Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: [SOLVED] mailbox stops running all of a sudden

  1. #1
    dgoradia is offline Active Member
    Join Date
    Jun 2008
    Posts
    44
    Rep Power
    6

    Default [SOLVED] mailbox stops running all of a sudden

    when i run zmcontrol status; everything is running except: zmmailboxdctl
    Code:
    zmmailboxdctl is not running
    When this happens, after a few minutes, the whole system goes on full load and nothing responds. The HDD light is continuously flashing.

    The OS is Ubuntu 8.04LTS Desktop and the DNS is configured correctly.

    Version: 5.0.13 UBUNTU 32bit
    I also have CUPS installed as a print server alongside Zimbra.

    This all started when i had 5.0.9 and i had to reinstall ubuntu. Before i reinstalled, i upgraded zimbra to 5.0.13 and used the import/export function to same all the emails and contacts from my mailboxes. I reinstalled, and then installed cups and software required by the printer to function. Then did a fresh install of Zimbra 5.0.13 and imported the emails to the mailboxes. Everything installed fine, and ran fine until when i tried to open up zimbra in my browser and it couldn't connect. So i opened up VNC and connected to the server;

    Code:
    su - zimbra
    zmcontrol status
    Host mail.domain.com
       antispam   Running
       antivirus   Running
       ldap   Running
       logger   Running
       zmmailboxdctl   is not running
       mta   Running
       snmp   Running
       spell   Running
       stats   Running
    the following seems to work for a few miniutes
    Code:
    su - zimbra
    zmmailboxdctl start
    but then its goes all haywire into high load and constant HDD use and doesn't respond.
    At this point i have to manually switch off the restart the server.

    the following is the zimbra.log from nopaste since it might be too much to display properly here:
    Nopaste - zimbra.log

    i have tried zmfixperms to no avail

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,016
    Rep Power
    24

    Default

    Please update your profile with the output from
    Code:
    su - zimbra
    zmcontrol -v
    What the specs of your server please ? How much memory does it have ?

  3. #3
    dgoradia is offline Active Member
    Join Date
    Jun 2008
    Posts
    44
    Rep Power
    6

    Default server stats

    It is a Pentium 2.6ghz with 1gb of memory, 40gb & an 80gb HDD. I have been successfully running zimbra on this box for over a year.

  4. #4
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,016
    Rep Power
    24

    Default

    Check /opt/zimbra/log/mailbox.log for any error messages.

  5. #5
    dgoradia is offline Active Member
    Join Date
    Jun 2008
    Posts
    44
    Rep Power
    6

    Default mailbox.log

    I don't see anything out of the ordinary, but i do see 2 error chunks in it, although the time those chunks don't match when the server froze.

    here is the nopaste log

    Nopaste - mailbox.log

    Thank You

  6. #6
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,016
    Rep Power
    24

    Default

    Could you post the output from a top and freemem please. It is possible that now you are on the latest version it is taking more resources now. 1GB of memory is okay for a development/test server; but the system requirements document does say for a Production server the minimum is 2GB. Memory is so cheap these days could you not upgrade it a bit ?

  7. #7
    dgoradia is offline Active Member
    Join Date
    Jun 2008
    Posts
    44
    Rep Power
    6

    Default

    Yes, i can try upgrade.

    This morning when i woke up and checked the server;

    mailbox Stopped
    zmmailboxdctl is not running.
    stats Stopped

    I'm sorry i don't know how to post output from a top

    I have 1gb of memory and last i checked this morning, it was using 905 so freemem is about 119mb.

  8. #8
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,016
    Rep Power
    24

    Default

    You should be able to post freemem though A additional 1GB RAM would cost ~$40 so would be well worth it

  9. #9
    dgoradia is offline Active Member
    Join Date
    Jun 2008
    Posts
    44
    Rep Power
    6

    Default

    do you think its the memory that's causing the problem?

  10. #10
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,016
    Rep Power
    24

    Default

    Possibly; every new release will add a additional level of functionality which may increase the memory requirements. So far I have not seen anything in your logfiles to show any real sort of error. Check in /opt/zimbra/log/mysql_error.log aswell to see if there is anything in it ?

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. zmmailboxdctl is stopped frequently..
    By tamilnandhu in forum Installation
    Replies: 13
    Last Post: 04-12-2008, 08:59 AM
  2. Can't seem to get global in BES
    By sdemeyer in forum Zimbra Connector for BlackBerry
    Replies: 12
    Last Post: 03-19-2008, 08:22 AM
  3. Post instsallation problems
    By Assaf in forum Installation
    Replies: 14
    Last Post: 01-29-2007, 11:38 AM
  4. Trouble sending mail from Outlook
    By czaveri in forum Users
    Replies: 15
    Last Post: 07-24-2006, 11:01 AM
  5. Upgrade Trouble woooo
    By RobertW in forum Installation
    Replies: 3
    Last Post: 06-15-2006, 05:24 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •