Can't check MailQueue

[goran]

When I try to check mail queue I got this error message

Message:system failure: exception during auth {RemoteManager: mail.domain.com->zimbra@mail.domain.com:22} Error code: service.FAILURE Method: GetMailQueueInfoRequest
Details:soap:Receiver

I got this since Zimbra version 5.0.10 and I am on 5.0.13 now.

Any idea?


Linux i386 - Zimbra 5.0.13

[mmorse]

Substitute your port number in the below instructions:

1. More /etc/sshd_config (or /etc/ssh/sshd_config or specific profile) and be sure it's set to 22 (or the port you're using)
2. stop/start/restart sshd

/etc/init.d/ssh restart

3. su - zimbra
4. Be sure zimbra's ssh port is set to 22 (or the port you're using)

zmprov ms server.domain.com zimbraRemoteManagementPort 22

5. Generate new ssh keys

cd /opt/zimbra/bin/
./zmsshkeygen

6. Deploy the keys

./zmupdateauthkeys

To test this, you can run the following command:

ssh -vi .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@server.domain.com -p 22 (or the port you're using)

-Shouldn't prompt you for a password at this point...then check the admin console mail queues area/servers/certificates.

If you continue to get that error please see this doc for some more ideas Mail Queue Monitoring - Zimbra :: Wiki

[goran]

Hi Mike,

Thanks for quick reply.

I followed your instructions but It still prompts me for password at the end.

[goran]

Mike, I just realized you posted link to document that may help. Let me explore that a little bit and I'll come back later with findings.

[goran]

Document you posted resolved my problem.

Thanks Mike!!