Signature resets

[Chewie71]

We have users here with the same issue.

I've tried to find the old signature in the database and did not find it. Maybe it's stored in LDAP somewhere? Is Zimbra caching it on the server in Jetty?

One thing I noticed with one user when I ran this command...

$ zmprov ga USER | grep - i signature

... he has ...

zimbraPrefMailSignature:  <FIRST LINE OF HIS OLD SIG IS HERE>
zimbraPrefMailSignatureHTML: <HIS NEW HTML SIGNATURE IS HERE>

Another user with the same problem does not have the zimbraPrefMailSignature: entry. So removing that from the first user probably won't solve the issue, but I'm going to try it.

Has anyone else figured this out yet? It's like a bad zombie movie....old dead plaintext sigs rise up out of nowhere on a regular basis and we haven't figured out how to kill them off for good.

Matt

[jimbo]

I have folks experiencing the same issue. Tried clearing the cache and all the usual suspects but the behaviour continues.

Any ideas on a resolution for the is one?

[vandehey]

Was there ever a resolution or known bug here? I have the same issue on 5.0.13.

[leog21]

Experiencing the same problem on 5.0.16_GA_2921.
We are not seeing this happening on ZCS 6 but then again we don't have too many users on the ZCS 6 installation.

[phoenix]

Originally Posted by leog21

Experiencing the same problem on 5.0.16_GA_2921.

Have you looked in bugzilla for any related bugs on this problem? Vote on any you find.

Originally Posted by leog21

We are not seeing this happening on ZCS 6 but then again we don't have too many users on the ZCS 6 installation.

That would imply you need to upgrade your older installations to 6.x.

[jmyeds]

We are having this issue as well and we are running ZDC and 6.0.4 Haven't found any bugzilla hits on a search but will continue searching. Anybody find a fix yet?