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Thread: deleted old domain and accounts - errors appeared

  1. #1
    Artturi is offline Loyal Member
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    Default deleted old domain and accounts - errors appeared

    Hello,

    On zimbra 4.5.9, I've recently deleted the old mailtest.ourdomain domain in order to clean things a bit (and reusing that test domain on another zimbra install).

    But this led to this type of errors :

    SoapEngine - handler exception
    com.zimbra.cs.service.wiki.WikiServiceException: error: no such account wiki@mailtest.ourdomain

    Moreover, the documents created are still available but not modifiable. We can't either create new ones.

    Is there something we can do ?

    Regards,
    Artturi

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Before you do any of the following make sure you take a backup.

    You can check if there references to your old domain name:

    Code:
    zmprov gacf | grep your.olddomain.com
    zmlocalconfig | grep your.olddomain.com
    For instance (rename) the spam accounts & default login domain, daily reports etc:

    Code:
    zmprov mcf zimbraSpamIsSpamAccount spam@domain.com
    zmprov mcf zimbraSpamIsNotSpamAccount ham@domain.com
    zmprov mcf zimbraDefaultDomainName domain.com
    zmlocalconfig -e smtp_destination=admin@domain.com
    You can reset the wiki accounts with the following:

    1. At the command prompt run

    Code:
    zmprov md domaintofix.com zimbraNotebookAccount ""
    2. Delete the wiki@domaintofix.com account
    3. Recreate the wiki@domaintofix.com account using the wizard to create documents for the domain

    List current Global Document Account with:
    Code:
    zmprov gcf zimbraNotebookAccount
    then modify it with:

    Code:
    zmprov mcf zimbraNotebookAccount name@newdomain.com
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Please update your forums profile with the output of the follwoing command:

    Code:
    zmcontrol -v
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    Artturi is offline Loyal Member
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    Thanks a lot !!!


    From what you say, do I have to create new accounts like spam@newdomain, ham@newdomain and wiki@newdomain ?

    Here's what I've got from the commands :

    zmprov gacf | grep mailtest
    zimbraNotebookAccount: wiki@olddomain
    zimbraSpamIsNotSpamAccount: ham.rebcwc7vg@olddomain
    zimbraSpamIsSpamAccount: spam.bq5wkmgi_m@olddomain

    [zimbra@azimbra ~]$ zmlocalconfig | grep mailtest


    I guess I should but I don't know what these spam and ham account stand for so I'm not 100% sure.

    Regards,
    Artturi

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    No, you don't have to create new accounts. Just use the 'zmprov mcf' and the current name of the ham/spam accounts - that just identifies them as the ham/spam accounts.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    Artturi is offline Loyal Member
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    We did as you said, and that corrected the problem.
    Thanks again for your help,

    Regards,
    Artturi

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