zimbra server status

[chandu]

Hi,

After zimbra upgrade from zcs 4.5 10 to zcs 5.0.13 for 2-3 days i was getting zimbra server status on admin console but from 3-4 days I am getting below message :

server status data is not availble. To see the server status, logger service must be installed.

But I have installed all service except IMAP and POP Proxy. All services are running. logger service is also running and every mid night all services are getting restarted due to backup.

I ran zmsyslogsetup but getting below output.

[root@mail libexec]# /opt/zimbra/bin/zmsyslogsetup
syslogd: no process killed
[root@mail libexec]#

We are using Rsyslog service instead of built-in syslog. we have removed syslog and installed Rsyslog. we have centralised Rsyslog server to collect all servers' log. is it make any difference ?

Please suggest.

Thanks

[chandu]

hi,

Yesterday automatically server status was page was showing correct status for whole day and now this morning again i am getting same error message as mentioned in previous post.

please help.

Thanks

[uxbod]

What is the output from

su - zimbra
zmcontrol status

[Blinkiz]

Same problem here. Am gonna search around for a while and see if I find something about this.

My output is

zimbra@mail:~$ zmcontrol status
Host mail.mydomain.info
	antispam                Running
	antivirus               Running
	ldap                    Running
	logger                  Running
	mailbox                 Running
	mta                     Running
	snmp                    Running
	spell                   Running
	stats                   Running

[Blinkiz]

Looked at a bunch of these threads here on forum but they are all old. Was one problem about logging server was not stopped, but that was fixed in 5.0.12. I have 5.0.13.
So what I have found out, is that, or at least 4.5.x, needed apps like cron, logrotate, psmisc and slocate. None of these is installed on my machine. Can this be the problem? What log file should I look in to see if this really are the problem?

I installed Ubuntu 8.04 JeOS (Just Enough OperatingSystem). On this installation, I installed man, wget, nano and openssh-server before I runned the zimbra open source edition 5.0.13 and installed the dependence it said it required.
Does it exist more depedences?! If so, where can I find a depedence list?

[chandu]

Hi,

the status is as below :

[zimbra@mail ~]$ zmcontrol status
Host mail.abc.in
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
stats Running
[zimbra@mail ~]$

i have installed all required packages. and with older version 4.5.10 i never seen such a issue. but after upgradation i found it. I think its not able to sync with logger ..and one more thing i m using RSYSLOG ..so does it make any difference ?

thanks

[sn00p]

We encounered such problem a few times.
1. Check system utilities to be installed. Cron, logrotate, psmisc and slocate as mentioned below.
2. Syslogd works fine but other logging daemons need hard tuning. We use syslog-ng. It has more feauters than standart syslogd. But it is slightly difficult to configure link between Zimbra and syslog-ng. For minimal hand-made changes we suggest using syslogd.
Nevertheless I could post config file example for syslog-ng if you are interested.
3. Memory lack problems. Be sure that you have enough memory onboard.
4. Sometimes net subsystem need carefull tuning (/etc/sysctl.conf in debian-based system)

UPD:
I guess checking of installed essential system utilities (cron and so on) need to be added to install script to avoid such problems.
If cron is missing before Zimbra installation, Zimbra install script couldn't add necessary commands to crontab. After cron installing you have to reinstall Zimbra as well.

[sn00p]

Cron problems and so on.
Bug 33511 – installer does not check for existence of cron

Please vote for this bug.

[Blinkiz]

The list below contains ALL packages that are installed when doing installation of Ubuntu 8.04 JeOS. This can be good to know when creating the dependences list.
So, what packages needs to be added to get zimbra working optimal?

Also, check out bug 33511 that discuss this. Add something yourself!

blinkiz@laptop:~$ sudo dpkg -l
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Installed/Config-f/Unpacked/Failed-cfg/Half-inst/t-aWait/T-pend
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name                                   Version                     Description
+++-======================================-===========================-============================================
ii  adduser                                3.105ubuntu1                add and remove users and groups
ii  apt                                    0.7.9ubuntu17.1             Advanced front-end for dpkg
ii  apt-utils                              0.7.9ubuntu17.1             APT utility programs
ii  aptitude                               0.4.9-2ubuntu5              terminal-based package manager
ii  base-files                             4.0.1ubuntu5.8.04.4         Debian base system miscellaneous files
ii  base-passwd                            3.5.16                      Debian base system master password and group
ii  bash                                   3.2-0ubuntu18               The GNU Bourne Again SHell
ii  belocs-locales-bin                     2.4-2.2ubuntu7              tools for compiling locale data files
ii  bsdutils                               1:2.13.1-5ubuntu3           Basic utilities from 4.4BSD-Lite
ii  busybox-initramfs                      1:1.1.3-5ubuntu12           Standalone shell setup for initramfs
ii  bzip2                                  1.0.4-2ubuntu4              high-quality block-sorting file compressor -
ii  console-setup                          1.21ubuntu9                 Set up the font and the keyboard on the cons
ii  console-terminus                       4.20-6                      Fixed-width fonts for fast reading on the Li
ii  console-tools                          1:0.2.3dbs-65ubuntu7        Linux console and font utilities
ii  coreutils                              6.10-3ubuntu2               The GNU core utilities
ii  cpio                                   2.9-6ubuntu1                GNU cpio -- a program to manage archives of 
ii  dash                                   0.5.4-8ubuntu1              POSIX-compliant shell
ii  debconf                                1.5.20                      Debian configuration management system
ii  debconf-i18n                           1.5.20                      full internationalization support for debcon
ii  debianutils                            2.28.2-0ubuntu1             Miscellaneous utilities specific to Debian
ii  dhcp3-client                           3.0.6.dfsg-1ubuntu9         DHCP client
ii  dhcp3-common                           3.0.6.dfsg-1ubuntu9         common files used by all the dhcp3* packages
ii  diff                                   2.8.1-12ubuntu1             File comparison utilities
ii  dmidecode                              2.9-1ubuntu1                Dump Desktop Management Interface data
ii  dpkg                                   1.14.16.6ubuntu4            package maintenance system for Debian
ii  e2fslibs                               1.40.8-2ubuntu2             ext2 filesystem libraries
ii  e2fsprogs                              1.40.8-2ubuntu2             ext2 file system utilities and libraries
ii  eject                                  2.1.5-6ubuntu1              ejects CDs and operates CD-Changers under Li
ii  ethtool                                6-0                         display or change ethernet card settings
ii  findutils                              4.2.32-1ubuntu2             utilities for finding files--find, xargs
ii  gcc-4.2-base                           4.2.4-1ubuntu3              The GNU Compiler Collection (base package)
ii  gettext-base                           0.17-2ubuntu1               GNU Internationalization utilities for the b
ii  gnupg                                  1.4.6-2ubuntu5              GNU privacy guard - a free PGP replacement
ii  gpgv                                   1.4.6-2ubuntu5              GNU privacy guard - signature verification t
ii  grep                                   2.5.3~dfsg-3                GNU grep, egrep and fgrep
ii  grub                                   0.97-29ubuntu21.1           GRand Unified Bootloader
ii  gzip                                   1.3.12-3.2                  The GNU compression utility
ii  hostname                               2.94                        utility to set/show the host name or domain 
ii  ifupdown                               0.6.8ubuntu8                high level tools to configure network interf
ii  initramfs-tools                        0.85eubuntu39.3             tools for generating an initramfs
ii  initscripts                            2.86.ds1-14.1ubuntu45       Scripts for initializing and shutting down t
ii  installation-report                    2.31ubuntu1                 system installation report
ii  iproute                                20071016-2ubuntu2           Professional tools to control the networking
ii  iputils-ping                           3:20071127-1                Tools to test the reachability of network ho
ii  klibc-utils                            1.5.7-4ubuntu4              small statically-linked utilities built with
ii  klogd                                  1.5-1ubuntu1                Kernel Logging Daemon
ii  laptop-detect                          0.13.2ubuntu1               attempt to detect a laptop
ii  less                                   418-1                       Pager program similar to more
ii  libacl1                                2.2.45-1                    Access control list shared library
ii  libatm1                                2.4.1-17.1build1            shared library for ATM (Asynchronous Transfe
ii  libattr1                               1:2.4.39-1                  Extended attribute shared library
ii  libblkid1                              1.40.8-2ubuntu2             block device id library
ii  libbz2-1.0                             1.0.4-2ubuntu4              high-quality block-sorting file compressor l
ii  libc6                                  2.7-10ubuntu4               GNU C Library: Shared libraries
ii  libc6-i686                             2.7-10ubuntu4               GNU C Library: Shared libraries [i686 optimi
ii  libcap1                                1:1.10-14build1             support for getting/setting POSIX.1e capabil
ii  libcomerr2                             1.40.8-2ubuntu2             common error description library
ii  libconsole                             1:0.2.3dbs-65ubuntu7        Shared libraries for Linux console and font 
ii  libcurl3-gnutls                        7.18.0-1ubuntu2             Multi-protocol file transfer library (GnuTLS
ii  libcwidget3                            0.5.8-1ubuntu1              high-level terminal interface library for C+
ii  libdb4.6                               4.6.21-6ubuntu1             Berkeley v4.6 Database Libraries [runtime]
ii  libdbus-1-3                            1.1.20-1ubuntu3.2           simple interprocess messaging system
ii  libdevmapper1.02.1                     2:1.02.20-2ubuntu2          The Linux Kernel Device Mapper userspace lib
ii  libfribidi0                            0.10.9-1                    Free Implementation of the Unicode BiDi algo
ii  libgcc1                                1:4.2.4-1ubuntu3            GCC support library
ii  libgcrypt11                            1.2.4-2ubuntu7              LGPL Crypto library - runtime library
ii  libgnutls13                            2.0.4-1ubuntu2.3            the GNU TLS library - runtime library
ii  libgpg-error0                          1.4-2ubuntu7                library for common error values and messages
ii  libidn11                               1.1-1                       GNU libidn library, implementation of IETF I
ii  libiw29                                29-1ubuntu2                 Wireless tools - library
ii  libkeyutils1                           1.2-4                       Linux Key Management Utilities (library)
ii  libklibc                               1.5.7-4ubuntu4              minimal libc subset for use with initramfs
ii  libkrb53                               1.6.dfsg.3~beta1-2ubuntu1   MIT Kerberos runtime libraries
ii  libldap-2.4-2                          2.4.9-0ubuntu0.8.04.1       OpenLDAP libraries
ii  liblocale-gettext-perl                 1.05-2ubuntu1               Using libc functions for internationalizatio
ii  liblzo2-2                              2.02-3                      data compression library
ii  libncurses5                            5.6+20071124-1ubuntu2       Shared libraries for terminal handling
ii  libncursesw5                           5.6+20071124-1ubuntu2       Shared libraries for terminal handling (wide
ii  libnewt0.52                            0.52.2-11.2ubuntu1          Not Erik's Windowing Toolkit - text mode win
ii  libopencdk10                           0.6.6-1ubuntu1              Open Crypto Development Kit (OpenCDK) (runti
ii  libpam-modules                         0.99.7.1-5ubuntu6.1         Pluggable Authentication Modules for PAM
ii  libpam-runtime                         0.99.7.1-5ubuntu6.1         Runtime support for the PAM library
ii  libpam0g                               0.99.7.1-5ubuntu6.1         Pluggable Authentication Modules library
ii  libpopt0                               1.10-3build1                lib for parsing cmdline parameters
ii  libreadline5                           5.2-3build1                 GNU readline and history libraries, run-time
ii  libsasl2-2                             2.1.22.dfsg1-18ubuntu2      Cyrus SASL - authentication abstraction libr
ii  libsasl2-modules                       2.1.22.dfsg1-18ubuntu2      Cyrus SASL - pluggable authentication module
ii  libselinux1                            2.0.55-0ubuntu4             SELinux policy enforcement, run-time librari
ii  libsepol1                              2.0.20-0ubuntu3             SELinux binary policy, run-time library
ii  libsigc++-2.0-0c2a                     2.0.17-2ubuntu3             type-safe Signal Framework for C++ - runtime
ii  libslang2                              2.1.3-2                     The S-Lang programming library - runtime ver
ii  libsqlite3-0                           3.4.2-2                     SQLite 3 shared library
ii  libss2                                 1.40.8-2ubuntu2             command-line interface parsing library
ii  libssl0.9.8                            0.9.8g-4ubuntu3.4           SSL shared libraries
ii  libstdc++6                             4.2.4-1ubuntu3              The GNU Standard C++ Library v3
ii  libsysfs2                              2.1.0-4                     interface library to sysfs
ii  libtasn1-3                             1.1-1                       Manage ASN.1 structures (runtime)
ii  libtext-charwidth-perl                 0.04-4build1                get display widths of characters on the term
ii  libtext-iconv-perl                     1.4-3                       converts between character sets in Perl
ii  libtext-wrapi18n-perl                  0.06-5                      internationalized substitute of Text::Wrap
ii  libusb-0.1-4                           2:0.1.12-8                  userspace USB programming library
ii  libuuid1                               1.40.8-2ubuntu2             universally unique id library
ii  libvolume-id0                          117-8                       volume identification library
ii  libwrap0                               7.6.dbs-14                  Wietse Venema's TCP wrappers library
ii  linux-image-2.6.24-23-virtual          2.6.24-23.46                Linux kernel image for version 2.6.24 on x86
ii  linux-image-virtual                    2.6.24.23.25                Description: Linux kernel image geared towar
ii  linux-ubuntu-modules-2.6.24-23-virtual 2.6.24-23.36                Ubuntu supplied Linux modules for version 2.
ii  locales                                2.7.9-4                     common files for locale support
ii  login                                  1:4.0.18.2-1ubuntu2.2       system login tools
ii  lsb-base                               3.2-4ubuntu1                Linux Standard Base 3.2 init script function
ii  lsb-release                            3.2-4ubuntu1                Linux Standard Base version reporting utilit
ii  lzma                                   4.43-12ubuntu1              Compression method of 7z format in 7-Zip pro
ii  makedev                                2.3.1-84ubuntu1             creates device files in /dev
ii  mawk                                   1.3.3-11ubuntu2             a pattern scanning and text processing langu
ii  mii-diag                               2.11-2                      A little tool to manipulate network cards
ii  mime-support                           3.39-1ubuntu1               MIME files 'mime.types' & 'mailcap', and sup
ii  mktemp                                 1.5-5ubuntu2                Makes unique filenames for temporary files
ii  module-init-tools                      3.3-pre11-4ubuntu5.8.04.1   tools for managing Linux kernel modules
ii  mount                                  2.13.1-5ubuntu3             Tools for mounting and manipulating filesyst
ii  ncurses-base                           5.6+20071124-1ubuntu2       Descriptions of common terminal types
ii  ncurses-bin                            5.6+20071124-1ubuntu2       Terminal-related programs and man pages
ii  net-tools                              1.60-19ubuntu1              The NET-3 networking toolkit
ii  netbase                                4.30ubuntu1                 Basic TCP/IP networking system
ii  netcat                                 1.10-36                     TCP/IP swiss army knife -- transitional pack
ii  netcat-traditional                     1.10-36                     TCP/IP swiss army knife
ii  ntpdate                                1:4.2.4p4+dfsg-3ubuntu2.1   client for setting system time from NTP serv
ii  passwd                                 1:4.0.18.2-1ubuntu2.2       change and administer password and group dat
ii  pciutils                               1:2.2.4-1.1ubuntu6          Linux PCI Utilities
ii  pcmciautils                            014-4ubuntu1                PCMCIA utilities for Linux 2.6
ii  perl-base                              5.8.8-12ubuntu0.4           The Pathologically Eclectic Rubbish Lister
ii  procps                                 1:3.2.7-5ubuntu3            /proc file system utilities
ii  python                                 2.5.2-0ubuntu1              An interactive high-level object-oriented la
ii  python-minimal                         2.5.2-0ubuntu1              A minimal subset of the Python language (def
ii  python2.5                              2.5.2-2ubuntu4.1            An interactive high-level object-oriented la
ii  python2.5-minimal                      2.5.2-2ubuntu4.1            A minimal subset of the Python language (ver
ii  readline-common                        5.2-3build1                 GNU readline and history libraries, common f
ii  sed                                    4.1.5-5                     The GNU sed stream editor
ii  startup-tasks                          0.3.9-2                     definitions of essential tasks to run on sta
ii  sudo                                   1.6.9p10-1ubuntu3.3         Provide limited super user privileges to spe
ii  sysklogd                               1.5-1ubuntu1                System Logging Daemon
ii  system-services                        0.3.9-2                     definitions of essential system services
ii  sysv-rc                                2.86.ds1-14.1ubuntu45       System-V-like runlevel change mechanism
ii  sysvutils                              2.86.ds1-14.1ubuntu45       System-V-like utilities
ii  tar                                    1.19-3                      GNU version of the tar archiving utility
ii  tasksel                                2.70ubuntu5                 Tool for selecting tasks for installation on
ii  tasksel-data                           2.70ubuntu5                 Official tasks used for installation of Debi
ii  tcpd                                   7.6.dbs-14                  Wietse Venema's TCP wrapper utilities
ii  tzdata                                 2008h-0ubuntu0.8.04.1       time zone and daylight-saving time data
ii  ubuntu-keyring                         2008.03.04                  GnuPG keys of the Ubuntu archive
ii  ubuntu-minimal                         1.102                       Minimal core of Ubuntu
ii  ucf                                    3.005                       Update Configuration File: preserve user cha
ii  udev                                   117-8                       rule-based device node and kernel event mana
ii  update-inetd                           4.27-0.6                    inetd.conf updater
ii  upstart                                0.3.9-2                     event-based init daemon
ii  upstart-compat-sysv                    0.3.9-2                     compatibility for System-V-like init
ii  upstart-logd                           0.3.9-2                     boot logging daemon
ii  usbutils                               0.73-5ubuntu2               Linux USB utilities
ii  util-linux                             2.13.1-5ubuntu3             Miscellaneous system utilities
ii  util-linux-locales                     2.13.1-5ubuntu3             Locales files for util-linux
ii  uuid-runtime                           1.40.8-2ubuntu2             universally unique id library
ii  vim-common                             1:7.1-138+1ubuntu3.1        Vi IMproved - Common files
ii  vim-tiny                               1:7.1-138+1ubuntu3.1        Vi IMproved - enhanced vi editor - compact v
ii  whiptail                               0.52.2-11.2ubuntu1          Displays user-friendly dialog boxes from she
ii  wireless-tools                         29-1ubuntu2                 Tools for manipulating Linux Wireless Extens
ii  wpasupplicant                          0.6.0+0.5.8-0ubuntu2        Client support for WPA and WPA2 (IEEE 802.11
ii  xkb-data                               1.1~cvs.20080104.1-1ubuntu8 X Keyboard Extension (XKB) configuration dat
ii  zlib1g                                 1:1.2.3.3.dfsg-7ubuntu1     compression library - runtime

[cryptogram]

Originally Posted by chandu

hi,

Yesterday automatically server status was page was showing correct status for whole day and now this morning again i am getting same error message as mentioned in previous post.

please help.

Thanks

logrotate is not setting the proper owner:group. Edit /etc/logrotate.d/zimbra and change:

/var/log/zimbra.log {
    daily
    missingok
    notifempty
    create 0644 zimbra zimbra
    postrotate
      killall -HUP syslogd 2> /dev/null || true
      kill -HUP `cat /opt/zimbra/log/swatch.pid 2> /dev/null` 2> /dev/null || true
      kill -HUP `cat /opt/zimbra/log/logswatch.pid 2> /dev/null` 2> /dev/null || true
    endscript
    compress
}

to

/var/log/zimbra.log {
    daily
    missingok
    notifempty
    create 0644 syslog adm
    postrotate
      killall -HUP syslogd 2> /dev/null || true
      kill -HUP `cat /opt/zimbra/log/swatch.pid 2> /dev/null` 2> /dev/null || true
      kill -HUP `cat /opt/zimbra/log/logswatch.pid 2> /dev/null` 2> /dev/null || true
    endscript
    compress
}