During backup: User account in maintenance mode?

[chh]

Hi,

during the backup our users had problems using Zimbra.
When opening the account in the Admin frontend I get this error:

Mail: mailbox in maintenance mode: 8 Fehlercode: mail.MAINTENANCE Method: GetMailboxRequest Details:soap:Receiver

Can anyone help?

[rib]

zimbra puts the account in maintenance mode while a backup is being done. (ie user 'a' will be locked when user 'a's' mail is being backed up.

to see who's mail is being backed up ..
run (as zimbra user)
zmbackupquery

should give something like

Label: full-20090xxxxxxxxxx
Type: full
Status: in progress
Started: Mon, 2009/04/27 01:00:58.126 EDT
Redo log sequence range: 1794 .. 1805
Currently backing up: user@domain.com
Number of accounts: xxx
xxx out of xxx accounts have been backed up


hope this helps

[y@w]

That behavior is by design so the backup utility isn't aiming for a moving target while trying to backup.