
          ct: "multipart/alternative",
          mp: [
            0: {
              content: {
                _content: "xxx"
               },
              ct: "text/plain"
             },
            1: {
              content: {
                _content: "xxx"
               },
              ct: "text/html"
             }
           ]
         }
       ],
      su: {
        _content: "dsad"
       }
     },
    suid: 1236294644523
   }
 },
Header: {
  context: {
    _jsns: "urn:zimbra",
    account: {
      _content: "xxx",
      by: "name"
     },
    authToken: "(removed)",
    format: {
      type: "js"
     },
    notify: {
      seq: 37
     },
    sessionId: {
      _content: 136,
      id: 136
     },
    userAgent: {
      name: "ZimbraWebClient - FF3.0 (Win)",
      version: "5.0.13_GA_2791.openSUSE_10.2"
     }
   }
 }
No error in zimbra.log but the mailbox.log shows this error:

Code:
2009-03-05 22:49:14,921 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win);] soap - ModifyServerRequest
2009-03-05 22:49:15,199 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win);] soap - GetAllServersRequest
2009-03-05 22:49:15,334 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win);] soap - GetServerRequest
2009-03-05 22:49:15,450 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win);] soap - GetAllVolumesRequest
2009-03-05 22:49:15,508 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win);] soap - GetCurrentVolumesRequest
2009-03-05 22:49:15,564 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win);] soap - GetServerNIfsRequest
2009-03-05 22:49:17,116 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win);] soap - GetAllServersRequest
2009-03-05 22:49:20,004 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win)/5.0.13_GA_2791.openSUSE_10.2;] soap - SendMsgRequest
2009-03-05 22:49:20,005 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win)/5.0.13_GA_2791.openSUSE_10.2;] SendMsg - <SendMsg> LC(mbox=c6fc322f-0bfd-4507-9300-1954898ca895, sessions=112)
2009-03-05 22:49:20,007 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win)/5.0.13_GA_2791.openSUSE_10.2;] smtp - Sending message: Message-ID=<450123.151236289760007.JavaMail.root@xxx>, replyType=r
2009-03-05 22:49:20,019 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win)/5.0.13_GA_2791.openSUSE_10.2;] mailop - Adding Message: id=3825, Message-ID=<450123.151236289760007.JavaMail.root@xx>, parentId=-1, folderId=5, folderName=Sent.
2009-03-05 22:49:20,257 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win)/5.0.13_GA_2791.openSUSE_10.2;] mailop - Deleting Message (id=3825).
2009-03-05 22:49:20,260 INFO  [btpool0-0] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win)/5.0.13_GA_2791.openSUSE_10.2;] soap - NoOpRequest
2009-03-05 22:49:20,312 INFO  [IndexWritersSweeperThread] [] index - open index writers sweep: before=1, closed=0, after=1 (0ms)
2009-03-05 22:49:20,384 WARN  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win)/5.0.13_GA_2791.openSUSE_10.2;] smtp - exception occurred during SendMsg
com.zimbra.cs.mailbox.MailSender$SafeMessagingException: Connection refused; chained exception is:
	java.net.ConnectException: Connection refused
	at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1378)
	at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:399)
	at javax.mail.Service.connect(Service.java:275)
	at javax.mail.Service.connect(Service.java:156)
	at javax.mail.Service.connect(Service.java:105)
	at javax.mail.Transport.send0(Transport.java:168)
	at javax.mail.Transport.send(Transport.java:98)
	at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:535)
	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:253)
	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:118)
	at com.zimbra.cs.service.mail.SendMsg.doSendMessage(SendMsg.java:196)
	at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:156)
	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:286)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)
	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:269)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.Server.handle(Server.java:313)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
2009-03-05 22:49:20,385 INFO  [btpool0-8] [name=xxx.xxx@xxx;mid=8;ip=xx.xx.xx.xx;ua=ZimbraWebClient - FF3.0 (Win)/5.0.13_GA_2791.openSUSE_10.2;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure: MessagingException
ExceptionId:btpool0-8:1236289760385:9ef6c7e4923a5604
Code:service.FAILURE
	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:330)
	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:118)
	at com.zimbra.cs.service.mail.SendMsg.doSendMessage(SendMsg.java:196)
	at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:156)
	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:286)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)
	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:269)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:190)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.Server.handle(Server.java:313)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
Caused by: com.zimbra.cs.mailbox.MailSender$SafeMessagingException: Connection refused; chained exception is:
	java.net.ConnectException: Connection refused
	at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1378)
	at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:399)
	at javax.mail.Service.connect(Service.java:275)
	at javax.mail.Service.connect(Service.java:156)
	at javax.mail.Service.connect(Service.java:105)
	at javax.mail.Transport.send0(Transport.java:168)
	at javax.mail.Transport.send(Transport.java:98)
	at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:535)
	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:253)
	... 33 more
The last thing we were changing before the error appeared, was to change some authentication settings in the MTA. We rolled this settings back, but the error still appeared.

Sending emails with e.g. Thunderbird through Smtp works still fine.

Please help.

Thanks,

Valentin
Reply With Quote
  #2 (permalink)  
Old 03-06-2009, 12:14 AM
Moderator
  
Posts: 7,911
Default
Welcome to the forums

After you rolled back the changes did you perform a
Code:
su - zimbra
zmmtactl stop ; zmmtactl start
__________________
Reply With Quote
  #3 (permalink)  
Old 03-06-2009, 04:28 AM
Starter Member
  
Posts: 2
Default
Yes we did.
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