Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
Go Back   Zimbra :: Forums > Zimbra Collaboration Suite > Administrators

Welcome to the Zimbra :: Forums!
Welcome, if you would like to post a comment please register. We also encourage you to explore all things Zimbra with our team and members of the community.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 03-02-2009, 11:22 PM
Active Member
 
Posts: 44
Default [SOLVED] mailbox stops running all of a sudden

when i run zmcontrol status; everything is running except: zmmailboxdctl
Code:
zmmailboxdctl is not running
When this happens, after a few minutes, the whole system goes on full load and nothing responds. The HDD light is continuously flashing.

The OS is Ubuntu 8.04LTS Desktop and the DNS is configured correctly.

Version: 5.0.13 UBUNTU 32bit
I also have CUPS installed as a print server alongside Zimbra.

This all started when i had 5.0.9 and i had to reinstall ubuntu. Before i reinstalled, i upgraded zimbra to 5.0.13 and used the import/export function to same all the emails and contacts from my mailboxes. I reinstalled, and then installed cups and software required by the printer to function. Then did a fresh install of Zimbra 5.0.13 and imported the emails to the mailboxes. Everything installed fine, and ran fine until when i tried to open up zimbra in my browser and it couldn't connect. So i opened up VNC and connected to the server;

Code:
su - zimbra
zmcontrol status
Host mail.domain.com
   antispam   Running
   antivirus   Running
   ldap   Running
   logger   Running
   zmmailboxdctl   is not running
   mta   Running
   snmp   Running
   spell   Running
   stats   Running
the following seems to work for a few miniutes
Code:
su - zimbra
zmmailboxdctl start
but then its goes all haywire into high load and constant HDD use and doesn't respond.
At this point i have to manually switch off the restart the server.

the following is the zimbra.log from nopaste since it might be too much to display properly here:
Nopaste - zimbra.log

i have tried zmfixperms to no avail
Reply With Quote
  #2 (permalink)  
Old 03-02-2009, 11:41 PM
Moderator
 
Posts: 7,928
Default

Please update your profile with the output from
Code:
su - zimbra
zmcontrol -v
What the specs of your server please ? How much memory does it have ?
__________________
Reply With Quote
  #3 (permalink)  
Old 03-03-2009, 12:32 AM
Active Member
 
Posts: 44
Default server stats

It is a Pentium 2.6ghz with 1gb of memory, 40gb & an 80gb HDD. I have been successfully running zimbra on this box for over a year.
Reply With Quote
  #4 (permalink)  
Old 03-03-2009, 12:44 AM
Moderator
 
Posts: 7,928
Default

Check /opt/zimbra/log/mailbox.log for any error messages.
__________________
Reply With Quote
  #5 (permalink)  
Old 03-03-2009, 01:00 AM
Active Member
 
Posts: 44
Default mailbox.log

I don't see anything out of the ordinary, but i do see 2 error chunks in it, although the time those chunks don't match when the server froze.

here is the nopaste log

Nopaste - mailbox.log

Thank You
Reply With Quote
  #6 (permalink)  
Old 03-03-2009, 01:05 AM
Moderator
 
Posts: 7,928
Default

Could you post the output from a top and freemem please. It is possible that now you are on the latest version it is taking more resources now. 1GB of memory is okay for a development/test server; but the system requirements document does say for a Production server the minimum is 2GB. Memory is so cheap these days could you not upgrade it a bit ?
__________________
Reply With Quote
  #7 (permalink)  
Old 03-03-2009, 11:53 AM
Active Member
 
Posts: 44
Default

Yes, i can try upgrade.

This morning when i woke up and checked the server;

mailbox Stopped
zmmailboxdctl is not running.
stats Stopped

I'm sorry i don't know how to post output from a top

I have 1gb of memory and last i checked this morning, it was using 905 so freemem is about 119mb.
Reply With Quote
  #8 (permalink)  
Old 03-03-2009, 01:12 PM
Moderator
 
Posts: 7,928
Default

You should be able to post freemem though A additional 1GB RAM would cost ~$40 so would be well worth it
__________________
Reply With Quote
  #9 (permalink)  
Old 03-03-2009, 01:22 PM
Active Member
 
Posts: 44
Default

do you think its the memory that's causing the problem?
Reply With Quote
  #10 (permalink)  
Old 03-03-2009, 01:29 PM
Moderator
 
Posts: 7,928
Default

Possibly; every new release will add a additional level of functionality which may increase the memory requirements. So far I have not seen anything in your logfiles to show any real sort of error. Check in /opt/zimbra/log/mysql_error.log aswell to see if there is anything in it ?
__________________
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Similar Threads

Why Join?

Registering let's you ask questions, makes it easier to search, displays any files attached to posts, and notifies you about replies.

blog.zimbra.com




 

SEO by vBSEO ©2011, Crawlability, Inc.