Results 1 to 5 of 5

Thread: How to find a disappeared email

  1. #1
    chh
    chh is offline Advanced Member
    Join Date
    May 2006
    Posts
    196
    Rep Power
    9

    Question How to find a disappeared email

    Hi,

    it seems we have lost an email we sent.
    The mail was received by the recipient and I can see the log entries coming from amavis.
    The mail can not be found in the senders account, nor anywhere else on the server.
    I restored the account to the stat 5 minutes after the mail was sen-> no mail.
    The user is sure not to have deleted the mail. And even if so, it must have been in the trash folder.

    Now my question. Is there any way to see what happened to the mail in the logs?

    How can a message get lost like that?

    Thanks for your help

    Christian

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Have you tried re-indexing the mailbox from the Admin GUI ?

  3. #3
    chh
    chh is offline Advanced Member
    Join Date
    May 2006
    Posts
    196
    Rep Power
    9

    Default

    No not yet.
    But by now a grep over the whole mailstore is done and the mail is not in the store.

    Will try it anyways.

  4. #4
    chh
    chh is offline Advanced Member
    Join Date
    May 2006
    Posts
    196
    Rep Power
    9

    Default

    OK, the re-index did not change a thing.

  5. #5
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    All would lead to the user deleting it though to be honest.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. MTA service stopping and 1m later starting again?
    By ArcaneMagus in forum Administrators
    Replies: 5
    Last Post: 03-23-2010, 08:43 AM
  2. [SOLVED] Moving Zimbra to a new server
    By krolen in forum Administrators
    Replies: 109
    Last Post: 02-05-2009, 11:38 AM
  3. need advice on configuring zimbra to work with fax server
    By pheonix1t in forum Administrators
    Replies: 0
    Last Post: 07-11-2007, 07:46 PM
  4. upgrade to 4.0.3 antispam does'nt work
    By lucanannipieri in forum Administrators
    Replies: 14
    Last Post: 11-07-2006, 03:56 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •