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  #1 (permalink)  
Old 02-12-2009, 12:10 PM
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Posts: 78
Default deleted old domain and accounts - errors appeared

Hello,

On zimbra 4.5.9, I've recently deleted the old mailtest.ourdomain domain in order to clean things a bit (and reusing that test domain on another zimbra install).

But this led to this type of errors :

SoapEngine - handler exception
com.zimbra.cs.service.wiki.WikiServiceException: error: no such account wiki@mailtest.ourdomain

Moreover, the documents created are still available but not modifiable. We can't either create new ones.

Is there something we can do ?

Regards,
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Artturi
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  #2 (permalink)  
Old 02-13-2009, 01:14 AM
Zimbra Consultant & Moderator
 
Posts: 20,313
Default

Before you do any of the following make sure you take a backup.

You can check if there references to your old domain name:

Code:
zmprov gacf | grep your.olddomain.com
zmlocalconfig | grep your.olddomain.com
For instance (rename) the spam accounts & default login domain, daily reports etc:

Code:
zmprov mcf zimbraSpamIsSpamAccount spam@domain.com
zmprov mcf zimbraSpamIsNotSpamAccount ham@domain.com
zmprov mcf zimbraDefaultDomainName domain.com
zmlocalconfig -e smtp_destination=admin@domain.com
You can reset the wiki accounts with the following:

1. At the command prompt run

Code:
zmprov md domaintofix.com zimbraNotebookAccount ""
2. Delete the wiki@domaintofix.com account
3. Recreate the wiki@domaintofix.com account using the wizard to create documents for the domain

List current Global Document Account with:
Code:
zmprov gcf zimbraNotebookAccount
then modify it with:

Code:
zmprov mcf zimbraNotebookAccount name@newdomain.com
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Bill
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  #3 (permalink)  
Old 02-13-2009, 01:17 AM
Zimbra Consultant & Moderator
 
Posts: 20,313
Default

Please update your forums profile with the output of the follwoing command:

Code:
zmcontrol -v
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Bill
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  #4 (permalink)  
Old 02-16-2009, 02:00 PM
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Posts: 78
Default

Thanks a lot !!!


From what you say, do I have to create new accounts like spam@newdomain, ham@newdomain and wiki@newdomain ?

Here's what I've got from the commands :

zmprov gacf | grep mailtest
zimbraNotebookAccount: wiki@olddomain
zimbraSpamIsNotSpamAccount: ham.rebcwc7vg@olddomain
zimbraSpamIsSpamAccount: spam.bq5wkmgi_m@olddomain

[zimbra@azimbra ~]$ zmlocalconfig | grep mailtest


I guess I should but I don't know what these spam and ham account stand for so I'm not 100% sure.

Regards,
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Artturi
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  #5 (permalink)  
Old 02-16-2009, 11:13 PM
Zimbra Consultant & Moderator
 
Posts: 20,313
Default

No, you don't have to create new accounts. Just use the 'zmprov mcf' and the current name of the ham/spam accounts - that just identifies them as the ham/spam accounts.
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Bill
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  #6 (permalink)  
Old 02-27-2009, 01:42 AM
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Posts: 78
Default

We did as you said, and that corrected the problem.
Thanks again for your help,

Regards,
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Artturi
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